Technical Manager Visa Sponsorship Jobs in South Dakota
South Dakota's technical manager roles are concentrated in financial technology, healthcare IT, and agriculture technology sectors, with Sioux Falls serving as the state's primary hiring hub. Companies like Citibank, Sanford Health, and Raven Industries have sponsored technical managers through H-1B visa and other work visas, making the state a viable destination for international candidates in specialized management roles.
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Senior Technical Support Specialist - GNSS & Auto Guidance
Requisition ID: 5652
Job Location: Ames - Iowa - United States, Racine - Wisconsin - United States, Sioux Falls - South Dakota - United States
Category for Job Posting: Service and Support
Job Type for Job Posting: Full Time
Working Mode for Job Posting: Hybrid
Job Purpose
CNH is hiring a Product Champion for Global Navigation Satellite System (GNSS) and auto guidance technology. This is a senior technical support role covering GNSS positioning, auto guidance, and steering control on Case IH and New Holland agricultural equipment.
You will be the North American Technical Support leadership for GNSS and auto guidance. Technical support agents bring you the cases that run past their experience, and you work those cases with them. Quality and Engineering rely on you to surface the trends and defects showing up in the field. Global product development hears the dealer and the field through you.
You collaborate extensively with the technical support agents to grow their skills and confidence, working adjacent to the technical support manager. You set the technical priorities for GNSS and auto guidance, and you help determine whether the support organization is ready for each product launch.
What You Will Own
Auto guidance and steering control: vehicle and implement auto guidance, hydraulic valve and electric steering, aftermarket and Hybrid systems, navigation controllers, and row guidance.
GNSS positioning systems and correction: GNSS receivers and antennas, Real Time Kinematic (RTK) base stations and network correction, and correction subscriptions and services.
Core display functions tied to guidance: software update process, remote display view, activations, and retrofit installations.
Mapping, rate and sectional control, implement communication, and off-board data platforms sit with peer Product Champions you will work alongside.
Key Responsibilities
Product Expertise: Maintain deep expertise across every generation in the domain — factory fit, retrofit, aftermarket, and Hybrid systems — and stay current as products, software, and correction services change.
Leadership for Technical Support Advanced Diagnostics: Work with agents on the cases that exceed their experience. Identify the next diagnostic steps and the next action to take and grow the agent’s capability while you do it. Set the diagnostic standard for the domain: what good troubleshooting looks like and what data gets captured.
Case Work and Seasonal Coverage: Work technical support cases alongside the agents to carry total case volume, increasing through seasonal swings.
Emerging Issue Response: Spot developing field problems early and direct the support response — containment message, data collection, and interim work-around.
Quality and Engineering Collaboration: Collaborate with North America Quality, the Product Technical Specialist, and the field technical specialist team on trends, defects, evidence packages, and root cause, making sure adequate detail is captured on the most complex problems.
Launch Tracking: Track product launches and software releases for the domain against the platform program timeline. Know what content is coming in each release and keep the support organization ahead of the dates.
Training Material Verification: Work with the training group to review course content, service documentation, and diagnostic material for new products, and verify it is accurate and complete before launch.
Support Staff Readiness: Train the technical support staff on new products and releases so agents are prepared to take concerns the day a product reaches the dealer.
Release Validation: Participate in user acceptance testing for each release and coordinate beta testing across the support team.
Documentation: Author and/or update diagnostic procedures, service bulletins, and solution articles that shorten repair resolution time for the dealer network.
Training and Agent Development: Deliver ongoing product training focused on emerging issues and common problems, and make sure the technical support manager understands skill gaps for team leadership and support development.
Cross-Functional Leadership: Validate the technical quality of Technical Help Desk concerns, track concern trends, and represent North America support with engineering, platform, quality, and commercial partners.
Experience Required
Bachelor’s degree in an engineering or technology field with six (6) or more years of relevant experience; OR an associate degree with eight (8) or more years of technical support, precision agriculture, or dealership service experience with agricultural equipment.
Guidance and Positioning Expertise: Working knowledge of agricultural guidance systems — displays, GNSS receivers and antennas, correction sources including RTK, automated steering through hydraulic valves and electric motor drives, and guidance accuracy.
Technical Aptitude: Strong command of electrical and hydraulic schematics, steering and controller architecture, and Controller Area Network (CAN) diagnostics.
Leadership Without Authority: Proven ability to lead and influence technical work across support, engineering, and quality organizations without a reporting relationship.
Communication: Ability to explain complex diagnostics by phone, document them clearly, and present findings to senior leadership.
