Customer Insights Analyst Jobs in USA with Visa Sponsorship
Customer Insights Analyst roles are sponsored under the H-1B visa, which requires a bachelor's degree in a directly related field like statistics, marketing analytics, or data science. Employers file an LCA and I-129 petition on your behalf. Competition for sponsorship is real, but demand for analysts who can translate customer data into business decisions is strong.
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Get Access To All JobsINTRODUCTION
This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers.
The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.
You will be required to travel 25% of the time.
ROLE AND RESPONSIBILITIES
In a typical day, you might:
- Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership
- Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption
- Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery
- Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases
- Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations
- Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals
- Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers
BASIC QUALIFICATIONS
Here’s what we’re looking for:
- Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels
- Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices
- Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce
- Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects
- AI Proficiency: Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency
THE IMPACT YOU WILL HAVE IN 6 MONTHS
- Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.
- Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.
THE IMPACT YOU WILL HAVE IN 12 MONTHS
- Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.
- Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy.
COMPENSATION
The base salary for this position ranges between $120,000-$125,000 USD. Base salary will vary based on relevant experience, job-related skills, and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
ABOUT FULLSTORY
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
HOW WE SUPPORT YOU
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
- Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
- Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
- Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
- Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
- Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
- Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
- Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
INTRODUCTION
This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers.
The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.
You will be required to travel 25% of the time.
ROLE AND RESPONSIBILITIES
In a typical day, you might:
- Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership
- Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption
- Deliver scoped enablement engagements to new Fullstory users from our most strategic customers via virtual and/or on-site delivery
- Leverage your consulting experience to conduct Fullstory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases
- Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations
- Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals
- Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers
BASIC QUALIFICATIONS
Here’s what we’re looking for:
- Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels
- Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices
- Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce
- Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects
- AI Proficiency: Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency
THE IMPACT YOU WILL HAVE IN 6 MONTHS
- Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the Fullstory platform.
- Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory.
THE IMPACT YOU WILL HAVE IN 12 MONTHS
- Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction.
- Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy.
COMPENSATION
The base salary for this position ranges between $120,000-$125,000 USD. Base salary will vary based on relevant experience, job-related skills, and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
ABOUT FULLSTORY
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
HOW WE SUPPORT YOU
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:
- Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
- Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
- Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
- Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
- Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
- Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
- Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!
See all 111+ Customer Insights Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Insights Analyst roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Insights Analyst
Lead with your technical stack
Employers sponsoring H-1B visas need to justify a specialty occupation. List tools like SQL, Python, Tableau, or Salesforce prominently on your resume, they signal the specialized skill set that supports an H-1B petition.
Match your degree to the role description
Your degree field matters for H-1B eligibility. A degree in statistics, marketing, economics, or data science maps cleanly to Customer Insights Analyst roles. A general business degree may require additional documentation to establish specialty occupation status.
Target companies with a sponsorship history
Large consumer brands, tech platforms, and financial services firms file LCAs for this role regularly. Focusing your search on employers with a documented history of sponsoring analysts significantly improves your chances of receiving an offer.
Quantify the business impact of your analysis
Sponsoring employers want analysts who move metrics, not just build dashboards. Highlight outcomes in your resume, customer retention improvements, revenue influenced, or segmentation models that drove campaign performance, to differentiate yourself from non-sponsored candidates.
Browse roles on Migrate Mate
Not every company openly advertises visa sponsorship willingness. Migrate Mate surfaces Customer Insights Analyst roles from employers actively open to sponsorship, saving you from applying to positions that will reject you at the offer stage.
Customer Insights Analyst jobs are hiring across the US. Find yours.
Find Customer Insights Analyst JobsFrequently Asked Questions
Does a Customer Insights Analyst role qualify for H-1B sponsorship?
Yes, Customer Insights Analyst roles generally qualify as a specialty occupation under the H-1B because the position typically requires a bachelor's degree or higher in a specific field such as statistics, marketing analytics, economics, or data science. The key requirement is that the degree must be directly related to the role's duties, not just any bachelor's degree. USCIS scrutinizes job descriptions, so employers need to clearly document why the position requires specialized knowledge.
What degree do I need for an employer to sponsor me as a Customer Insights Analyst?
A bachelor's degree in statistics, data science, marketing analytics, economics, or a closely related quantitative field gives you the strongest foundation for H-1B sponsorship in this role. A general business or communications degree can qualify, but it may require your employer's immigration attorney to provide additional evidence tying your coursework to the specific analytical duties of the position. Postgraduate degrees in relevant fields strengthen the petition considerably.
Which types of employers sponsor Customer Insights Analyst roles?
Consumer goods companies, e-commerce platforms, financial services firms, insurance companies, and large technology companies are the most consistent sponsors for this role. These employers typically have established immigration programs and file Labor Condition Applications regularly for analyst positions. You can browse Customer Insights Analyst roles from sponsorship-open employers directly on Migrate Mate, which filters for companies actively willing to sponsor.
Can I use OPT or STEM OPT to work as a Customer Insights Analyst before getting H-1B sponsorship?
Yes. If you graduated from a U.S. university with a qualifying STEM degree, such as statistics, computer science, or applied mathematics, you're eligible for up to three years of OPT work authorization. This gives you time to build experience and position yourself for H-1B sponsorship in a future lottery cycle. Confirm your degree's CIP code qualifies for STEM OPT with your Designated School Official before counting on the extension.
How competitive is it to get H-1B sponsorship as a Customer Insights Analyst?
The H-1B lottery selects roughly 25% of registrations in a typical year, so lottery odds apply regardless of your qualifications. However, competition at the employer level is more favorable, demand for analysts who can work with customer data and deliver actionable insights is growing, and fewer candidates for these roles hold advanced degrees that would allow cap-exempt filing. Demonstrating measurable business impact in past roles makes you a stronger candidate for employers willing to invest in sponsorship.
What is the prevailing wage requirement for sponsored Customer Insights Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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