Customer Specialist Visa Sponsorship Jobs in Utah
Customer specialist roles in Utah attract visa sponsorship from technology companies along the Wasatch Front, particularly in Salt Lake City and Provo. Major employers like Adobe, Qualtrics, and Workfront have established customer-facing teams in the region. Utah's growing tech sector and strong university pipelines from BYU and the University of Utah make it an active market for international candidates.
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Get Access To All JobsINTRODUCTION
Resource Innovations is seeking an/a Customer Service and Rebate Processing Specialist to join our growing team in Salt Lake City, Boston, Remote. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As an/a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also support Data entry into various database applications.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
DUTIES AND RESPONSIBILITIES
- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions.
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Other duties as assigned.
REQUIREMENTS
- High school diploma or equivalency.
- 6-12 months of related work experience in a call center environment.
- Fluent in English.
- Interest in sustainability and passionate about making a meaningful impact on the environment.
PREFERRED SKILLS, EDUCATION AND EXPERIENCE
- Fluent in Spanish.
- Experience with various Microsoft programs, including Word, Excel, Access.
- Strong attention to detail.
- Strong organizational and prioritization skills and ability to multi-task.
- Experience in a data entry processing and customer centric call center environment.
INTRODUCTION
Resource Innovations is seeking an/a Customer Service and Rebate Processing Specialist to join our growing team in Salt Lake City, Boston, Remote. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As an/a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also support Data entry into various database applications.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
DUTIES AND RESPONSIBILITIES
- Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
- Provide basic troubleshooting and recommend solutions.
- Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Provide customer service activities such as responding to emails and phone calls.
- Other duties as assigned.
REQUIREMENTS
- High school diploma or equivalency.
- 6-12 months of related work experience in a call center environment.
- Fluent in English.
- Interest in sustainability and passionate about making a meaningful impact on the environment.
PREFERRED SKILLS, EDUCATION AND EXPERIENCE
- Fluent in Spanish.
- Experience with various Microsoft programs, including Word, Excel, Access.
- Strong attention to detail.
- Strong organizational and prioritization skills and ability to multi-task.
- Experience in a data entry processing and customer centric call center environment.
Customer Specialist Job Roles in Utah
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Search Customer Specialist Jobs in UtahCustomer Specialist Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Utah?
Technology companies concentrated along Utah's Silicon Slopes corridor are the most consistent sponsors. Adobe, Qualtrics, Pluralsight, and Workfront have all sponsored customer-facing roles in the Salt Lake City and Provo areas. Larger enterprise software firms tend to have established immigration programs and are more likely to sponsor than smaller startups, which may lack the resources or legal infrastructure for sponsorship.
Which visa types are most common for customer specialist roles in Utah?
The H-1B visa is the most common visa for customer specialist positions where the role requires a bachelor's degree in a specific field, such as business, communications, or a technical discipline. Employers must demonstrate the position qualifies as a specialty occupation. The L-1B is another option for candidates transferring from a foreign affiliate. Australian citizens may also qualify for the E-3 visa, which has no lottery.
Which cities in Utah have the most customer specialist sponsorship jobs?
Salt Lake City and Provo account for the majority of customer specialist sponsorship activity in Utah. The Silicon Slopes corridor between these two cities is home to most of the state's established tech employers. Lehi and Draper also host significant office campuses for companies like Adobe and Vivint, both of which maintain customer success and specialist teams with international hiring histories.
How to find customer specialist visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Utah employers actively hiring customer specialists who need work authorization. Rather than sorting through thousands of general postings, you can search directly for customer specialist roles in Utah where sponsorship is confirmed or likely. This saves significant time compared to contacting employers individually to ask about their sponsorship policies.
Are there any state-specific factors that affect customer specialist sponsorship in Utah?
Utah's Department of Labor prevailing wage requirements apply to H-1B filings, meaning employers must pay the wage rate set for customer specialist roles in the specific metro area, whether Salt Lake City or Provo-Orem. Utah's university pipeline from BYU and the University of Utah also means local employers are familiar with hiring international graduates on OPT, which can be a practical first step before an employer pursues H-1B sponsorship.
What is the prevailing wage for sponsored customer specialist jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.