Engineering Director Visa Sponsorship Jobs in Utah
Utah's engineering director roles are concentrated in the Silicon Slopes corridor, spanning Salt Lake City, Provo, and Lehi, where companies like Adobe, Qualtrics, and Domo actively hire senior engineering leadership. The state's growing tech sector and proximity to top engineering programs make it a realistic target for international candidates pursuing visa sponsorship at the director level.
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Get Access To All JobsAt Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
Role Overview
Collective Health is transforming healthcare for millions who use our platform to understand, navigate, and pay for care. The Member Experience Engineering team builds every interface a member or Member Advocate interacts with: our web and mobile apps, plus the tools and AI powering our contact center.
We are hiring a Senior Director of Member Experience Engineering to lead this organization. You will own the engineering strategy and execution across three connected domains:
- Member digital experience — the member web portal and mobile apps, including care navigation, secure messaging, benefits and claims views, and the notification systems that keep members informed.
- Member Advocate tooling — the internal application suite our advocates use to serve members, plus the platforms that make advocates faster and more accurate.
- Contact center experience (our biggest opportunity) — the AI, automation, and platform work that reduces call volume, deflects and resolves inquiries earlier, and makes every advocate interaction better. This includes our Contact-Center-as-a-Service (CCaaS) platform, Agent Assist, virtual assistants, IVR automation, and conversational analytics.
The main focus of the role is using AI to lower the cost and raise the quality of member support — deflecting avoidable contacts, resolving inquiries in self-service, and giving advocates real-time, accurate answers when a human is the right channel.
- Set the strategy for member experience engineering across web, mobile, advocate tooling, and the contact center — and translate it into a roadmap tied to measurable business outcomes (cost-to-serve, contact reduction, member and advocate satisfaction).
- Lead the AI agenda for the contact center. Drive the roadmap for Agent Assist, Smart Search, virtual assistants, IVR automation, and contact-deflection features. Push for real, defensible reductions in call demand and average handle time — not demos.
- Own the call-center technology platform, including our CCaaS migration and the integrations that connect telephony, chat, and digital channels into one member journey.
- Own conversational and contact analytics — topic tagging, quality monitoring at scale, and the reporting that tells us what members are calling about and which contacts we can prevent. Ensure this data actually steers the roadmap.
- Deliver the member-facing digital experience on web and mobile, meeting client and regulatory commitments (access controls, dependent access, SSO, privacy) on committed timelines.
- Own the advocate tooling suite — the internal applications that determine how efficiently and accurately advocates serve members.
- Partner deeply with our Customer Experience, Product and Design teams to build quality products for our members and member advocates.
- Build and grow the team — hire, mentor, and develop engineering managers and senior engineers; set the bar for technical quality, security, and reliability in a HIPAA-regulated, PHI-handling environment.
- Report up and out. Communicate strategy, trade-offs, and results to executive leadership and represent engineering in cross-functional and client-facing forums.
To be successful in this role, you'll need:
- 15+ years in software engineering with 5+ years leading engineering teams, including managing managers.
- Proven ownership of large-scale, member- or customer-facing web and mobile products.
- Contact center / customer support technology experience — hands-on familiarity with CCaaS platforms, telephony/IVR, agent-assist tooling, and support-operations metrics (contact volume, deflection rate, average handle time, first-contact resolution, cost-to-serve, quality/CSAT).
- Applied AI/ML fluency, especially using LLMs / GenAI to reduce support demand: knowledge of Retrieval-Augmented Generation (RAG), intent detection, conversational analytics, and automated quality monitoring. You know how to evaluate accuracy, manage hallucination risk, and measure whether an AI investment actually moved the metric.
- Strong track record turning operational metrics into an engineering roadmap and defending trade-offs to executives.
- Excellent cross-functional leadership across product, operations, design, data/insights, and external vendors.
- Comfort operating in a regulated, data-sensitive domain (healthcare/HIPAA a strong plus) where security and privacy are non-negotiable.
Nice to have:
- Healthcare, health-benefits, insurance, or other regulated-industry experience.
- Experience running a vendor selection and migration for a major contact-center or AI platform.
- Background scaling both customer-facing product engineering and internal operational tooling in the same org.
Pay Transparency Statement
This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 1,000,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
Why Join Us?
- Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.
At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
Role Overview
Collective Health is transforming healthcare for millions who use our platform to understand, navigate, and pay for care. The Member Experience Engineering team builds every interface a member or Member Advocate interacts with: our web and mobile apps, plus the tools and AI powering our contact center.
We are hiring a Senior Director of Member Experience Engineering to lead this organization. You will own the engineering strategy and execution across three connected domains:
- Member digital experience — the member web portal and mobile apps, including care navigation, secure messaging, benefits and claims views, and the notification systems that keep members informed.
- Member Advocate tooling — the internal application suite our advocates use to serve members, plus the platforms that make advocates faster and more accurate.
- Contact center experience (our biggest opportunity) — the AI, automation, and platform work that reduces call volume, deflects and resolves inquiries earlier, and makes every advocate interaction better. This includes our Contact-Center-as-a-Service (CCaaS) platform, Agent Assist, virtual assistants, IVR automation, and conversational analytics.
