Customer Success Consultant Visa Sponsorship Jobs in Texas
Texas is one of the strongest markets for customer success consultant roles, with major tech employers in Austin, Dallas, and Houston actively hiring internationally. Companies like Dell Technologies, Oracle, and Salesforce have established Texas offices that regularly sponsor work visas for qualified customer success professionals with client management and SaaS experience.
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Title: Senior Technical Success Consultant
Location: Houston, TX; Philadelphia, PA; Calgary
Product Area: This role is focusing on candidates with AVEVA Engineering and AVEVA Schematic knowledge and experience.
Functional Responsibility:
- Understand the customer’s technology stack, organization, technology governance policies and strategic objectives related to how AVEVA solutions will be used.
- Inform customers of best practices, pitfalls/opportunities to avoid adoption hurdles, help them make informed decisions.
- Identify potential configuration or design related issues.
- Review functional capabilities and proposed changes to avoid issues that may impair system performance or stability.
- Provide AVEVA application tuning and performance advice.
- Assess system readiness for upgrade and facilitate upgrade planning.
- Assist customers with the deployment of major version upgrades and adoption of new technology.
- Deliver feature adoption advice, demo new features, identify gaps in feature usage and provide license optimization recommendations.
- Support resolution of technical issues causing stalled customer journeys or low adoption. Formulate remediation plans and lead execution in partnership with IAC, CSM and AM.
- Deliver Success Accelerators and Training Offerings related to customers primary technology.
- Provide input to the development of new Success Accelerators and Training collateral or improvement of existing accelerators and training collateral.
- Document and formally propose product enhancements or improvements to AVEVA products.
- Diagnose customer readiness issues or adoption obstacles and prescribe solutions (reactive and preventative) that enhance customer journey and accelerate time to value.
- Provide guidance to help standardize AVEVA product adoption and configuration across projects, sites, and regions.
Success Measures:
- Adoption and credit consumption, through increased software usage, expansion of software footprint and reduction in churn for customers receiving TAS interactions.
- Customer satisfaction for customers receiving TAS and CES interactions.
- TAS revenue growth for customers receiving TAS and CES interactions.
Skills & Qualifications
- Detailed understanding of how their primary technology is applied in the customer’s industry, including customer KPI’s and typical outcomes.
- Effective communicator provides empathetic direction to customer (and AVEVA) on best course of action.
- Active listener who can join the dots between what would benefit the customer and how AVEVA can assist.
- Comfortable with best practices in situations involving high levels of complexity.
- Bachelor level degree in technical field such as Computer Science, Computer Engineering, Electrical/Electrical Engineering.
- 5+ years performing technical support for AVEVA software of their specialty.
AND/OR
- 5+ years creating solutions with AVEVA products.
- 5+ years technical project management or technical lead engineering experience implementing AVEVA software solution projects.
- 5+ years technical pre-sales consultancy with AVEVA products.
- 5+ years solution support engineer with AVEVA products.
- (in absence of a degree, at least 8 years of experience will be required).
- Valid Passport is required.
- Excellent software technology acumen.
- Expert level domain knowledge for which they are qualified.
- Strong leadership, customer service, and interpersonal relationship skills.
- Solid oral, written, presentation, and communication skills.
- Familiar with infrastructure environments related to AVEVA software deployments.
- Ability to work as part of a team to solve problems and share best practices.
- Ability to set priorities and manage multiple activities.
- Experience working with C-level executives, a plus.
- A background in architectures and enterprise-wide design methodologies, a plus.
- Willing and able to travel for up to 20%.
USA Benefits include:
Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Hybrid working
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets.
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Customer Success Consultant Job Roles in Texas
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Search Customer Success Consultant Jobs in TexasCustomer Success Consultant Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in Texas?
Several large technology and enterprise software companies headquartered or with major operations in Texas sponsor work visas for customer success consultants. Dell Technologies in Round Rock, Oracle in Austin, and Salesforce, ServiceNow, and SAP across the Dallas-Fort Worth metro have documented H-1B visa sponsorship histories for client-facing roles. Larger enterprise tech employers tend to have established immigration programs and dedicated HR support for visa filings.
Which visa types are most common for customer success consultant roles in Texas?
The H-1B is the most common visa category for customer success consultants in Texas, provided the role requires a bachelor's degree or higher in a specific field such as business, information systems, or computer science. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may be eligible for TN visa status under the USMCA. L-1 visa transfers are also used when a candidate is relocating from a foreign office of the same employer.
Which cities in Texas have the most customer success consultant sponsorship jobs?
Austin leads Texas for customer success consultant sponsorship activity, driven by its dense concentration of SaaS and enterprise tech companies. Dallas-Fort Worth is a strong second, particularly for roles at financial technology and telecommunications firms. Houston has growing demand tied to energy-sector software companies and healthcare IT. San Antonio and Round Rock also see sponsorship activity from employers like Dell Technologies and USAA.
How to find customer success consultant visa sponsorship jobs in Texas?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles, including customer success consultant positions in Texas. You can filter by state and role to surface employers with active H-1B or other sponsorship histories in Texas. This is more efficient than general job boards because listings are curated for sponsorship eligibility, which is especially useful for customer success roles where sponsorship intent is not always advertised upfront.
Are there any Texas-specific considerations for customer success consultant visa sponsorship?
Texas has no state income tax, which affects how prevailing wage determinations compare to high-tax states, though Department of Labor wage levels still apply and employers must certify compliance. Austin's competitive tech hiring market means employers in that city are more accustomed to sponsoring international candidates. University pipelines from UT Austin and Texas A&M also mean some employers have existing relationships with international graduates already authorized to work on OPT before requiring full sponsorship.
What is the prevailing wage for sponsored customer success consultant jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.