Service Team Member Visa Sponsorship Jobs in Washington
Washington's service team member roles span Seattle's dense hospitality corridor, Bellevue's corporate campuses, and resort destinations like Leavenworth and Snoqualmie Pass. Major employers including Amazon, Marriott, and Hyatt have hired internationally for service positions. Visa sponsorship availability varies by employer size and role classification, so researching specific companies matters.
Find Service Team Member JobsOverview
Showing 5 of 115+ Service Team Member Jobs in Washington with Visa Sponsorship
See all 115+ Service Team Member Jobs in Washington with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member Jobs in Washington with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Alaska Marine Lines is the leading marine transportation company providing barge service to and from Alaska and Hawaii. We offer a stable and set work schedule that gives you a life outside of work. Having not had a single layoff in 40+ years, we offer you job stability in a career that can take you to retirement. Competitive pay and great benefits with a solid company that cares about its employees makes AML the place for you.
Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department. The Customer Service Representative will support customers with shipping needs through a multitude of avenues. The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety. If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply. This is a Safety-Sensitive position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Answering a variety of customer questions by phone, email, or in person regarding services, tools, and resources.
- Provide quotes to provide the customer with estimated costs for shipping their item(s).
- Provide bookings to customers to receive their item(s) for shipping.
- Researching customer inquiries which may require communicating with other departments or operating companies.
- Occasionally physically verify cargo information or obtain cargo measurements.
- Occasionally collect and scan bills of ladings.
- Occasionally assist with receiving/processing bills of lading from drivers or customers delivering freight.
- Ability to work with several programs and screens at a time.
- Occasionally assist with billing charges on customer invoices.
- Collect payment over the phone.
BENEFITS YOU CAN LOOK FORWARD TO
- Health Insurance - medical, dental, and vision with low employee contributions
- Health Insurance for your family – we also contribute to medical, dental and vision for your family
- Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
- Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
- 401(k) with company match + additional annual retirement contribution
- Health and Wellness Program - FitOn
- Tuition Reimbursement
- Employee Assistance Program
- Life Insurance and AD&D – we pay for at no cost to you
- Long term disability – we pay for at no cost to you
- Opportunities for internal promotions/career advancement
- Family friendly work hours (closed on weekends and paid holidays)
- Discretionary Bonus Program
- Competitive wages with annual performance and wage reviews
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION AND/OR EXPERIENCE
High school education or GED is required. Minimum of 2 years’ experience in customer service is required.
OTHER SKILLS AND ABILITIES
- Ability to meet a flexible work schedule based on the needs of the company.
- Ability and willingness to work overtime as required.
- Ability to plan, organize and prioritize work to meet schedules/deadlines.
- Regular attendance and timeliness are essential functions of this position. Daily physical presence is required.
- Ability to work alone and as part of a team with minimal supervision.
- Must be flexible and adaptive to constant changes and be able to work in a fast-paced environment.
- PC skills required: Microsoft Office proficiency. Ability to learn in-house software.
- Ability to work with several computer programs on multiple screens at a time.
- Keyboard and ten-key by touch.
Compensation depends on skills and experience.
All offers of employment are contingent upon the completion of a satisfactory physical, background check, and pre-employment drug screen. Random drug testing is a requirement for all AML employees.
Alaska Marine Lines is an equal opportunity employer. AML does not discriminate based upon race, color, religion, sex, sexual orientation, marital status, honorably discharged veteran or military status, citizenship or immigration status, age, national origin, the presence of any physical, mental, or sensory disability, gender identity, genetic information, status as a victim of domestic violence, sexual assault, or stalking, political ideology, or any other status protected by federal, state, or local law.
Veterans and Minorities are encouraged to apply. VEVRAA Federal Contractor. Priority referrals for protected veterans.
INTRODUCTION
Alaska Marine Lines is the leading marine transportation company providing barge service to and from Alaska and Hawaii. We offer a stable and set work schedule that gives you a life outside of work. Having not had a single layoff in 40+ years, we offer you job stability in a career that can take you to retirement. Competitive pay and great benefits with a solid company that cares about its employees makes AML the place for you.
Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department. The Customer Service Representative will support customers with shipping needs through a multitude of avenues. The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety. If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply. This is a Safety-Sensitive position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Answering a variety of customer questions by phone, email, or in person regarding services, tools, and resources.
- Provide quotes to provide the customer with estimated costs for shipping their item(s).
- Provide bookings to customers to receive their item(s) for shipping.
- Researching customer inquiries which may require communicating with other departments or operating companies.
- Occasionally physically verify cargo information or obtain cargo measurements.
