Customer Specialist Visa Sponsorship Jobs in South Carolina
Customer specialist roles in South Carolina are concentrated in the Charlotte metro spillover markets of Rock Hill and Fort Mill, as well as Columbia and Charleston, where financial services firms, healthcare networks, and technology companies actively hire. Major employers including Bank of America, TIAA, and Concentrix have established operations that periodically sponsor international candidates for customer-facing specialist positions.
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The Customer Service Representative reports to the Customer Account Manager and works with designated Sales Account Managers and their respective customers in a quick-paced environment to provide exceptional customer support.
Responsibilities
- Communicate professionally and proficiently via email and over the phone
- Maintain organizational system to efficiently balance ongoing tasks throughout the day
- Enter sales orders through ERP system, working closely with sales account managers in a quick-paced environment
- Actively review margins on sales orders and appropriately maintain or increase the orders as needed
- Review customer purchase orders for accuracy and address issues with sales managers and customers
- Coordinate with other departments such as purchasing, sourcing, accounting, IT, transportation, and the warehouse staff to meet customer requirements in a designated timeframe
- Work with manufacturers for direct shipments and follow up to meet deadlines
- Complete new customer setup and maintain Customer Maintenance
- Maintain customer account information pertaining to contacts, freight, and custom items
- Continuous review of designated reports to keep customers and sales current and accurate
- Process freight quotes, obtain tracking information, arrange couriers for expedited shipments, and request POD’s
- Process RMA requests and forms
- Assist customers calling the customer service number in regard to orders, invoices, questions, and concerns
- Additional duties and responsibilities as assigned by the Customer Account Manager
Essential Skills and Experience
- High School Diploma
- Ability to multi-task and work in a fast-paced environment
- Type 30+ wpm
- Ability to communicate with various levels inside and outside of the organization
- Ability to work independently and in a team; this environment is critical for success in this position
- Effective verbal and written communication skills
- Basic computer skills and knowledge
- Strong organizational skills with attention to detail
- Bachelor’s degree in Business Administration or related field preferred
- 1-2 years of Customer Service Representative experience
- Familiarity with order entry and freight
What We Offer
- No nights or weekends
- Paid holidays, vacation, and PTO
- Comprehensive benefits package including medical, dental, vision, HSA/FSA options, life insurance, short- and long-term disability, voluntary supplemental coverage
- Employee Assistance Program (EAP)
- 401(k) with company contributions
- Modern campus perks include an on-site gym, pickleball court, monthly food trucks, and an on-site ice cream machine!
Summary
The Customer Service Representative reports to the Customer Account Manager and works with designated Sales Account Managers and their respective customers in a quick-paced environment to provide exceptional customer support.
Responsibilities
- Communicate professionally and proficiently via email and over the phone
- Maintain organizational system to efficiently balance ongoing tasks throughout the day
- Enter sales orders through ERP system, working closely with sales account managers in a quick-paced environment
- Actively review margins on sales orders and appropriately maintain or increase the orders as needed
- Review customer purchase orders for accuracy and address issues with sales managers and customers
- Coordinate with other departments such as purchasing, sourcing, accounting, IT, transportation, and the warehouse staff to meet customer requirements in a designated timeframe
- Work with manufacturers for direct shipments and follow up to meet deadlines
- Complete new customer setup and maintain Customer Maintenance
- Maintain customer account information pertaining to contacts, freight, and custom items
- Continuous review of designated reports to keep customers and sales current and accurate
- Process freight quotes, obtain tracking information, arrange couriers for expedited shipments, and request POD’s
- Process RMA requests and forms
- Assist customers calling the customer service number in regard to orders, invoices, questions, and concerns
- Additional duties and responsibilities as assigned by the Customer Account Manager
Essential Skills and Experience
- High School Diploma
- Ability to multi-task and work in a fast-paced environment
- Type 30+ wpm
- Ability to communicate with various levels inside and outside of the organization
- Ability to work independently and in a team; this environment is critical for success in this position
- Effective verbal and written communication skills
- Basic computer skills and knowledge
- Strong organizational skills with attention to detail
- Bachelor’s degree in Business Administration or related field preferred
- 1-2 years of Customer Service Representative experience
- Familiarity with order entry and freight
What We Offer
- No nights or weekends
- Paid holidays, vacation, and PTO
- Comprehensive benefits package including medical, dental, vision, HSA/FSA options, life insurance, short- and long-term disability, voluntary supplemental coverage
- Employee Assistance Program (EAP)
- 401(k) with company contributions
- Modern campus perks include an on-site gym, pickleball court, monthly food trucks, and an on-site ice cream machine!
Customer Specialist Job Roles in South Carolina
See all 123+ Customer Specialist Jobs in South Carolina
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Search Customer Specialist Jobs in South CarolinaCustomer Specialist Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for customer specialists in South Carolina?
Financial services and technology firms account for most customer specialist sponsorships in South Carolina. Companies like TIAA, Concentrix, and Synchrony Financial have sponsored H-1B visa workers for customer operations roles in Columbia and the greater Charlotte metro area. Large healthcare systems, including Prisma Health and MUSC Health, also hire customer specialists and have sponsored international candidates, particularly for roles requiring specialized clinical or technical knowledge.
Which visa types are most common for customer specialist roles in South Carolina?
The H-1B is the most common visa for customer specialist roles that qualify as specialty occupations, typically when the position requires a specific bachelor's degree in fields like business, communications, or information technology. Some roles qualify under the TN visa for Canadian and Mexican nationals if the job aligns with covered professional categories. Customer specialists in financial services may also encounter employers familiar with L-1 visa transfers for internal company moves.
Which cities in South Carolina have the most customer specialist sponsorship jobs?
Columbia leads South Carolina for customer specialist sponsorship activity, driven by its concentration of financial services companies, state government contractors, and university-affiliated employers. Charleston follows, with growing technology and hospitality-sector firms hiring for customer operations roles. The York County corridor, including Rock Hill and Fort Mill, benefits from proximity to Charlotte and hosts several major employers with established visa sponsorship programs for customer-facing positions.
How to find customer specialist visa sponsorship jobs in South Carolina?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to browse customer specialist openings in South Carolina without sorting through postings from employers unlikely to sponsor. The platform surfaces roles from companies with documented sponsorship history, which is particularly useful for customer specialist positions where sponsorship eligibility varies widely by employer and the specific requirements of the role.
Are there state-specific considerations for customer specialist visa sponsorship in South Carolina?
South Carolina's growing presence in advanced manufacturing, fintech, and international trade, particularly around the Port of Charleston and BMW's Upstate operations, has expanded the range of employers capable of sponsoring customer specialist roles. Clemson University and the University of South Carolina produce graduates who sometimes transition through OPT into sponsored positions at regional employers. Customer specialist roles tied to technical products or regulated industries generally have stronger sponsorship eligibility than general customer service positions.
What is the prevailing wage for sponsored customer specialist jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.