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INTRODUCTION

We are seeking an experienced Software Engineering Director to lead and scale the Identity Platform engineering organization within OCI Identity and Cryptography. In this role, you will define the technical strategy, drive architecture and platform innovation, and build reliable, secure, and scalable cloud infrastructure capabilities. You will lead engineering teams and managers, champion operational excellence, automation, AI-enabled development, and modern engineering practices, and collaborate across OCI organizations to deliver foundational identity platform services. The ideal candidate brings strong technical leadership, deep distributed systems expertise, and a proven ability to execute complex, cross-functional initiatives at cloud scale.

This role requires relocation to Nashville, TN.

ROLE AND RESPONSIBILITIES

As a Software Engineering Director, you will:

• Lead and grow the engineering organization responsible for Identity Platform within the OCI Identity and Cryptography organization.
• Define and execute the engineering strategy and roadmap for the platform.
• Build standardized platform capabilities that simplify how OCI Identity services are deployed, operated, and scaled across Oracle Cloud Infrastructure.
• Own organizational planning, execution, staffing, and delivery across multiple strategic initiatives while balancing customer commitments, operational excellence, and long-term platform investments.
• Drive engineering effectiveness through modern software engineering practices, automation, AI-enabled engineering, CI/CD, and developer tooling.
• Provide technical leadership by guiding architecture, establishing engineering standards, mentoring engineering managers and technical leaders, and raising the engineering bar.
• Deliver reliable, scalable, and observable platform services with a strong focus on operational excellence, automation, and reliability engineering.
• Partner across OCI Identity and OCI Infrastructure organizations to align roadmaps, influence platform strategy, and deliver foundational cloud capabilities.

Key Responsibilities

System Design & Architecture – System Reliability Design:

• Provides strategic oversight for the architecture of fault-tolerant interdependent systems by overseeing implementation across teams of redundancy, replication, and automatic failover mechanisms.
• Influences and sets direction for designing systems to effectively handle service disruptions by prioritizing consistency, availability, or partition tolerance.
• Holds teams accountable for leveraging formal verification techniques to verify system designs and conduct peer reviews across teams.
• Drives the design of systems that are durable and adhere to service level objectives (SLOs), developing standards for availability and durability of other services across the department.

System Design & Architecture – System Reliability Performance:

• Drives strategies for defining key performance indicators (KPIs) and telemetry to identify risks, gaps, or cyclical dependencies in running systems, ensuring alignment with organizational goals.
• Directs the creation and customization of complex dashboards, telemetry systems, and alerting mechanisms that proactively monitor and ensure optimal system health across teams.

System Design & Architecture – Correctness / Availability:

• Implements strategies to effectively determine if systems are meeting functional and correctness requirements, and encourages teams to identify improvement opportunities.
• Provides thought leadership on processes for formally verifying complex features to ensure system design correctness.
• Oversees the implementation of data replication and synchronization techniques, ensuring data integrity and availability across the organization.

Operational Troubleshooting & Incident Management:

• Provides strategic oversight for diagnosing, debugging, and resolving issues in active systems to support ongoing operation.
• Directs strategies within teams to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.
• Drives alignment across teams for operational readiness protocol and standard operating procedures.
• Provides expert guidance for complex incident response and root cause investigations.

Compliance & Security:

• Provides strategic guidance in architecting robust security measures to protect data and applications in multi-tenant environments, ensuring encryption techniques and access controls are implemented.
• Oversees execution of remediation plans to address identified security gaps, promoting significant improvements and continuous advancement of security measures.
• Drives documentation efforts and ensures cloud infrastructure compliance with industry standards and regulations.

Automation & Change Management:

• Provides strategic guidance across teams on developing and maintaining automation scripts and tools (e.g., Infrastructure as Code (IaC)) to manage cloud infrastructure.
• Drives strategic alignment of change management plans for patching, updating, and rolling back applications, and oversees that system designs allow for automation of these processes.