Account Operations Manager Visa Sponsorship Jobs in Utah
Account operations manager roles in Utah are concentrated in Salt Lake City and Lehi's Silicon Slopes tech corridor, where companies like Adobe, Qualtrics, and various SaaS firms regularly hire for these positions. International candidates pursuing visa sponsorship will find the strongest opportunities in Utah's growing technology and financial services sectors.
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Get Access To All JobsWelcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Role Summary
The Senior Manager, Field Training is responsible for leading the strategy, design, and execution of training programs that enable a large, distributed field organization to perform at a high level across the nation. This role oversees training programs that support field operations which include equipment installation, onboarding, safety, upselling, upskilling, leadership development, and operational readiness, ensuring consistent execution, quality, and customer satisfaction across markets.
This leader partners closely with Field Operations, Program Management, Safety, SOP/Governance, Product, and Talent teams to build practical, scalable learning solutions for a geographically dispersed workforce. The ideal candidate brings deep experience leading training in operational environments and hands-on field operations experience supporting the installation of equipment, allowing them to translate real-world execution needs into effective learning programs.
Key Responsibilities
Training Strategy & Program Ownership
- Define and lead the field training strategy for a nationwide organization of approximately 4,500 employees, aligned to operational, safety, quality, and customer experience goals
- Oversee the full training lifecycle, including new hire onboarding, uptraining, upselling, certifications, leadership development, and rollout readiness
- Ensure training programs are scalable, practical, and consistent across a geographically distributed field workforce
- Translate operational changes, new initiatives, and field priorities into clear, actionable learning solutions
- Use field performance data, learning feedback, and business results to continuously improve training effectiveness
Team Leadership & Development
- Lead, coach, and develop a team of training managers, facilitators, and program resources responsible for field enablement
- Set clear goals, performance expectations, and development plans to build a high-performing training organization
- Build organizational capabilities in facilitation, instructional design, execution, and field-facing partnership
- Foster a culture of accountability, continuous improvement, and practical problem solving
Field Enablement & Stakeholder Partnership
- Partner with Field Operations leaders to identify capability gaps and prioritize training that improves technician and support group performance
- Collaborate with Program, Product, Safety, and SOP/Governance teams to ensure training reflects current tools, processes, and standards
- Act as a strategic advisor to field leadership on workforce readiness, training adoption, and operational execution
- Ensure learning solutions remain hands-on, field-relevant, and aligned to real installation and service environments
Program Design, Delivery & Governance
- Oversee the design and delivery of instructor-led, virtual, blended, and digital learning solutions for field employees and leaders
- Standardize national training programs while allowing for regional execution needs where appropriate
- Ensure alignment with SOPs, safety requirements, compliance expectations, and operational governance and sales training to increase revenue
- Manage training planning, scheduling, reporting, and completion tracking to support reliable execution at scale
Performance Measurement & Operational Impact
- Define and track metrics such as time to proficiency, quality, rework, safety adherence, productivity, and customer outcomes
- Use data to evaluate training effectiveness and identify opportunities to improve field readiness and consistency across markets
- Link training outcomes to operational goals through strong partnership with field leadership and cross-functional teams
Qualifications
Required
- 8+ years of experience in training, learning and development, field enablement, or operational training leadership
- 3+ years of people leadership experience managing teams and developing leaders
- Bachelor’s degree in Learning and Development, Education, Business, Organizational Development, Communications, or a related field, or equivalent relevant experience
- Familiarity with LMS platforms, mobile learning, and modern enablement tools
- Proven experience designing and scaling training for large, dispersed organizations, including nationwide deployment
- Direct experience in field operations environments that include equipment installation, with the ability to translate field realities into practical training
- Strong stakeholder management, facilitation, and cross-functional partnership skills
- Data-driven mindset with experience using metrics to improve training outcomes and operational performance
Preferred
- Experience in field service, home services, technical operations, or similar installation-based environments
- Background in technical training, certification programs, or hands-on skills development
- Experience integrating training with SOPs, governance, safety, and operational excellence programs
- Familiarity with LMS platforms, mobile learning, and modern enablement tools
Success Profile
- Builds training that improves readiness, consistency, and quality across a large national field workforce
- Brings both strategic thinking and practical field credibility, especially in equipment installation environments
- Leads through influence, structure, and execution in complex cross-functional operating environments
- Scales programs effectively while maintaining strong real world relevance and measurable impact
What Success Looks Like
- Improves technician and installer readiness while reducing time to proficiency
- Increases consistency, safety, and quality and upsells across markets nationwide
- Builds strong partnerships with field leadership and becomes a trusted advisor on training strategy and workforce capability
- Delivers scalable training programs that show measurable operational and business impact
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Role Summary
The Senior Manager, Field Training is responsible for leading the strategy, design, and execution of training programs that enable a large, distributed field organization to perform at a high level across the nation. This role oversees training programs that support field operations which include equipment installation, onboarding, safety, upselling, upskilling, leadership development, and operational readiness, ensuring consistent execution, quality, and customer satisfaction across markets.
This leader partners closely with Field Operations, Program Management, Safety, SOP/Governance, Product, and Talent teams to build practical, scalable learning solutions for a geographically dispersed workforce. The ideal candidate brings deep experience leading training in operational environments and hands-on field operations experience supporting the installation of equipment, allowing them to translate real-world execution needs into effective learning programs.
