Customer Advisor Jobs in USA with Visa Sponsorship
Customer Advisor roles in banking, insurance, and retail financial services regularly attract H-1B visa and TN visa sponsorship from mid-size and enterprise employers. Sponsorship hinges on demonstrating a specialty occupation tie to your degree field, making your credential strategy as important as your interview performance.
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Job Requisition ID #
26WD102134
Customer Success Advisor, Design & Manufacturing
Customer Success Advisor @ Autodesk
In the Customer Success organization, creating impactful experiences for our customers is our most important goal. We believe in a consistent, complete cycle of customer success that supports improved revenue and sustainable company growth. As we continue our business model transformation, driving continuous adoption of our technology is key to long-term customer value and partnership.
This will be a hybrid role.
Position Overview
As a Customer Success Advisor you’ll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey—while also shaping internal best practices.
Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We’re dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you’ll be empowered to challenge the status quo, lead through influence, and shape how we scale success.
Responsibilities
- Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
- Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
- Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
- Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
- Deliver a high-quality experience that deepens customer satisfaction and loyalty
- Uncover and act on opportunities to expand customer relationship through value discovery and strategic conversations
Minimum Qualifications
- 4–7 years in Customer Success, Account Management, or a related customer-facing role
- Proven track record of working independently while driving measurable impact
- Experience navigating complex, cross-functional collaboration with internal and external stakeholders
- Proficiency in Salesforce or similar CRM systems
- Experience with SaaS, cloud-based software, or subscription business models
- Familiarity with Autodesk customer industries (AEC, MFG, M&E)
If this sounds like you—even if you don’t meet every qualification—please consider applying. We value growth mindsets and potential just as much as experience.
Target Pay Range for this Position Denver CO: TBD
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $72,000 and $128,260. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
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Get Access To All JobsTips for Finding Customer Advisor Jobs
Map your degree to the role
Customer Advisor positions qualify as specialty occupations only when the employer can show the role requires a specific bachelor's degree field. Pull the O*NET profile for your target job title and document which of your coursework directly maps to the listed knowledge requirements.
Target employers with LCA filing history
Not every company that posts Customer Advisor jobs has ever filed a Labor Condition Application. Use Migrate Mate to browse verified employers with active LCA sponsorship history in customer-facing and financial services roles before you apply.
Check prevailing wage before salary negotiations
Your employer must pay at least the DOL prevailing wage for your specific role, location, and experience level. Run the OFLC Wage Search for your job title and metro area so you're negotiating from an informed baseline, not guessing.
Clarify sponsorship intent early in interviews
Many Customer Advisor hiring managers assume sponsorship is an H-1B lottery gamble and walk away. Ask directly whether the company has an immigration policy or legal vendor, since that signals whether sponsorship discussions are worth pursuing at all.
Get your credentials evaluated before the LCA stage
If you completed a three-year bachelor's degree outside the U.S., your employer's immigration attorney will need a credential evaluation confirming U.S. equivalency. Ordering this from a NACES-approved evaluator before your offer is finalized keeps the USCIS filing timeline from slipping.
Understand the LCA public access file obligation
Once your employer files the LCA with DOL, they're required to maintain a public access file containing the certified LCA and wage documentation. Knowing this process exists helps you confirm your employer is handling the H-1B filing correctly and meeting compliance deadlines.
Frequently Asked Questions
Do Customer Advisor jobs qualify for H-1B sponsorship?
They can, but it depends on how the employer defines the role. USCIS requires a specialty occupation showing that a specific bachelor's degree in a directly related field is a minimum requirement for the position. Customer Advisor roles framed around financial analysis, economics, or business administration are more defensible than broadly defined sales or service roles where any degree qualifies.
Which visa types are realistic for a sponsored Customer Advisor position?
The H-1B is the most common path for degree-holding professionals. Canadian and Mexican nationals can explore TN status if the role maps to a qualifying USMCA profession such as Economist or Management Consultant. Australian citizens may qualify for the E-3 visa, which carries a 10,500 annual cap that has never been exhausted and doesn't require a lottery. Each visa requires the role to meet specialty occupation criteria.
What degree do I need for a sponsored Customer Advisor role?
USCIS looks for a direct relationship between your degree field and the specific duties of the role. A bachelor's in finance, economics, business administration, or a closely related discipline is the most defensible foundation. A general arts or unrelated degree makes the specialty occupation argument harder, though the employer's immigration attorney can sometimes supplement with a detailed duties analysis.
How do I find Customer Advisor jobs that actually offer visa sponsorship?
Most job postings don't state upfront whether a company will sponsor. Migrate Mate lists employers with verified LCA filing history in customer-facing and financial services roles, so you can focus your applications on companies that have already committed to sponsoring similar positions rather than finding out late in the process.
What happens to my H-1B status if I'm let go from a Customer Advisor job?
USCIS allows a grace period of up to 60 days after your employment ends, during which you can seek a new employer willing to file a transfer petition. If a new employer files the I-129 petition within that window, you can begin work once the petition is filed. You don't need to leave the U.S. and restart from outside as long as the timeline is met.
What is the prevailing wage requirement for sponsored Customer Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.