Role description

Technical Program Manager (TPM)

The Role

UST is searching for a Technical Program Manager (TPM) for AI Programs responsible for leading the planning, execution, and delivery of enterprise Artificial Intelligence (AI), Machine Learning (ML), Generative AI, and data-driven transformation initiatives.

What You’ll Do

• Program & Portfolio Management Lead end-to-end delivery of AI, Machine Learning, and Generative AI initiatives across multiple business units.
• Develop and manage AI program roadmaps, budgets, milestones, risks, and dependencies.
• Establish governance frameworks, KPIs, and executive reporting for AI programs.
• Drive prioritization and alignment of AI initiatives with enterprise strategy.
• AI & Technology Delivery Partner with Data Science, Engineering, Product, and Architecture teams to deliver AI-powered solutions.
• Oversee implementation of AI/ML models, MLOps platforms, predictive analytics, and GenAI applications.
• Manage integrations with cloud platforms including Microsoft Azure, AWS, or Google Cloud.
• Ensure scalability, reliability, and performance of AI solutions in production environments.
• Stakeholder Management Collaborate with executive leadership, business stakeholders, clinical operations, member services, and provider organizations.
• Translate complex technical concepts into executive-level business outcomes.
• Facilitate steering committee reviews and communicate program status, risks, and mitigation plans.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Education: Bachelor's degree in Computer Science, IT, Engineering, Data Science, or related field (Master's preferred).

• Experience:

• 12+ years in Program/Project Management

• Required Skills:

• AI, Machine Learning, Generative AI

• Program & Portfolio Management
• Project Management (Agile/Scrum/Waterfall)
• MLOps & Data Analytics
• Azure, AWS, or GCP Cloud Platforms
• Stakeholder & Executive Management
• Budget, Risk, and Governance Management

• SDLC and Enterprise Architecture

• Preferred Skills:

• Healthcare payer experience (BCBS, Health Insurance)

• Azure OpenAI, AWS Bedrock, or Vertex AI
• PMP, PgMP, SAFe certifications
• HIPAA, CMS, Healthcare Compliance knowledge
• Responsible AI and AI Governance experience
• Digital Transformation leadership experience.

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Hybrid – Dallas, Texas

Compensation Range: $102,000-$153,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

UST

Skills

Artificial Intelligence, Portfolio Management, Project Management

Benefits

Compensation range: $102,000.00 to $153,000.00 per year

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.