Chief Client Officer Jobs in USA with Visa Sponsorship
Chief Client Officer roles qualify as specialty occupations under H-1B visa, requiring a bachelor's degree in business, marketing, or a related field. Employers in financial services, SaaS, and consulting sponsor this title regularly, and the seniority of the role often strengthens both the LCA prevailing-wage tier and your green card case.
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Get Access To All JobsINTRODUCTION
MANAGER CLIENT OPERATIONS
WHAT IS THE OPPORTUNITY?
Directs and manages the client and operational services of a Commercial, Specialty or Corporate Banking Services Division. Manages risk associated with the operational aspects of client relationships and their business transactions. Interprets and executes operational procedures in support of the Bank compliance policies and procedures as well as all regulatory requirements and communicates to staff. Ensures quality client service, operational integrity and regulatory compliance. Frequently communicates with staff and department managers to resolve operational or service related issues. Responsible for the supervision of Account Officers and provides support to Division Managers and Relationship Managers in business development and portfolio management efforts. Represents the division as a liaison with branches and departments to resolve operational or service related issues.
WHAT WILL YOU DO?
Risk Management/Compliance
- Reviews and approves activity on client accounts as needed.
- Identifies and escalates exception conditions to the Division Operations Manager, the Relationship Manager and/or Manager, as appropriate.
- Manages deposit account activities, which includes reviewing and approving daily Overdraft, UCF, Large Items, wire transfers, stop payments, etc.
- Reviews risk management reports, including proper documentation of exception conditions, on a daily basis.
- Manages the preparation for and participation in federal examinations, independent audits by the OCC and all internal audits.
- Manages and implements action plans to correct findings from self-assessments, audits, or exam findings.
- Ensures that the department consistently complies with all City National Bank policies and procedures, as well as applicable regulations.
- Identifies, recommends, and implements new processes and procedures to improve workflow and efficiency.
Client Services
- Manages client and operation service workflow. Participates in delegating client assignments to the Account Officers based on experience, availability and number of relationships and complexity of operational service needs.
- Ensures quality client service.
- Meets with staff on a regular basis, discussing operational issues/client relations/satisfaction.
- Advises management on issues affecting client relations ensuring the timely research and resolution of problems.
- Identifies and recommends methods to improve effectiveness and program(s) productivity.
- Resolves complaints, problems and/or issues to avoid financial/key relationship loss to the Bank.
- Takes appropriate action to prevent future problems as necessary.
- Is responsible for the Account Officers cross sale performance and required in person client call activity, ensuring colleagues receive product and sales training as necessary.
Staff Management
- Manages workflow, establishes priorities, and determines work assignments for direct reports.
- Monitors performance, assesses accomplishments, gives ongoing performance feedback and conducts effective performance appraisals.
- Trains, coaches, counsels and provides general direction and guidance to staff.
- Provides feedback on individual and team accomplishments, areas of improvement, and problems to Division Operations Manager. Supports and participates as a team member in accomplishing objectives.
- Participates and implements unit strategic and risk management objectives to better support the growth and profitability of the division.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 15 years of experience in banking operations and servicing
- Minimum 7 years in a management capacity
Additional Qualifications
- Bachelor’s degree in Business preferred, or related field with a minimum of 15+ years of experience in banking operations and servicing and 7+ years in a management capacity.
- Comprehensive knowledge of all aspects of operational banking functions.
- Strong understanding of regulations, state and federal laws, procedures, practices and principles for private deposit operations.
- Thorough knowledge of complex support systems, department efficiency and productivity, and personnel policies and procedures.
- Good management skills with emphasis on planning, organization and scheduling.
- Excellent verbal and written communication skills to effectively interact with all levels of management and staff.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
INTRODUCTION
MANAGER CLIENT OPERATIONS
WHAT IS THE OPPORTUNITY?
Directs and manages the client and operational services of a Commercial, Specialty or Corporate Banking Services Division. Manages risk associated with the operational aspects of client relationships and their business transactions. Interprets and executes operational procedures in support of the Bank compliance policies and procedures as well as all regulatory requirements and communicates to staff. Ensures quality client service, operational integrity and regulatory compliance. Frequently communicates with staff and department managers to resolve operational or service related issues. Responsible for the supervision of Account Officers and provides support to Division Managers and Relationship Managers in business development and portfolio management efforts. Represents the division as a liaison with branches and departments to resolve operational or service related issues.
WHAT WILL YOU DO?
Risk Management/Compliance
- Reviews and approves activity on client accounts as needed.
- Identifies and escalates exception conditions to the Division Operations Manager, the Relationship Manager and/or Manager, as appropriate.
- Manages deposit account activities, which includes reviewing and approving daily Overdraft, UCF, Large Items, wire transfers, stop payments, etc.
- Reviews risk management reports, including proper documentation of exception conditions, on a daily basis.
- Manages the preparation for and participation in federal examinations, independent audits by the OCC and all internal audits.
- Manages and implements action plans to correct findings from self-assessments, audits, or exam findings.
- Ensures that the department consistently complies with all City National Bank policies and procedures, as well as applicable regulations.
- Identifies, recommends, and implements new processes and procedures to improve workflow and efficiency.
Client Services
- Manages client and operation service workflow. Participates in delegating client assignments to the Account Officers based on experience, availability and number of relationships and complexity of operational service needs.
