Service Operations Manager Visa Sponsorship Jobs in Tennessee
Tennessee's service operations manager roles are concentrated in Nashville, Memphis, and Knoxville, with major employers like HCA Healthcare, FedEx, and Nissan North America actively hiring in this space. The state's healthcare, logistics, and manufacturing sectors drive consistent demand, making Tennessee a competitive market for internationally qualified candidates seeking visa sponsorship.
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Get Access To All JobsDESCRIPTION
Amazon's technology supply chain supports a complex and rapidly evolving portfolio of infrastructure, end-user equipment, and technology products across thousands of locations globally. As the business scales, we are building mechanisms that do more than consolidate information and react to problems after they emerge. We are looking to build the ability to identify risk early, evaluate scenarios, make clear trade-offs, and translate decisions into coordinated action across the organization.
We are seeking a senior leader to build and lead the enterprise S&OP capability within Supply Chain Planning.
This leader will manage a team responsible for establishing a common S&OP and risk-management mechanism across the business. The team will connect the plan with the multiple execution layers of the organization, ensuring material risks are identified early, scenarios are evaluated, trade-offs are understood, decisions are made at the appropriate level, and actions are driven to closure.
This role will also help define the digital evolution of S&OP. The successful candidate will partner with Product, Data, Analytics, and Technology teams to move S&OP from a largely human-orchestrated process toward an increasingly automated, exception-based, and intelligence-driven decision system. This includes integrating signals across systems, automating risk identification, enabling scenario modeling, and applying advanced analytics and AI to improve the speed, quality, and scalability of supply chain decisions.
The ideal candidate combines strong supply chain planning fundamentals, business judgment, analytical capability, technology orientation, and cross-functional leadership. They must be comfortable operating in ambiguity, challenging assumptions, simplifying complex problems, and influencing senior leaders across Supply Chain, Technology, Finance, Procurement, Operations, and customer organizations.
This is not a traditional reporting or meeting-management role. The successful candidate will build S&OP into a forward-looking enterprise decision mechanism that improves decision quality, business predictability, prioritization, and customer outcomes.
Key job responsibilities
- Lead and develop a team responsible for Enterprise S&OP/IBP, risk management, scenario planning, and cross-functional orchestration
- Establish and continuously improve the S&OP operating model connecting Plan with the multiple execution layers of the organization.
- Create a single, forward-looking view of material demand, supply, inventory, capacity, supplier, and customer risks, translating signals into prioritized decision points.
- Lead scenario analysis and evaluate trade-offs across customer service, inventory, cost, capacity, and business priorities.
- Establish escalation and decision mechanisms that enable leaders to focus on material risks and exceptions rather than status reporting.
- Ensure S&OP decisions translate into clear ownership, actions, timelines, and measurable closure across cross-functional teams.
- Define performance mechanisms that measure risk aging, decision effectiveness, mitigation progress, and customer delivery predictability.
- Partner with Product, Data, Analytics, and Technology teams to define the digital roadmap for S&OP, including signal integration, risk intelligence, scenario modeling, automation, and decision-support capabilities.
- Identify where fragmented systems, data defects, or manual processes require humans to act as integration layers and drive scalable solutions to eliminate these dependencies.
- Advance the use of analytics and AI to automate risk identification, prioritize exceptions, identify root causes, and support scenario-based decision making.
- Build closed-loop mechanisms where execution constraints, decisions, and actual outcomes continuously improve future planning and risk management.
- Simplify redundant processes and governance mechanisms while developing scalable capabilities that support new businesses, products, geographies, and fulfillment models.
A day in the life
In this role, you may begin the day reviewing emerging demand, supply, inventory, and execution signals with your team and determining which risks require intervention. You may work with Demand and Supply Planning leaders to evaluate a constrained product, challenge assumptions behind a customer requirement, or quantify the service and inventory implications of alternative decisions.
Later, you may lead an S&OP review where the objective is not to review every metric, but to align leaders around a small number of material risks, scenarios, and decisions. Your team will then ensure those decisions are translated into actions across the appropriate execution layers and tracked through closure.
You may also spend time with Product or Technology teams defining how a manual planning activity can be automated, determining which signals should feed a risk model, or designing how scenario-planning capabilities should support future business decisions.
The role requires balancing today's operating needs with the longer-term goal of building a more scalable system where humans spend less time assembling information and more time making high-quality decisions.
BASIC QUALIFICATIONS
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of supply chain experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- Master's degree
- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
- Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience with advanced use of SQL for data mining and business intelligence
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
-
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually
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USA, TX, Austin - 142,800.00 - 193,200.00 USD annually
DESCRIPTION
Amazon's technology supply chain supports a complex and rapidly evolving portfolio of infrastructure, end-user equipment, and technology products across thousands of locations globally. As the business scales, we are building mechanisms that do more than consolidate information and react to problems after they emerge. We are looking to build the ability to identify risk early, evaluate scenarios, make clear trade-offs, and translate decisions into coordinated action across the organization.
We are seeking a senior leader to build and lead the enterprise S&OP capability within Supply Chain Planning.
This leader will manage a team responsible for establishing a common S&OP and risk-management mechanism across the business. The team will connect the plan with the multiple execution layers of the organization, ensuring material risks are identified early, scenarios are evaluated, trade-offs are understood, decisions are made at the appropriate level, and actions are driven to closure.