Travel: Up to twenty-five percent (25%) for dealer support, field testing, and program meetings.
Work Schedule and Location
This position operates on a Hybrid schedule (3 days in-office, 2 days remote).
Candidates can be based out of any of the following CNH Technical Training and Support facilities:
- Racine, Wisconsin (preferred)
- Ames, Iowa
- Sioux Falls, South Dakota
Standard working hours are 8:00 AM – 5:00 PM, with potential for shifted or seasonal extended hours, or rotating Saturday coverage.
Preferred Qualifications
Three (3) or more years supporting guidance, steering, or GNSS positioning technology in technical support, product support, or a dealership service department.
Hands-on experience installing, calibrating, or troubleshooting RTK base stations and network correction services.
Dealer service experience with Case IH or New Holland guidance products, or comparable aftermarket and Hybrid steering systems.
Experience authoring service documentation, diagnostic procedures, or technical service bulletins.
Familiarity with new product introduction milestones, user acceptance testing, or beta programs for software releases.
Pay Transparency
The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.
What We Offer
At CNH, our people are at the heart of everything we do. That’s why we offer a comprehensive benefits program designed to support your health, well-being, and long-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered—both personally and professionally. We believe that when you’re given the tools to thrive, you can drive meaningful impact. At CNH, you’ll not only find the resources to succeed today—you’ll find the foundation to grow a career and build a future.
About us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
INTRODUCTION
Senior Technical Support Specialist - GNSS & Auto Guidance
Requisition ID: 5652
Job Location: Ames - Iowa - United States, Racine - Wisconsin - United States, Sioux Falls - South Dakota - United States
Category for Job Posting: Service and Support
Job Type for Job Posting: Full Time
Working Mode for Job Posting: Hybrid
Job Purpose
CNH is hiring a Product Champion for Global Navigation Satellite System (GNSS) and auto guidance technology. This is a senior technical support role covering GNSS positioning, auto guidance, and steering control on Case IH and New Holland agricultural equipment.
You will be the North American Technical Support leadership for GNSS and auto guidance. Technical support agents bring you the cases that run past their experience, and you work those cases with them. Quality and Engineering rely on you to surface the trends and defects showing up in the field. Global product development hears the dealer and the field through you.
You collaborate extensively with the technical support agents to grow their skills and confidence, working adjacent to the technical support manager. You set the technical priorities for GNSS and auto guidance, and you help determine whether the support organization is ready for each product launch.
What You Will Own
Auto guidance and steering control: vehicle and implement auto guidance, hydraulic valve and electric steering, aftermarket and Hybrid systems, navigation controllers, and row guidance.
GNSS positioning systems and correction: GNSS receivers and antennas, Real Time Kinematic (RTK) base stations and network correction, and correction subscriptions and services.
Core display functions tied to guidance: software update process, remote display view, activations, and retrofit installations.
Mapping, rate and sectional control, implement communication, and off-board data platforms sit with peer Product Champions you will work alongside.
Key Responsibilities
Product Expertise: Maintain deep expertise across every generation in the domain — factory fit, retrofit, aftermarket, and Hybrid systems — and stay current as products, software, and correction services change.
Leadership for Technical Support Advanced Diagnostics: Work with agents on the cases that exceed their experience. Identify the next diagnostic steps and the next action to take and grow the agent’s capability while you do it. Set the diagnostic standard for the domain: what good troubleshooting looks like and what data gets captured.
Case Work and Seasonal Coverage: Work technical support cases alongside the agents to carry total case volume, increasing through seasonal swings.
Emerging Issue Response: Spot developing field problems early and direct the support response — containment message, data collection, and interim work-around.
Quality and Engineering Collaboration: Collaborate with North America Quality, the Product Technical Specialist, and the field technical specialist team on trends, defects, evidence packages, and root cause, making sure adequate detail is captured on the most complex problems.
Launch Tracking: Track product launches and software releases for the domain against the platform program timeline. Know what content is coming in each release and keep the support organization ahead of the dates.
Training Material Verification: Work with the training group to review course content, service documentation, and diagnostic material for new products, and verify it is accurate and complete before launch.
Support Staff Readiness: Train the technical support staff on new products and releases so agents are prepared to take concerns the day a product reaches the dealer.
Release Validation: Participate in user acceptance testing for each release and coordinate beta testing across the support team.
Documentation: Author and/or update diagnostic procedures, service bulletins, and solution articles that shorten repair resolution time for the dealer network.
Training and Agent Development: Deliver ongoing product training focused on emerging issues and common problems, and make sure the technical support manager understands skill gaps for team leadership and support development.
