Customer Specialist Visa Sponsorship Jobs in South Carolina
Customer specialist roles in South Carolina are concentrated in the Charlotte metro spillover markets of Rock Hill and Fort Mill, as well as Columbia and Charleston, where financial services firms, healthcare networks, and technology companies actively hire. Major employers including Bank of America, TIAA, and Concentrix have established operations that periodically sponsor international candidates for customer-facing specialist positions.
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Get Access To All JobsINTRODUCTION
SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.
We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.
If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.
Position Summary
The Customer Service & Accounts Receivable Specialist plays a dual role in supporting both customer service operations and accounting functions. This position is responsible for managing assigned customer accounts, processing orders, resolving issues, and ensuring effective communication between customers, sales, and operations. In addition, the role supports accounts receivable activities, contributing to accurate financial records and timely collections. The position serves as a key representative of the “voice of the customer” while maintaining a strong focus on operational efficiency and financial accuracy.
- Manage order entry and processing for assigned accounts and Ports Petroleum account, ensuring accuracy, timeliness, and adherence to company procedures.
- Serve as the primary point of contact for customers, handling inquiries, complaints, and issue resolution in a professional and timely manner.
- Investigate and resolve Less-Than-Truckload (LTL) and parcel shipping issues for assigned accounts, coordinating with carriers and internal teams as needed.
- Provide sales support by assisting with pricing inquiries, product availability, and order-related questions.
- Collaborate closely with operations and production teams to ensure efficient order fulfillment and on-time delivery.
- Act as the “voice of the customer” by communicating customer feedback, concerns, and trends to internal stakeholders to support continuous improvement initiatives.
- Perform various accounts receivable functions, including but not limited to invoicing support, payment application, account reconciliation, and follow-up on outstanding balances.
- Issue credit and debit memos through company systems.
- Assist with maintaining accurate financial and customer records within company systems.
- Support additional customer service and administrative or accounting functions as needed.
BASIC QUALIFICATIONS
- 2+ years of experience in customer service, accounts receivable, or a related role.
- Strong communication and interpersonal skills.
- Proficiency in ERP systems and Microsoft Office (especially Excel).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
KEY COMPETENCIES
Customer focus and problem-solving. Attention to detail and accuracy. Time management and organization. Collaboration and teamwork. Financial acumen.
INTRODUCTION
SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.
We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.
If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.
Position Summary
The Customer Service & Accounts Receivable Specialist plays a dual role in supporting both customer service operations and accounting functions. This position is responsible for managing assigned customer accounts, processing orders, resolving issues, and ensuring effective communication between customers, sales, and operations. In addition, the role supports accounts receivable activities, contributing to accurate financial records and timely collections. The position serves as a key representative of the “voice of the customer” while maintaining a strong focus on operational efficiency and financial accuracy.
- Manage order entry and processing for assigned accounts and Ports Petroleum account, ensuring accuracy, timeliness, and adherence to company procedures.
- Serve as the primary point of contact for customers, handling inquiries, complaints, and issue resolution in a professional and timely manner.
- Investigate and resolve Less-Than-Truckload (LTL) and parcel shipping issues for assigned accounts, coordinating with carriers and internal teams as needed.
- Provide sales support by assisting with pricing inquiries, product availability, and order-related questions.
- Collaborate closely with operations and production teams to ensure efficient order fulfillment and on-time delivery.
- Act as the “voice of the customer” by communicating customer feedback, concerns, and trends to internal stakeholders to support continuous improvement initiatives.
- Perform various accounts receivable functions, including but not limited to invoicing support, payment application, account reconciliation, and follow-up on outstanding balances.
- Issue credit and debit memos through company systems.
- Assist with maintaining accurate financial and customer records within company systems.
- Support additional customer service and administrative or accounting functions as needed.
BASIC QUALIFICATIONS
- 2+ years of experience in customer service, accounts receivable, or a related role.
- Strong communication and interpersonal skills.
- Proficiency in ERP systems and Microsoft Office (especially Excel).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
KEY COMPETENCIES
Customer focus and problem-solving. Attention to detail and accuracy. Time management and organization. Collaboration and teamwork. Financial acumen.
Customer Specialist Job Roles in South Carolina
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Search Customer Specialist Jobs in South CarolinaCustomer Specialist Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for customer specialists in South Carolina?
Financial services and technology firms account for most customer specialist sponsorships in South Carolina. Companies like TIAA, Concentrix, and Synchrony Financial have sponsored H-1B visa workers for customer operations roles in Columbia and the greater Charlotte metro area. Large healthcare systems, including Prisma Health and MUSC Health, also hire customer specialists and have sponsored international candidates, particularly for roles requiring specialized clinical or technical knowledge.
Which visa types are most common for customer specialist roles in South Carolina?
The H-1B is the most common visa for customer specialist roles that qualify as specialty occupations, typically when the position requires a specific bachelor's degree in fields like business, communications, or information technology. Some roles qualify under the TN visa for Canadian and Mexican nationals if the job aligns with covered professional categories. Customer specialists in financial services may also encounter employers familiar with L-1 visa transfers for internal company moves.
Which cities in South Carolina have the most customer specialist sponsorship jobs?
Columbia leads South Carolina for customer specialist sponsorship activity, driven by its concentration of financial services companies, state government contractors, and university-affiliated employers. Charleston follows, with growing technology and hospitality-sector firms hiring for customer operations roles. The York County corridor, including Rock Hill and Fort Mill, benefits from proximity to Charlotte and hosts several major employers with established visa sponsorship programs for customer-facing positions.
How to find customer specialist visa sponsorship jobs in South Carolina?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to browse customer specialist openings in South Carolina without sorting through postings from employers unlikely to sponsor. The platform surfaces roles from companies with documented sponsorship history, which is particularly useful for customer specialist positions where sponsorship eligibility varies widely by employer and the specific requirements of the role.
Are there state-specific considerations for customer specialist visa sponsorship in South Carolina?
South Carolina's growing presence in advanced manufacturing, fintech, and international trade, particularly around the Port of Charleston and BMW's Upstate operations, has expanded the range of employers capable of sponsoring customer specialist roles. Clemson University and the University of South Carolina produce graduates who sometimes transition through OPT into sponsored positions at regional employers. Customer specialist roles tied to technical products or regulated industries generally have stronger sponsorship eligibility than general customer service positions.
What is the prevailing wage for sponsored customer specialist jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.