This role will also help define the digital evolution of S&OP. The successful candidate will partner with Product, Data, Analytics, and Technology teams to move S&OP from a largely human-orchestrated process toward an increasingly automated, exception-based, and intelligence-driven decision system. This includes integrating signals across systems, automating risk identification, enabling scenario modeling, and applying advanced analytics and AI to improve the speed, quality, and scalability of supply chain decisions.
The ideal candidate combines strong supply chain planning fundamentals, business judgment, analytical capability, technology orientation, and cross-functional leadership. They must be comfortable operating in ambiguity, challenging assumptions, simplifying complex problems, and influencing senior leaders across Supply Chain, Technology, Finance, Procurement, Operations, and customer organizations.
This is not a traditional reporting or meeting-management role. The successful candidate will build S&OP into a forward-looking enterprise decision mechanism that improves decision quality, business predictability, prioritization, and customer outcomes.
Key job responsibilities
- Lead and develop a team responsible for Enterprise S&OP/IBP, risk management, scenario planning, and cross-functional orchestration
- Establish and continuously improve the S&OP operating model connecting Plan with the multiple execution layers of the organization.
- Create a single, forward-looking view of material demand, supply, inventory, capacity, supplier, and customer risks, translating signals into prioritized decision points.
- Lead scenario analysis and evaluate trade-offs across customer service, inventory, cost, capacity, and business priorities.
- Establish escalation and decision mechanisms that enable leaders to focus on material risks and exceptions rather than status reporting.
- Ensure S&OP decisions translate into clear ownership, actions, timelines, and measurable closure across cross-functional teams.
- Define performance mechanisms that measure risk aging, decision effectiveness, mitigation progress, and customer delivery predictability.
- Partner with Product, Data, Analytics, and Technology teams to define the digital roadmap for S&OP, including signal integration, risk intelligence, scenario modeling, automation, and decision-support capabilities.
- Identify where fragmented systems, data defects, or manual processes require humans to act as integration layers and drive scalable solutions to eliminate these dependencies.
- Advance the use of analytics and AI to automate risk identification, prioritize exceptions, identify root causes, and support scenario-based decision making.
- Build closed-loop mechanisms where execution constraints, decisions, and actual outcomes continuously improve future planning and risk management.
- Simplify redundant processes and governance mechanisms while developing scalable capabilities that support new businesses, products, geographies, and fulfillment models.
A day in the life
In this role, you may begin the day reviewing emerging demand, supply, inventory, and execution signals with your team and determining which risks require intervention. You may work with Demand and Supply Planning leaders to evaluate a constrained product, challenge assumptions behind a customer requirement, or quantify the service and inventory implications of alternative decisions.
Later, you may lead an S&OP review where the objective is not to review every metric, but to align leaders around a small number of material risks, scenarios, and decisions. Your team will then ensure those decisions are translated into actions across the appropriate execution layers and tracked through closure.
You may also spend time with Product or Technology teams defining how a manual planning activity can be automated, determining which signals should feed a risk model, or designing how scenario-planning capabilities should support future business decisions.
The role requires balancing today's operating needs with the longer-term goal of building a more scalable system where humans spend less time assembling information and more time making high-quality decisions.
BASIC QUALIFICATIONS
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of supply chain experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- Master's degree
- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
- Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience with advanced use of SQL for data mining and business intelligence
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
-
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually
-
USA, TX, Austin - 142,800.00 - 193,200.00 USD annually
Service Operations Manager Job Roles in Tennessee
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Search Service Operations Manager Jobs in TennesseeService Operations Manager Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Tennessee?
HCA Healthcare and Vanderbilt University Medical Center in Nashville, FedEx in Memphis, and Nissan North America in Smyrna have historically sponsored work visas for operations-focused roles. Large healthcare systems and logistics companies tend to have established immigration support infrastructure, making them more likely to sponsor service operations managers than smaller regional employers.
Which visa types are most common for service operations manager roles in Tennessee?
The H-1B visa is the most common visa for service operations managers in Tennessee, as the role typically requires a bachelor's degree in business administration, operations management, or a related field, satisfying the specialty occupation requirement. Candidates with multinational employer backgrounds may also qualify for an L-1A intracompany transferee visa if moving into a managerial capacity from an overseas office.
Which cities in Tennessee have the most service operations manager sponsorship jobs?
Nashville leads the state, driven by its large healthcare systems and a growing corporate headquarters presence. Memphis follows closely given its position as a major logistics hub anchored by FedEx and large distribution operations. Knoxville sees demand from manufacturing and energy sectors, while Chattanooga's advanced manufacturing base, including Volkswagen's operations, generates periodic openings in service and operations management.
How to find service operations manager visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search service operations manager roles in Tennessee without sorting through positions that won't support international candidates. The platform surfaces employers in Nashville, Memphis, and Knoxville who have demonstrated sponsorship willingness, which is particularly useful given that not all Tennessee operations roles are open to H-1B or L-1 visa applicants.
Are there state-specific factors that affect visa sponsorship for service operations managers in Tennessee?
Tennessee's lack of a state income tax can influence compensation structures, but employers must still meet the Department of Labor's prevailing wage requirements when filing an H-1B Labor Condition Application, regardless of state tax rules. The state's concentration of healthcare and logistics employers means sponsorship patterns differ significantly by sector: healthcare systems tend to have more established visa sponsorship programs than mid-sized manufacturing or regional service companies.
What is the prevailing wage for sponsored service operations manager jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.