- Ensures quality client service.
- Meets with staff on a regular basis, discussing operational issues/client relations/satisfaction.
- Advises management on issues affecting client relations ensuring the timely research and resolution of problems.
- Identifies and recommends methods to improve effectiveness and program(s) productivity.
- Resolves complaints, problems and/or issues to avoid financial/key relationship loss to the Bank.
- Takes appropriate action to prevent future problems as necessary.
- Is responsible for the Account Officers cross sale performance and required in person client call activity, ensuring colleagues receive product and sales training as necessary.
Staff Management
- Manages workflow, establishes priorities, and determines work assignments for direct reports.
- Monitors performance, assesses accomplishments, gives ongoing performance feedback and conducts effective performance appraisals.
- Trains, coaches, counsels and provides general direction and guidance to staff.
- Provides feedback on individual and team accomplishments, areas of improvement, and problems to Division Operations Manager. Supports and participates as a team member in accomplishing objectives.
- Participates and implements unit strategic and risk management objectives to better support the growth and profitability of the division.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 15 years of experience in banking operations and servicing
- Minimum 7 years in a management capacity
Additional Qualifications
- Bachelor’s degree in Business preferred, or related field with a minimum of 15+ years of experience in banking operations and servicing and 7+ years in a management capacity.
- Comprehensive knowledge of all aspects of operational banking functions.
- Strong understanding of regulations, state and federal laws, procedures, practices and principles for private deposit operations.
- Thorough knowledge of complex support systems, department efficiency and productivity, and personnel policies and procedures.
- Good management skills with emphasis on planning, organization and scheduling.
- Excellent verbal and written communication skills to effectively interact with all levels of management and staff.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
See all Chief Client Officer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Chief Client Officer roles.
Get Access To All JobsTips for Finding Chief Client Officer Jobs
Frame your credentials around specialty occupation
CCO roles sit at the intersection of strategy and client revenue, so your resume needs to show direct degree-to-role alignment. USCIS scrutinizes executive titles closely, so tie your business or management degree explicitly to your client leadership scope.
Target companies with active LCA filing history
Use Migrate Mate to identify employers who have filed Labor Condition Applications for senior client or customer success titles. Prior filing history signals an established HR and legal process, which shortens your time from offer to petition.
Verify the prevailing wage tier before negotiating
CCO compensation can span multiple DOL wage levels. Run the OFLC Wage Search for your metro area and job zone before you get to offer stage, so you know whether a proposed salary meets Level III or Level IV requirements and can negotiate accordingly.
Push for a PERM-ready job description from day one
If you're targeting a green card path, ask the employer to draft the job description with EB-2 or EB-3 PERM requirements in mind during hiring. Requirements added after the fact can delay or complicate labor certification, costing you months on your priority date.
Anticipate RFEs tied to the executive title
USCIS sometimes issues Requests for Evidence when a petition covers a C-suite title without detailed duty breakdowns. Your employer's attorney should include an org chart, a client portfolio summary, and evidence that the role requires a specific degree field, not just business acumen generally.
Align your O*NET profile with the petition narrative
Reference the O*NET occupation profile for Chief Executives or Sales Managers to anchor your specialty occupation argument. Matching your documented duties to the knowledge and skills listed there gives the employer's attorney concrete evidence for the I-129 petition.
Frequently Asked Questions
Does a Chief Client Officer role qualify as a specialty occupation for H-1B purposes?
Yes, provided the employer documents that the position normally requires a bachelor's degree or higher in a specific field such as business administration, marketing, or management. USCIS looks at whether the degree requirement is tied to the actual duties of the role, not just the seniority of the title. Generic executive positions without a defined degree requirement can face scrutiny, so the job description needs to be precise.
Which visa types are realistic for a foreign national hired as a Chief Client Officer?
H-1B is the most common path for employer-sponsored CCO roles and covers initial three-year status extendable to six. Australian nationals can use the E-3 visa, which has no lottery and renews every two years. Canadian and Mexican nationals may qualify under TN visa if the role maps to a USMCA-listed profession. Executives with significant business ownership stakes sometimes explore the L-1A or E-2 routes depending on their background.
How do I find employers who actively sponsor visas for Chief Client Officer positions?
Migrate Mate lists employers with verified LCA sponsorship history for senior client and customer-facing leadership roles, searchable by location and industry. This lets you focus your applications on companies that have already navigated the sponsorship process for similar titles, rather than discovering late in the interview cycle that an employer won't file.
What degree background does USCIS expect for a sponsored CCO?
USCIS expects a direct relationship between the degree field and the job duties. Business administration, marketing, finance, or a field closely tied to the industry the company operates in are the strongest foundations. A degree in an unrelated discipline, even a graduate-level one, may require additional evidence showing the academic preparation is relevant to managing client strategy and revenue at an enterprise level.
Can a Chief Client Officer position support a green card application while on H-1B?
Yes, and the seniority of the role can work in your favor. CCO positions often qualify for EB-2 sponsorship under PERM labor certification if the employer can document that the role requires an advanced degree or its equivalent. Some candidates with demonstrated exceptional client leadership impact explore the EB-1A self-petition route, though that standard is high. Dual intent is permitted on H-1B, so pursuing PERM concurrently with your work status is standard practice.
What is the prevailing wage requirement for sponsored Chief Client Officer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.