Application Support Specialist Jobs in USA with Visa Sponsorship
Application Support Specialists are regularly sponsored for H-1B visa and TN visas, particularly in enterprise software, healthcare IT, and financial services. Employers value domain knowledge and technical troubleshooting skills, roles that typically qualify as specialty occupations requiring a bachelor's degree in computer science, information systems, or a related field. For detailed occupation requirements, see the O*NET profile.
Find Application Support Specialist JobsOverview
Showing 5 of 143+ Application Support Specialist jobs
See all 143+ Application Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Specialist roles.
Get Access To All JobsINTRODUCTION
The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for an Application Support Technician working in the Application Support group to support the ongoing production maintenance of the PeopleSoft based HR and Benefits system - NYCAPS (New York City Automated Personnel System), as well as CityTime, and the payroll and pension payroll systems.
ROLE AND RESPONSIBILITIES
Responsibilities include:
- Troubleshooting file transmission problems with various file transfer partners
- Setting up new business partners in the Sterling Integrator file repository system
- Ensuring that the operational support and production control functions are efficient, correct, and conform to agency operational standards
- Monitoring software products for operational alerts
- Providing rapid response to problems
- Coordinating effectively with production control and operational counterparts
- Ensuring the highest level of application availability to the end users
- Documenting operational problems following standards and procedures
- Writing UNIX scripts and using BPML (Business Process Modeling Language) to support the transfer of files between internal systems and end-user systems
- Working with vendor supplied operational and production control staff, setting up and scheduling jobs and scripts, quality controlling the inputs and outputs, and reviewing written operational procedures
- Assisting testers as needed and resolving operational problems during development and testing, as well as production
BASIC QUALIFICATIONS
- Experience with UNIX, including writing scripts; shell scripting (KSH)
- Experience with Sterling Integrator
- Programming experience in a mainframe or UNIX business application
- Experience with PGP encryption
- Experience with the file transfer protocols SFTP and FTPS
- Experience with BPML (Business Process Modeling Language), preferably within Sterling Integrator (also known as IBM Sterling B2B Integrator)
- Excellent communications skills (oral and written), interpersonal, and organizational skills
PREFERRED QUALIFICATIONS
- Experience with job submission and scheduling procedures and monitoring tools
- Experience with PeopleSoft, including People Tools Process Scheduler
- Experience with Rational Suite, including Clear Quest
- Experience with CONNECT: Direct
- Experience working with PeopleSoft Implementations in a government environment
- Knowledge of MVS/JCL, TSO/ISPF
- Experience with Java programming and builds
LOCATION
Work Location: 5 Manhattan West, NY, NY
Position is located in NYC near Madison Square Garden and Hudson Yards
MINIMUM QUALIFICATIONS
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations
- A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations
- Education and/or experience which is equivalent to "1" or "2" above
ADDITIONAL INFORMATION
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: New York City Residency is not required for this position.
The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pension plan, Deferred Compensation Plan (with 457, 401K and Roth IRA options), pre-tax Commuter Benefit program, pre-tax Flexible Spending Accounts programs and more. Additional benefits such as prescription drug coverage, dental benefits, vision care benefits and more are also available through District Council 37 – Local 2627, the union that represents employees in this title.
Salary Range: $75,000.00 – $108,000.00
INTRODUCTION
The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for an Application Support Technician working in the Application Support group to support the ongoing production maintenance of the PeopleSoft based HR and Benefits system - NYCAPS (New York City Automated Personnel System), as well as CityTime, and the payroll and pension payroll systems.
ROLE AND RESPONSIBILITIES
Responsibilities include:
- Troubleshooting file transmission problems with various file transfer partners
- Setting up new business partners in the Sterling Integrator file repository system
- Ensuring that the operational support and production control functions are efficient, correct, and conform to agency operational standards
- Monitoring software products for operational alerts
- Providing rapid response to problems
- Coordinating effectively with production control and operational counterparts
- Ensuring the highest level of application availability to the end users
- Documenting operational problems following standards and procedures
- Writing UNIX scripts and using BPML (Business Process Modeling Language) to support the transfer of files between internal systems and end-user systems
- Working with vendor supplied operational and production control staff, setting up and scheduling jobs and scripts, quality controlling the inputs and outputs, and reviewing written operational procedures
- Assisting testers as needed and resolving operational problems during development and testing, as well as production
BASIC QUALIFICATIONS
- Experience with UNIX, including writing scripts; shell scripting (KSH)
- Experience with Sterling Integrator
- Programming experience in a mainframe or UNIX business application
- Experience with PGP encryption
- Experience with the file transfer protocols SFTP and FTPS
- Experience with BPML (Business Process Modeling Language), preferably within Sterling Integrator (also known as IBM Sterling B2B Integrator)
- Excellent communications skills (oral and written), interpersonal, and organizational skills
PREFERRED QUALIFICATIONS
- Experience with job submission and scheduling procedures and monitoring tools
- Experience with PeopleSoft, including People Tools Process Scheduler
- Experience with Rational Suite, including Clear Quest
- Experience with CONNECT: Direct
- Experience working with PeopleSoft Implementations in a government environment
- Knowledge of MVS/JCL, TSO/ISPF
- Experience with Java programming and builds
LOCATION
Work Location: 5 Manhattan West, NY, NY
Position is located in NYC near Madison Square Garden and Hudson Yards
MINIMUM QUALIFICATIONS
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations
- A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations
- Education and/or experience which is equivalent to "1" or "2" above
ADDITIONAL INFORMATION
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: New York City Residency is not required for this position.
