INTRODUCTION

The Sales and Operations Planning Manager (S&OP) is a member of the Americas Supply Chain Organization and reports to the Regional Supply Chain Manager for Durable Goods and/or Regional Supply Chain Director. Directly and/or indirectly leads a team of planner(s) and buyer(s) executing F&P rituals for operations. S&OP Manager manages a Supply Chain team and is responsible for optimized sales and operations planning, as well as adherence and execution of the customer service offer and segmentation strategy for the Durable Goods business unit. This role supports 4-6 manufacturing locations across North America.

Responsibilities:

Lead Supply Chain Operations for Bostik (Durable Goods) plants, tolling operations, and import of product, including: (40%)

• Lead the S&OP process and arbitrate shipments based on customer segmentation, service offer and working capital targets
• Measure and coordinate to resolve Plant and PFG Schedule Adherence issues
• Develop business cases for changes in supply chain operations; including, but not limited to: debottlenecking, staffing, equipment purchases/releases, lease arrangements, changes in distribution network, etc.
• Coordinate with global supply chain counterparts for optimized planning and execution activities
• Proactively manage the inventory component of working capital to meet or exceed financial targets of the division
• Serve as the business coordinator for domestic and international shipments
• Implement logistic savings and cost avoidance initiatives in conjunction with corporate logistics
• Manage the tolling operations as required by the Sales and Operations planning process and strategy coordinating assets and supply of material components
• Serve as Depot Coordinator for specific BU managed warehouses, in compliance with the Logistics Directive D-HS11, managing insurance requirement documents and periodic HES site review and approvals
• Responsible for master data integrity: creation/change/obsoleting requests
• Ensure SAP material, location, contracts, service purchases are set up and transactions are consistent with Supply Chain and Accounting requirements

Lead the Sales and Operations Planning, Execution process by managing the following activities: (30%)

• Create Master Supply Plan (12-18 month rolling) by plant & workcenter in support of monthly SIOP to achieve DSI, NPS and OTIF targets
• Lead S&OP process and meeting and resolve mismatches and gain consensus among all stakeholders
• Implement and manage swaps and trading opportunities, as applicable
• Manage the demand forecast (vs business plan, revised forecast plan and actual sales) relative to our inventory and production capabilities and adjust accordingly to support the BU financial forecast
• Convert regional sales forecasts to a supply plan to maximize customer service and optimize production, distribution, and working capital expenses
• Develop production volume plan and track the overall execution of the plan
• Collaborate with manufacturing sites on S&OP reviews to ensure timely supply of product and track actual vs. plan
• Resolve supply/demand mismatches and employ optimal alternatives
• Oversee finite plant scheduling activities
• Partner with manufacturing and tolling sites to improve production scheduling and raw material procurement
• Proactively manage working capital targets including blocked & aged inventory
• Maintain inventory accuracy by ensuring that inventory reconciliation is done in accordance to corporate guidelines
• Follow the logistics strategy and execution for domestic and export transportation, inter-plant transfers and fleet management guidelines
• Develop and track appropriate metrics to drive results and continuous improvement
• Champion changes to the business or forecast strategy as appropriate
• Champion opportunities to improve supply capabilities as appropriate

Lead Supply Chain initiatives to support business and process improvement, including digitalization: (20%)

• Execute the BU Service Offer: Monitor adherence, performance and financial impacts via supply chain KPIs and Cash Dashboards
• Serve as the gate-keeper for incorporating new product SKUs into the S&OP process, including material master maintenance
• Participate in the scale-up and commercialization of new products
• Contribute to the implementation of processes and tools for improved inter-region activities as designated by the Supply Chain Directors
• Execute the BU Service Offer. Monitor adherence, performance, and financial impacts
• Manage the implementation and continuous improvement of digital initiatives, reporting, and process/performance improvement
• Manage the adaptation of tools by the broader organization
• Develop procedures and work instructions in support of Global Process Standards, ISO requirements and standard daily work
• Provide SAP expertise to support new initiatives & implementations, as well as existing processes
• Analyze Inventory Reports, develop and facilitate action plans to assure supply plans deliver resulting OTIF, Target DSI and NPS targets

Talent Management and Development of team (10%)

• Attract, develop and retain talent in alignment with the organizational strategy and needs of the business
• Develop talent via cross-training, assignments, formal education, and mobility
• Support teamwork via group initiatives, management meetings, communications and cross functional assignments
• Manage direct and indirect reports

Context and Environment:

This position is based in either Rador, PA or Wauwatosa, WI. Up to 30% travel is expected. This position is a focal point for the business and manufacturing, and works as a liaison between Global Supply Chain, Business Managers, Customer Service, Manufacturing, Logistics, Purchasing, Finance, Marketing, Regulatory, Third Party terminals, warehouses, suppliers, competitors and carriers, etc. to optimize all aspects of the regional supply chain.

• Heavy use of computer software, both PC based and enterprise system, combined with frequent interpersonal communication
• Regular interactions - remotely and in person - with operations contacts
• Supports the site HES policy and complies with all regulatory and internal requirements
• Participates in HES activities provided by site management and Arkema Inc. (e.g., Behavioral Base Safety, SafeStart, etc.)
• Supports and promotes the reporting of all health, safety, environmental, near-miss, accident or injury incidents

Qualifications

• Bachelor’s Degree in Supply Chain/Logistics, Business, or Technical field, MBA or advanced degree is a plus
• 6-8 years of relevant hands-on supply chain planning and operational experience in a multi-site global manufacturing organization
• Chemical processing value chain including batch manufacturing capability highly desirable
• Knowledge and work experience of standard ERP system and data warehouse is a must. SAP experience is highly preferred
• Proven knowledge and application of advanced SC planning, inventory management, and project management methodologies
• Experience in Transportation Management Systems preferred
• Proficiency with Microsoft Office Suite (advanced Excel skills) required
• Experience in SC Optimization Systems (i.e. Picaso) and system integrations
• Proficient in Power BI Dashboards
• APICS Certification is a plus
• Excellent skills required in SAP including MM/PP, SD and F&P
• Project Management experience required
• 2 years of Supervisory experience preferred (may be responsible for managing 1 or 2 direct reports)
• Understanding/management of working capital preferred

Competencies:

• Customer Focus and Results Oriented
• Strong interpersonal, organizational and communication skills
• Strong attention to detail and accuracy
• Ability to create a climate of trust and respect
• Proven ability to perform detailed supply chain modeling
• Ability to analyze data and provide forecast projection
• Ability to initiate and implement process improvement
• Demonstrated performance in building and growing relationships
• Strong problem solving and collaboration skills
• Ability to communicate appropriately, depending on context and nature of the audience

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