- Occasionally collect and scan bills of ladings.
- Occasionally assist with receiving/processing bills of lading from drivers or customers delivering freight.
- Ability to work with several programs and screens at a time.
- Occasionally assist with billing charges on customer invoices.
- Collect payment over the phone.
BENEFITS YOU CAN LOOK FORWARD TO
- Health Insurance - medical, dental, and vision with low employee contributions
- Health Insurance for your family – we also contribute to medical, dental and vision for your family
- Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
- Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
- 401(k) with company match + additional annual retirement contribution
- Health and Wellness Program - FitOn
- Tuition Reimbursement
- Employee Assistance Program
- Life Insurance and AD&D – we pay for at no cost to you
- Long term disability – we pay for at no cost to you
- Opportunities for internal promotions/career advancement
- Family friendly work hours (closed on weekends and paid holidays)
- Discretionary Bonus Program
- Competitive wages with annual performance and wage reviews
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION AND/OR EXPERIENCE
High school education or GED is required. Minimum of 2 years’ experience in customer service is required.
OTHER SKILLS AND ABILITIES
- Ability to meet a flexible work schedule based on the needs of the company.
- Ability and willingness to work overtime as required.
- Ability to plan, organize and prioritize work to meet schedules/deadlines.
- Regular attendance and timeliness are essential functions of this position. Daily physical presence is required.
- Ability to work alone and as part of a team with minimal supervision.
- Must be flexible and adaptive to constant changes and be able to work in a fast-paced environment.
- PC skills required: Microsoft Office proficiency. Ability to learn in-house software.
- Ability to work with several computer programs on multiple screens at a time.
- Keyboard and ten-key by touch.
Compensation depends on skills and experience.
All offers of employment are contingent upon the completion of a satisfactory physical, background check, and pre-employment drug screen. Random drug testing is a requirement for all AML employees.
Alaska Marine Lines is an equal opportunity employer. AML does not discriminate based upon race, color, religion, sex, sexual orientation, marital status, honorably discharged veteran or military status, citizenship or immigration status, age, national origin, the presence of any physical, mental, or sensory disability, gender identity, genetic information, status as a victim of domestic violence, sexual assault, or stalking, political ideology, or any other status protected by federal, state, or local law.
Veterans and Minorities are encouraged to apply. VEVRAA Federal Contractor. Priority referrals for protected veterans.
Service Team Member Job Roles in Washington
See all 115+ Service Team Member Jobs in Washington
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Service Team Member Jobs in WashingtonService Team Member Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for service team members in Washington?
Larger hospitality groups, hotel chains, and corporate dining operations in Washington are the most active sponsors for service team member roles. Companies like Marriott, Hyatt, and Aramark have sponsorship track records in the Pacific Northwest. Amazon and other major corporate campuses also employ service teams through facilities and hospitality contractors. Smaller independent restaurants and cafes rarely sponsor visas due to the administrative burden and cost involved.
Which visa types are most common for service team member roles in Washington?
H-2B visas are the most common pathway for seasonal service roles in Washington, particularly at resort and hospitality venues. H-1B visa sponsorship is rare for frontline service positions because most do not meet the specialty occupation requirement of a job-specific bachelor's degree. Some multinational hospitality companies use L-1 visa transfers for supervisory service roles. J-1 visa exchange visitor programs also place international workers in Washington hospitality settings through authorized sponsors.
Which cities in Washington have the most service team member sponsorship jobs?
Seattle concentrates the largest share of service team member sponsorship opportunities in Washington, driven by its hotel density, convention center, and corporate campus dining operations in South Lake Union and downtown. Bellevue and Redmond see demand tied to tech-sector corporate campuses. Seasonal resort areas including Leavenworth, Chelan, and Mount Rainier gateway communities generate H-2B-driven openings during peak visitor seasons in summer and winter.
How to find service team member visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Washington employers actively willing to sponsor service team members rather than sifting through listings that don't address immigration. You can filter by location and role type to focus on Seattle, Bellevue, or other Washington cities. Because sponsorship for service roles is less common than in technical fields, using a targeted platform like Migrate Mate saves significant time in your search.
Are there state-specific considerations for service team member visa sponsorship in Washington?
Washington follows federal prevailing wage requirements for H-2B and H-1B petitions, and the state's relatively high minimum wage means employers must ensure offered wages meet both state and federal thresholds. Washington's strong hospitality union presence in Seattle can influence how service roles are classified and staffed, which affects sponsorship structures. The state's proximity to Canada also means some employers explore TN visa options for eligible Canadian nationals in qualifying service-adjacent roles.
What is the prevailing wage for sponsored service team member jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.