Cross-Functional Leadership: Validate the technical quality of Technical Help Desk concerns, track concern trends, and represent North America support with engineering, platform, quality, and commercial partners.
Experience Required
Bachelor’s degree in an engineering or technology field with six (6) or more years of relevant experience; OR an associate degree with eight (8) or more years of technical support, precision agriculture, or dealership service experience with agricultural equipment.
Guidance and Positioning Expertise: Working knowledge of agricultural guidance systems — displays, GNSS receivers and antennas, correction sources including RTK, automated steering through hydraulic valves and electric motor drives, and guidance accuracy.
Technical Aptitude: Strong command of electrical and hydraulic schematics, steering and controller architecture, and Controller Area Network (CAN) diagnostics.
Leadership Without Authority: Proven ability to lead and influence technical work across support, engineering, and quality organizations without a reporting relationship.
Communication: Ability to explain complex diagnostics by phone, document them clearly, and present findings to senior leadership.
Travel: Up to twenty-five percent (25%) for dealer support, field testing, and program meetings.
Work Schedule and Location
This position operates on a Hybrid schedule (3 days in-office, 2 days remote).
Candidates can be based out of any of the following CNH Technical Training and Support facilities:
- Racine, Wisconsin (preferred)
- Ames, Iowa
- Sioux Falls, South Dakota
Standard working hours are 8:00 AM – 5:00 PM, with potential for shifted or seasonal extended hours, or rotating Saturday coverage.
Preferred Qualifications
Three (3) or more years supporting guidance, steering, or GNSS positioning technology in technical support, product support, or a dealership service department.
Hands-on experience installing, calibrating, or troubleshooting RTK base stations and network correction services.
Dealer service experience with Case IH or New Holland guidance products, or comparable aftermarket and Hybrid steering systems.
Experience authoring service documentation, diagnostic procedures, or technical service bulletins.
Familiarity with new product introduction milestones, user acceptance testing, or beta programs for software releases.
Pay Transparency
The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.
What We Offer
At CNH, our people are at the heart of everything we do. That’s why we offer a comprehensive benefits program designed to support your health, well-being, and long-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered—both personally and professionally. We believe that when you’re given the tools to thrive, you can drive meaningful impact. At CNH, you’ll not only find the resources to succeed today—you’ll find the foundation to grow a career and build a future.
About us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Technical Manager Job Roles in South Dakota
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Search Technical Manager Jobs in South DakotaTechnical Manager Jobs in South Dakota: Frequently Asked Questions
Which companies sponsor visas for technical managers in South Dakota?
Sioux Falls-based employers are the most active sponsors for technical manager roles in South Dakota. Citibank's operations center, Sanford Health, and technology firms serving the agricultural sector have filed H-1B petitions for technical management positions. Larger financial services companies with South Dakota charters, including Wells Fargo and Capital One operations units, have also sponsored technical managers through formal visa programs.
Which visa types are most common for technical manager roles in South Dakota?
The H-1B is the most common visa category for technical manager roles in South Dakota, as these positions typically require a bachelor's degree or higher in a relevant technical field, satisfying the specialty occupation requirement. L-1A visas apply to international managers transferring within a multinational company. Candidates with Canadian or Mexican citizenship may also qualify under the TN visa category if their role and credentials align with the classification.
Which cities in South Dakota have the most technical manager sponsorship jobs?
Sioux Falls accounts for the large majority of technical manager visa sponsorship activity in South Dakota, driven by its concentration of financial services, healthcare systems, and technology companies. Rapid City sees some hiring in healthcare IT and engineering management. Brookings has occasional opportunities linked to South Dakota State University research partnerships and agriculture technology firms operating near the campus.
How to find technical manager visa sponsorship jobs in South Dakota?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S. You can filter directly for technical manager roles in South Dakota to see employers actively hiring and willing to sponsor. This removes the guesswork of identifying which companies support the visa process, which is particularly useful in a smaller market like South Dakota where sponsoring employers are fewer than in major tech hubs.
Are there state-specific considerations for technical managers pursuing sponsorship in South Dakota?
South Dakota has no state income tax, which affects total compensation comparisons but does not change federal H-1B prevailing wage obligations. Employers must still meet Department of Labor wage determinations for the Sioux Falls or Rapid City metropolitan areas, which are calculated separately from larger metro markets. The state's smaller labor market means fewer open roles overall, but it also means less competition among international candidates for the sponsorship slots that do exist.
What is the prevailing wage for sponsored technical manager jobs in South Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.