Service Operations Manager Visa Sponsorship Jobs in Puerto Rico
Service operations manager roles in Puerto Rico are concentrated in San Juan's financial services, healthcare, and technology sectors, with employers like Triple-S, Popular Inc., and multinational pharmaceutical companies actively hiring. The island's bilingual workforce and proximity to U.S. mainland operations make it a practical hub for candidates seeking visa sponsorship in operations leadership.
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Get Access To All JobsINTRODUCTION
Resource Innovations is seeking Solution Delivery Manager to join our growing team in San Juan, PR. We are seeking a highly skilled and motivated Solution Delivery Manager with a strong background in energy efficiency to join our dynamic team. As a Solution Delivery Manager you will have a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with key partners and the utility client. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties And Responsibilities
- Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
- Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
- Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
- Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
- Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
- Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
- Other duties as assigned.
Requirements
- Degree in Engineering, Economics, or Business is required, Master's degree is preferred.
- Minimum of 5 years experience in energy-efficiency or a related field required. 3 years of direct supervisory experience.
- Ability to work in a fast paced environment, manage multiple projects and collaborate with cross functional teams under tight deadlines.
- Excellent writing, interpersonal, presentation, and analytical skills.
- Experience integrating software products into service offerings.
- Fluency in both English and Spanish is required (written and verbal).
- Interest in sustainability and passionate about making a meaningful impact on the environment.
Preferred Skills, Education And Experience
- Excellent communication, organization, and project management skills.
- Client-centered and customer service-focused.
- Ability and experience in short and long-range planning and strategy.
- Technical acumen regarding residential & business energy use and/or building science.
- Detail oriented with the ability to multi-task and self-direct your work.
- Proficient in establishing job and work process flows.
- Positive, action-oriented attitude showing initiative and creativity.
- Exceptional problem-solving skills.
Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $95,000 - $171,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
INTRODUCTION
Resource Innovations is seeking Solution Delivery Manager to join our growing team in San Juan, PR. We are seeking a highly skilled and motivated Solution Delivery Manager with a strong background in energy efficiency to join our dynamic team. As a Solution Delivery Manager you will have a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with key partners and the utility client. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties And Responsibilities
- Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
- Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
- Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
- Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
- Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
- Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
- Other duties as assigned.
Requirements
- Degree in Engineering, Economics, or Business is required, Master's degree is preferred.
- Minimum of 5 years experience in energy-efficiency or a related field required. 3 years of direct supervisory experience.
- Ability to work in a fast paced environment, manage multiple projects and collaborate with cross functional teams under tight deadlines.
- Excellent writing, interpersonal, presentation, and analytical skills.
- Experience integrating software products into service offerings.
- Fluency in both English and Spanish is required (written and verbal).
- Interest in sustainability and passionate about making a meaningful impact on the environment.
Preferred Skills, Education And Experience
- Excellent communication, organization, and project management skills.
- Client-centered and customer service-focused.
- Ability and experience in short and long-range planning and strategy.
- Technical acumen regarding residential & business energy use and/or building science.
- Detail oriented with the ability to multi-task and self-direct your work.
- Proficient in establishing job and work process flows.
- Positive, action-oriented attitude showing initiative and creativity.
- Exceptional problem-solving skills.
Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $95,000 - $171,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Service Operations Manager Job Roles in Puerto Rico
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Search Service Operations Manager Jobs in Puerto RicoService Operations Manager Jobs in Puerto Rico: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Puerto Rico?
Employers with established visa sponsorship programs in Puerto Rico include Popular Inc., Triple-S Salud, and pharmaceutical manufacturers like AbbVie, Johnson & Johnson, and Amgen, which have significant operations on the island. Large healthcare networks such as Hospital Auxilio Mutuo also hire for operations management roles. These organizations have HR infrastructure experienced with H-1B visa and other work visa petitions.
Which visa types are most common for service operations manager roles in Puerto Rico?
The H-1B is the most common visa for service operations managers in Puerto Rico, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as business administration, operations management, or engineering. Some candidates with multinational backgrounds may also qualify for the L-1A intracompany transferee visa if moving from a related overseas office to a Puerto Rico-based entity.
How to find service operations manager visa sponsorship jobs in Puerto Rico?
Migrate Mate is the most direct way to find service operations manager roles in Puerto Rico where employers have indicated willingness to sponsor visas. Rather than sorting through thousands of unfiltered postings, Migrate Mate surfaces positions specifically relevant to international candidates, including operations management openings across San Juan, Guaynabo, and Bayamon where the majority of Puerto Rico's corporate and pharmaceutical employers are based.
Which cities in Puerto Rico have the most service operations manager sponsorship jobs?
San Juan and its metropolitan area, including Guaynabo and Bayamon, account for the largest concentration of service operations manager opportunities in Puerto Rico. Guaynabo in particular hosts regional headquarters for pharmaceutical and financial services firms. Caguas also has a growing presence in manufacturing and logistics operations, making it worth monitoring for operations management openings.
Are there any Puerto Rico-specific considerations for service operations manager visa sponsorship?
Puerto Rico is a U.S. territory, so federal immigration law applies in full, including H-1B cap requirements and Labor Condition Application filings with the Department of Labor. Employers must meet prevailing wage requirements for the San Juan-Caguas-Guaynabo metropolitan statistical area. Puerto Rico's strong pharmaceutical and healthcare sectors mean operations manager roles often carry technical specialization requirements, so candidates with industry-specific operations backgrounds tend to have stronger sponsorship prospects.
What is the prevailing wage for sponsored service operations manager jobs in Puerto Rico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.