Customer Experience Cx Jobs in USA with Visa Sponsorship
Customer Experience roles are regularly sponsored under the H-1B visa, but approval depends on whether the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field. Employers in retail, SaaS, and financial services are among the most active sponsors. For detailed occupation requirements, see the O*NET profile.
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Job Number #176299 - Overland Park, Kansas, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Are you a passionate and driven undergraduate looking to kickstart your marketing and analytics career with hands-on experience at a leading global company? As a CX Measurement Analyst Intern, you will work closely with and assist the Global Digital Senior Analyst in driving digital measurement strategies, optimizing user experiences, and enabling data-driven decision-making across global digital platforms. You will support dashboard creation, tracking implementation, consumer journey analysis, and training coordination to support key business goals.
Duration: June 7, 2027 - August 12, 2027
Key Responsibilities:
- Assist the Global Digital Senior Analyst in executing digital measurement strategy, collating CX user feedback, and tracking key performance indicators across Web, CRM, and digital platforms.
- Support technical enablement initiatives by helping build, update, and maintain integrated analytics dashboards and visualizing user journey insights.
- Help compile data for monthly insight reviews, conduct data validation, and assist with troubleshooting data issues across global reporting tools.
- Coordinate governance and training efforts by maintaining training resources, assisting with self-serve data tool upskilling, and supporting vendor management documentation.
Required Qualifications:
- Currently enrolled in a BA/BS degree program, in your 3rd or 4th year in marketing, digital marketing, analytics, communications, computer science, business, or related field
Preferred Qualifications:
- Strong written and verbal communication skills, allowing you to articulate ideas clearly and concisely
- A strong ability to work both independently and collaboratively within a team environment, contributing to collective success
- Familiarity with major social media platforms and their best practices
- Highly organized with a keen eye for detail, ensuring accuracy and efficiency in your work
- Proficiency in Google Suite (Sheets, Slides, Docs), enabling you to seamlessly navigate our digital tools
- A passion for pets is a plus!
Compensation and Benefits
- Salary Range: $24.00 - $25.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
LI-Hybrid
No Relocation Assistance Offered
Job Number #176299 - Overland Park, Kansas, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Are you a passionate and driven undergraduate looking to kickstart your marketing and analytics career with hands-on experience at a leading global company? As a CX Measurement Analyst Intern, you will work closely with and assist the Global Digital Senior Analyst in driving digital measurement strategies, optimizing user experiences, and enabling data-driven decision-making across global digital platforms. You will support dashboard creation, tracking implementation, consumer journey analysis, and training coordination to support key business goals.
Duration: June 7, 2027 - August 12, 2027
Key Responsibilities:
- Assist the Global Digital Senior Analyst in executing digital measurement strategy, collating CX user feedback, and tracking key performance indicators across Web, CRM, and digital platforms.
- Support technical enablement initiatives by helping build, update, and maintain integrated analytics dashboards and visualizing user journey insights.
- Help compile data for monthly insight reviews, conduct data validation, and assist with troubleshooting data issues across global reporting tools.
- Coordinate governance and training efforts by maintaining training resources, assisting with self-serve data tool upskilling, and supporting vendor management documentation.
Required Qualifications:
- Currently enrolled in a BA/BS degree program, in your 3rd or 4th year in marketing, digital marketing, analytics, communications, computer science, business, or related field
Preferred Qualifications:
- Strong written and verbal communication skills, allowing you to articulate ideas clearly and concisely
- A strong ability to work both independently and collaboratively within a team environment, contributing to collective success
- Familiarity with major social media platforms and their best practices
- Highly organized with a keen eye for detail, ensuring accuracy and efficiency in your work
- Proficiency in Google Suite (Sheets, Slides, Docs), enabling you to seamlessly navigate our digital tools
- A passion for pets is a plus!
Compensation and Benefits
- Salary Range: $24.00 - $25.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
LI-Hybrid
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Get Access To All JobsTips for Finding Customer Experience Cx Jobs
Target CX roles at mid-size to large SaaS companies
Software companies with dedicated customer success or CX operations teams are more likely to sponsor visas than retail or hospitality employers. Larger organizations have established immigration counsel and are familiar with the H-1B petition process for experience-focused roles.
Make your degree field explicit on your resume
H-1B approval for CX roles often hinges on whether your degree in psychology, communications, business, or a related field directly supports the position. Spell out that connection clearly, USCIS officers are not immigration experts in your industry.
Pursue roles with a data or analytics component
Customer Experience positions that involve CX analytics, journey mapping, or Voice of Customer programs are easier to defend as specialty occupations. A purely service-focused role without a technical or analytical dimension is more likely to face an RFE.
Get an offer letter that describes the role precisely
Vague job titles like 'CX Specialist' can invite USCIS scrutiny. Ask your employer to describe your duties in detail in the offer letter, emphasizing the degree-level knowledge required for the specific responsibilities, not just the general job category.
Ask about E-3 or TN if you're Australian, Canadian, or Mexican
Australian citizens can pursue the E-3 visa, which has no lottery and faster processing. Canadian and Mexican nationals may qualify under TN status. Both paths skip the H-1B cap entirely and are significantly quicker for qualifying CX roles at eligible employers.
Use Migrate Mate to filter for verified sponsoring employers
Not every company that posts a CX job is willing to sponsor a visa. Migrate Mate surfaces roles from employers with a documented history of sponsorship, saving you the time of applying to positions where sponsorship was never a realistic option.
Frequently Asked Questions
Can a Customer Experience job qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. USCIS requires that the position qualify as a specialty occupation, meaning it normally requires a bachelor's degree or higher in a specific field. CX roles tied to analytics, UX research, or CRM strategy are stronger candidates than general service or support positions. A well-drafted job description from your employer significantly improves the petition's odds.
What degree do I need to get sponsored for a Customer Experience role?
There's no single required degree, but USCIS expects a direct connection between your field of study and the job's core duties. Degrees in business administration, communications, psychology, marketing, or information systems are commonly cited in CX petitions. If your degree is in an unrelated field, relevant work experience can sometimes substitute, though this adds complexity to the H-1B visa petition and may invite additional review.
How likely is H-1B approval for a CX or customer success position?
Approval rates vary significantly by how the role is framed. Generic 'customer support' positions have faced higher RFE rates in recent years, while roles framed around customer analytics, journey design, or account strategy tend to fare better. Employers with experienced immigration attorneys who can document the degree requirement convincingly improve approval odds considerably. There is no publicly published approval rate specific to CX job titles.
Are there visa options for CX jobs that avoid the H-1B lottery?
Yes. Australian citizens can apply for an E-3 visa, which has a 10,500-slot annual cap that has never been reached, making it effectively lottery-free. Canadian and Mexican citizens may qualify for TN visa status under the USMCA. O-1A is an option for applicants with demonstrable industry recognition. These paths are worth exploring before committing to the H-1B lottery cycle, especially if your nationality qualifies.
Where can I find CX jobs that offer visa sponsorship?
Migrate Mate is the recommended starting point. The platform lists Customer Experience roles specifically from employers with a verified history of visa sponsorship, so you're not guessing whether sponsorship is on the table. Filtering by sponsorship willingness early in your search saves significant time and avoids the frustration of reaching the offer stage only to learn a company won't support your visa.
What is the prevailing wage requirement for sponsored Customer Experience Cx jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.