Technical Solutions Architect Visa Sponsorship Jobs in Wisconsin
Wisconsin's technical solutions architect roles are concentrated in Milwaukee, Madison, and Waukesha, where companies like Fiserv, Northwestern Mutual, and Kohler drive significant technology hiring. Financial services, manufacturing technology, and healthcare IT are the dominant sectors actively recruiting for this role, with several major employers holding established H-1B visa sponsorship histories.
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Get Access To All JobsINTRODUCTION
As a Solutions Architect, your main responsibility will be to act as the key technical expert during the pre-sales process. You will work closely with the Contact Center Platform Architecture team and potential customers to design and scope customized solutions that meet their unique business needs, ultimately securing new professional services engagements.
Responsibilities
- Lead Pre-Sales Technical Scoping. Provide expert technical support to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products and services.
- Create detailed professional services estimates and proposals for the development and implementation of new customer solutions.
- Articulate complex technical concepts clearly to diverse audiences, from technical teams to executive-level decision-makers, to build confidence in our proposed solution.
- Maintain deep technical expertise across Zendesk for Contact Center product suite, leading technical discussions and providing expert recommendations.
- Partner closely with the Professional Services team to ensure a seamless transition from the sales cycle to project delivery, setting the implementation team up for success.
QUALIFICATIONS
- 3+ years of customer-facing experience, preferably technical support or consulting role.
- 3+ years hands-on experience building, migrating and deploying complex cloud-based solutions.
- Experiencing implementing and supporting AWS environments - Amazon Connect is a MUST have
- Proven ability to translate customer business objectives into a comprehensive technical solution and detailed project estimate.
- Exceptional communication and presentation skills, with a focus on articulating value and building trust with prospective customers.
COMPENSATION
- The US annualized OTE (On Target Earnings) range for this position is $165,000.00-$247,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
INTRODUCTION
As a Solutions Architect, your main responsibility will be to act as the key technical expert during the pre-sales process. You will work closely with the Contact Center Platform Architecture team and potential customers to design and scope customized solutions that meet their unique business needs, ultimately securing new professional services engagements.
Responsibilities
- Lead Pre-Sales Technical Scoping. Provide expert technical support to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products and services.
- Create detailed professional services estimates and proposals for the development and implementation of new customer solutions.
- Articulate complex technical concepts clearly to diverse audiences, from technical teams to executive-level decision-makers, to build confidence in our proposed solution.
- Maintain deep technical expertise across Zendesk for Contact Center product suite, leading technical discussions and providing expert recommendations.
- Partner closely with the Professional Services team to ensure a seamless transition from the sales cycle to project delivery, setting the implementation team up for success.
QUALIFICATIONS
- 3+ years of customer-facing experience, preferably technical support or consulting role.
- 3+ years hands-on experience building, migrating and deploying complex cloud-based solutions.
- Experiencing implementing and supporting AWS environments - Amazon Connect is a MUST have
- Proven ability to translate customer business objectives into a comprehensive technical solution and detailed project estimate.
- Exceptional communication and presentation skills, with a focus on articulating value and building trust with prospective customers.
COMPENSATION
- The US annualized OTE (On Target Earnings) range for this position is $165,000.00-$247,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
Technical Solutions Architect Job Roles in Wisconsin
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Search Technical Solutions Architect Jobs in WisconsinTechnical Solutions Architect Jobs in Wisconsin: Frequently Asked Questions
Which companies in Wisconsin sponsor visas for technical solutions architects?
Fiserv in Milwaukee and Brookfield is one of the most active H-1B sponsors in Wisconsin for technology roles, including solutions architects. Northwestern Mutual, Epic Systems in Verona, Johnson Controls, and Kohler also have documented sponsorship histories for senior technical roles. Mid-sized financial technology and healthcare IT firms in the Milwaukee and Madison metro areas round out the employer pool.
Which visa types are most common for technical solutions architect roles in Wisconsin?
The H-1B is the most common visa for technical solutions architects in Wisconsin, as the role typically requires a bachelor's degree or higher in computer science, information systems, or a related field, meeting the specialty occupation standard. Candidates with a relevant master's degree may also be considered for EB-2 green card sponsorship by larger employers. L-1A and L-1B transfers are another pathway for candidates relocating from multinational companies with Wisconsin offices.
Which cities in Wisconsin have the most technical solutions architect sponsorship jobs?
Milwaukee and its suburbs, particularly Brookfield and Waukesha, account for the largest share of technical solutions architect openings in Wisconsin, driven by the financial services and insurance sectors. Madison is the second-strongest market, anchored by Epic Systems and a growing technology services ecosystem. Green Bay has a smaller but active market, primarily in manufacturing and supply chain technology.
How to find technical solutions architect visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse technical solutions architect roles in Wisconsin without sorting through positions that won't support international candidates. The platform surfaces openings from employers like Fiserv, Epic Systems, and Northwestern Mutual that have active sponsorship histories, saving significant research time for candidates on H-1B, OPT, or other work authorization.
Are there any Wisconsin-specific factors that affect technical solutions architect sponsorship?
Wisconsin's prevailing wage requirements for H-1B roles are set based on the specific metro area, so Milwaukee and Madison rates differ from smaller markets like Green Bay or Racine. The University of Wisconsin system produces a steady pipeline of international graduate students in computer science and engineering, many of whom pursue OPT and then H-1B sponsorship with Wisconsin employers. Candidates should note that smaller regional firms outside the major metros are less likely to have prior sponsorship experience.
What is the prevailing wage for sponsored technical solutions architect jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.