The main focus of the role is using AI to lower the cost and raise the quality of member support — deflecting avoidable contacts, resolving inquiries in self-service, and giving advocates real-time, accurate answers when a human is the right channel.
- Set the strategy for member experience engineering across web, mobile, advocate tooling, and the contact center — and translate it into a roadmap tied to measurable business outcomes (cost-to-serve, contact reduction, member and advocate satisfaction).
- Lead the AI agenda for the contact center. Drive the roadmap for Agent Assist, Smart Search, virtual assistants, IVR automation, and contact-deflection features. Push for real, defensible reductions in call demand and average handle time — not demos.
- Own the call-center technology platform, including our CCaaS migration and the integrations that connect telephony, chat, and digital channels into one member journey.
- Own conversational and contact analytics — topic tagging, quality monitoring at scale, and the reporting that tells us what members are calling about and which contacts we can prevent. Ensure this data actually steers the roadmap.
- Deliver the member-facing digital experience on web and mobile, meeting client and regulatory commitments (access controls, dependent access, SSO, privacy) on committed timelines.
- Own the advocate tooling suite — the internal applications that determine how efficiently and accurately advocates serve members.
- Partner deeply with our Customer Experience, Product and Design teams to build quality products for our members and member advocates.
- Build and grow the team — hire, mentor, and develop engineering managers and senior engineers; set the bar for technical quality, security, and reliability in a HIPAA-regulated, PHI-handling environment.
- Report up and out. Communicate strategy, trade-offs, and results to executive leadership and represent engineering in cross-functional and client-facing forums.
To be successful in this role, you'll need:
- 15+ years in software engineering with 5+ years leading engineering teams, including managing managers.
- Proven ownership of large-scale, member- or customer-facing web and mobile products.
- Contact center / customer support technology experience — hands-on familiarity with CCaaS platforms, telephony/IVR, agent-assist tooling, and support-operations metrics (contact volume, deflection rate, average handle time, first-contact resolution, cost-to-serve, quality/CSAT).
- Applied AI/ML fluency, especially using LLMs / GenAI to reduce support demand: knowledge of Retrieval-Augmented Generation (RAG), intent detection, conversational analytics, and automated quality monitoring. You know how to evaluate accuracy, manage hallucination risk, and measure whether an AI investment actually moved the metric.
- Strong track record turning operational metrics into an engineering roadmap and defending trade-offs to executives.
- Excellent cross-functional leadership across product, operations, design, data/insights, and external vendors.
- Comfort operating in a regulated, data-sensitive domain (healthcare/HIPAA a strong plus) where security and privacy are non-negotiable.
Nice to have:
- Healthcare, health-benefits, insurance, or other regulated-industry experience.
- Experience running a vendor selection and migration for a major contact-center or AI platform.
- Background scaling both customer-facing product engineering and internal operational tooling in the same org.
Pay Transparency Statement
This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 1,000,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
Why Join Us?
- Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.
Engineering Director Job Roles in Utah
See all 63+ Engineering Director Jobs in Utah
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Search Engineering Director Jobs in UtahEngineering Director Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for engineering directors in Utah?
Several established tech employers in Utah's Silicon Slopes corridor have sponsored engineering director roles through H-1B visa and other work visa categories. Adobe's Lehi campus, Qualtrics, Domo, and eBay's Salt Lake City operations have filed labor condition applications for senior engineering positions. Larger enterprise technology firms tend to have dedicated immigration support teams, which makes the sponsorship process more straightforward for director-level candidates.
Which visa types are most common for engineering director roles in Utah?
The H-1B visa is the most common pathway for engineering directors in Utah, as the role consistently meets the specialty occupation standard given its requirement for advanced technical and leadership expertise. Candidates with exceptional achievements may qualify for the O-1A visa, which has no annual lottery. Senior leaders transferring from a foreign affiliate of a Utah employer may also be eligible for the L-1A intracompany transferee visa.
Which cities in Utah have the most engineering director sponsorship jobs?
Salt Lake City, Lehi, and Provo account for the majority of engineering director sponsorship activity in Utah. Lehi sits at the heart of Silicon Slopes and hosts regional headquarters for several major tech companies. Salt Lake City offers a broader mix of enterprise, finance technology, and healthcare technology employers. Provo benefits from its proximity to Brigham Young University and the University of Utah, both of which feed talent pipelines into the surrounding tech ecosystem.
How to find engineering director visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship availability, which removes the manual work of identifying which Utah employers are willing to sponsor. For engineering director roles, filtering by the Silicon Slopes metro area and senior leadership level will surface the most relevant opportunities. Migrate Mate also provides context on sponsorship history by employer, which is particularly useful when evaluating director-level positions where immigration support infrastructure matters.
What should engineering director candidates know about Utah's tech market and prevailing wage requirements?
Engineering director roles in Utah fall into higher Department of Labor wage tiers, and employers sponsoring H-1B visas must certify that the offered compensation meets prevailing wage standards for the Salt Lake City or Provo metro areas. Utah's cost of living relative to other major tech hubs can influence how employers structure total compensation for sponsored roles. Candidates from university-adjacent areas like Provo may also find that local employers are familiar with international hiring given strong graduate pipelines from the University of Utah and BYU.
What is the prevailing wage for sponsored engineering director jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.