IT Support Visa Sponsorship Jobs in Texas
IT support visa sponsorship jobs in Texas are concentrated in the Dallas-Fort Worth metroplex, Houston, and Austin, where major employers like Dell Technologies, AT&T, Texas Instruments, and a dense network of managed service providers actively hire international candidates. Texas's technology sector spans healthcare IT, energy, and financial services, creating steady demand for helpdesk, systems administration, and technical support professionals.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Fluent in Cisco/networking and either Linux and/or Microsoft
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science or related technical field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in oral and written communication in English
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
- Proven ability to work successfully with limited supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Houston
Compensation Range
$25.00 - $41.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Fluent in Cisco/networking and either Linux and/or Microsoft
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science or related technical field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in oral and written communication in English
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
- Proven ability to work successfully with limited supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Houston
Compensation Range
$25.00 - $41.00 USD hourly
IT Support Job Roles in Texas
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Search IT Support Jobs in TexasIT Support Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Texas?
Dell Technologies in Round Rock, AT&T in Dallas, Texas Instruments in Dallas, and large healthcare systems like HCA Houston Healthcare and UT Southwestern Medical Center are among the more consistent sponsors for IT support roles in Texas. Managed service providers and IT staffing firms with Texas operations also file sponsorship petitions regularly, particularly for helpdesk and systems support positions.
Which visa types are most common for IT support roles in Texas?
The H-1B is the most common visa for IT support roles in Texas, though eligibility depends on whether the specific position qualifies as a specialty occupation requiring a bachelor's degree in a related field. Roles like systems administrator or network support specialist more reliably meet that standard than general helpdesk positions. L-1B visas apply when a candidate transfers within a multinational company to a Texas office.
Which cities in Texas have the most IT support sponsorship jobs?
Dallas-Fort Worth leads the state for IT support sponsorship volume, driven by a dense concentration of corporate headquarters, financial institutions, and technology firms. Houston is strong for IT support roles tied to the energy and healthcare sectors. Austin's technology presence, anchored by companies like Apple, Google, and Oracle, generates consistent demand, while San Antonio has a notable cybersecurity and defense IT cluster.
How to find it support visa sponsorship jobs in Texas?
Migrate Mate filters IT support jobs in Texas specifically by visa sponsorship, so you're not sorting through listings that won't consider international candidates. Search by city to focus on Dallas-Fort Worth, Houston, or Austin depending on your target sector. IT support roles with sponsorship in Texas often appear under titles like systems administrator, help desk technician, or IT specialist, so browsing those variations on Migrate Mate will surface the broadest set of relevant openings.
Are there any state-specific considerations for IT support visa sponsorship in Texas?
Texas has no state income tax, which affects how employers structure compensation benchmarks when filing Labor Condition Applications for H-1B positions. The Department of Labor prevailing wage for IT support roles varies by metro area, with Dallas-Fort Worth and Austin generally set at higher wage levels than smaller Texas markets. Texas's concentration of energy, healthcare, and defense industries also shapes which IT support specializations are in highest demand for sponsoring employers.
What is the prevailing wage for sponsored it support jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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