Key Responsibilities
Training Strategy & Program Ownership
- Define and lead the field training strategy for a nationwide organization of approximately 4,500 employees, aligned to operational, safety, quality, and customer experience goals
- Oversee the full training lifecycle, including new hire onboarding, uptraining, upselling, certifications, leadership development, and rollout readiness
- Ensure training programs are scalable, practical, and consistent across a geographically distributed field workforce
- Translate operational changes, new initiatives, and field priorities into clear, actionable learning solutions
- Use field performance data, learning feedback, and business results to continuously improve training effectiveness
Team Leadership & Development
- Lead, coach, and develop a team of training managers, facilitators, and program resources responsible for field enablement
- Set clear goals, performance expectations, and development plans to build a high-performing training organization
- Build organizational capabilities in facilitation, instructional design, execution, and field-facing partnership
- Foster a culture of accountability, continuous improvement, and practical problem solving
Field Enablement & Stakeholder Partnership
- Partner with Field Operations leaders to identify capability gaps and prioritize training that improves technician and support group performance
- Collaborate with Program, Product, Safety, and SOP/Governance teams to ensure training reflects current tools, processes, and standards
- Act as a strategic advisor to field leadership on workforce readiness, training adoption, and operational execution
- Ensure learning solutions remain hands-on, field-relevant, and aligned to real installation and service environments
Program Design, Delivery & Governance
- Oversee the design and delivery of instructor-led, virtual, blended, and digital learning solutions for field employees and leaders
- Standardize national training programs while allowing for regional execution needs where appropriate
- Ensure alignment with SOPs, safety requirements, compliance expectations, and operational governance and sales training to increase revenue
- Manage training planning, scheduling, reporting, and completion tracking to support reliable execution at scale
Performance Measurement & Operational Impact
- Define and track metrics such as time to proficiency, quality, rework, safety adherence, productivity, and customer outcomes
- Use data to evaluate training effectiveness and identify opportunities to improve field readiness and consistency across markets
- Link training outcomes to operational goals through strong partnership with field leadership and cross-functional teams
Qualifications
Required
- 8+ years of experience in training, learning and development, field enablement, or operational training leadership
- 3+ years of people leadership experience managing teams and developing leaders
- Bachelor’s degree in Learning and Development, Education, Business, Organizational Development, Communications, or a related field, or equivalent relevant experience
- Familiarity with LMS platforms, mobile learning, and modern enablement tools
- Proven experience designing and scaling training for large, dispersed organizations, including nationwide deployment
- Direct experience in field operations environments that include equipment installation, with the ability to translate field realities into practical training
- Strong stakeholder management, facilitation, and cross-functional partnership skills
- Data-driven mindset with experience using metrics to improve training outcomes and operational performance
Preferred
- Experience in field service, home services, technical operations, or similar installation-based environments
- Background in technical training, certification programs, or hands-on skills development
- Experience integrating training with SOPs, governance, safety, and operational excellence programs
- Familiarity with LMS platforms, mobile learning, and modern enablement tools
Success Profile
- Builds training that improves readiness, consistency, and quality across a large national field workforce
- Brings both strategic thinking and practical field credibility, especially in equipment installation environments
- Leads through influence, structure, and execution in complex cross-functional operating environments
- Scales programs effectively while maintaining strong real world relevance and measurable impact
What Success Looks Like
- Improves technician and installer readiness while reducing time to proficiency
- Increases consistency, safety, and quality and upsells across markets nationwide
- Builds strong partnerships with field leadership and becomes a trusted advisor on training strategy and workforce capability
- Delivers scalable training programs that show measurable operational and business impact
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
Account Operations Manager Job Roles in Utah
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Search Account Operations Manager Jobs in UtahAccount Operations Manager Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for account operations managers in Utah?
Technology companies in Utah's Silicon Slopes corridor are among the most active sponsors for account operations manager roles. Adobe, Qualtrics, and various enterprise SaaS companies headquartered in the Salt Lake City and Lehi area have documented histories of H-1B visa sponsorship. Financial services firms and healthcare technology companies in the greater Salt Lake City metro also sponsor these roles, though frequency varies by employer and hiring cycle.
Which visa types are most common for account operations manager roles in Utah?
The H-1B is the most common visa category for account operations managers in Utah, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as business administration, operations management, or information systems. Candidates already holding L-1 visa intracompany transferee status or an O-1 visa for extraordinary ability may also find pathways, depending on their background and the employer's structure.
Which cities in Utah have the most account operations manager sponsorship jobs?
Salt Lake City and Lehi account for the majority of account operations manager sponsorship opportunities in Utah. The Silicon Slopes tech hub stretching from Lehi through Draper and South Jordan hosts a high concentration of SaaS and enterprise technology employers. Provo also has a notable presence due to its proximity to Brigham Young University and a growing startup ecosystem. Smaller markets like Ogden see occasional openings but at significantly lower volume.
How to find account operations manager visa sponsorship jobs in Utah?
Migrate Mate is built specifically for international job seekers and filters account operations manager roles in Utah by visa sponsorship willingness, saving significant research time. Because sponsorship availability is not always listed in standard job postings, using a platform that surfaces verified sponsoring employers is particularly valuable for this role category. Browse Utah-specific listings on Migrate Mate to identify active employers in Salt Lake City and the Silicon Slopes area.
Are there state-specific considerations for account operations managers seeking visa sponsorship in Utah?
Utah's Silicon Slopes ecosystem draws a disproportionate share of the state's sponsoring employers, so candidates targeting this role should focus their search on that corridor rather than the state broadly. Employers filing H-1B petitions for account operations managers must meet Department of Labor prevailing wage requirements for the Salt Lake City metropolitan area, which are determined by the specific job duties and experience level rather than job title alone. Utah's Brigham Young University and University of Utah also supply a steady pipeline of domestic candidates, meaning international applicants typically compete in a selective pool.
What is the prevailing wage for sponsored account operations manager jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.