The City of New York offers a comprehensive set of benefits and programs to employees, including health insurance, pension plan, Deferred Compensation Plan (with 457, 401K and Roth IRA options), pre-tax Commuter Benefit program, pre-tax Flexible Spending Accounts programs and more. Additional benefits such as prescription drug coverage, dental benefits, vision care benefits and more are also available through District Council 37 – Local 2627, the union that represents employees in this title.
Salary Range: $75,000.00 – $108,000.00
See all 143+ Application Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Specialist roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Application Support Specialist
Target industries with high sponsorship rates
Enterprise software companies, hospital systems, and financial services firms sponsor Application Support Specialists most frequently. These employers have established immigration programs and are accustomed to filing H-1B and TN petitions for technical support roles.
Clarify the specialty occupation connection
USCIS scrutinizes support roles closely. Emphasize that your position requires applying theoretical computer science or IT knowledge, not just following scripts. Job descriptions mentioning system architecture, API integration, or database troubleshooting strengthen the specialty occupation case considerably.
A degree in a related technical field is essential
Computer science, information systems, software engineering, or management information systems are the strongest degree backgrounds. A business or communications degree alone will likely face a Request for Evidence, pairing it with relevant certifications helps but may not be sufficient.
Distinguish your role from general help desk positions
General IT support roles without a degree requirement often fail the specialty occupation test. Make sure your job title and description reflect application-specific expertise, ERP systems, clinical platforms, or enterprise software, rather than broad end-user technical support.
TN visa is an option for Canadian and Mexican applicants
Canadian and Mexican nationals can qualify under the TN visa's Computer Systems Analyst category, which covers application support work involving analysis, design, and implementation. TN approval at the port of entry is faster than H-1B processing and avoids the lottery entirely.
Premium processing is worth requesting for this role
Because USCIS sometimes issues Requests for Evidence on support-adjacent roles, asking your employer to file with premium processing gives you a faster decision window and more time to respond if additional documentation is needed before your start date.
Frequently Asked Questions
Does an Application Support Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the role is defined. USCIS requires that a bachelor's degree in a specific field be a normal minimum for the position. Application Support Specialists working on enterprise software, ERP systems, or clinical platforms typically qualify, especially when the job description emphasizes system analysis, configuration, and technical problem-solving rather than general troubleshooting. Roles framed as general help desk support face higher denial risk.
What degree do I need for an employer to sponsor me as an Application Support Specialist?
A bachelor's degree in computer science, information systems, management information systems, or software engineering is the strongest foundation. Some employers successfully sponsor candidates with degrees in related fields like computer engineering or data science. A non-technical degree creates risk, USCIS may issue an RFE arguing the degree doesn't align with the role, even if you have years of relevant experience.
How do I find employers actively sponsoring Application Support Specialists?
Migrate Mate is the most direct way to find Application Support Specialist roles from employers already open to visa sponsorship. Beyond that, look for employers who file Labor Condition Applications for similar job titles, companies with existing H-1B visa programs in enterprise software, healthcare IT, and financial services sponsor these roles most consistently.
Can I get TN visa sponsorship as an Application Support Specialist if I'm Canadian or Mexican?
Yes, under the Computer Systems Analyst TN category, which covers roles involving the analysis, design, and implementation of computer-based systems, work that directly overlaps with application support. You'll need a job offer letter confirming the duties and a relevant bachelor's degree. TN status can be obtained at the port of entry without waiting for USCIS adjudication, making it faster than the H-1B process.
What are the most common reasons H-1B petitions get denied for Application Support Specialist roles?
The most frequent issue is failing the specialty occupation test, particularly when the job description includes tasks that don't clearly require a specific bachelor's degree. USCIS may also issue an RFE if the DOL's Occupational Outlook Handbook entry for a similar title doesn't list a degree as a standard requirement. Working with an immigration attorney to craft a detailed job description and support letter significantly reduces denial risk for this role.
What is the prevailing wage requirement for sponsored Application Support Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.