Customer Solutions Engineer Jobs in USA with Visa Sponsorship
Customer Solutions Engineers bridge technical and business teams, helping clients implement and optimize software solutions. This role typically qualifies for H-1B visa, E-3 visa, and TN visa sponsorship as engineering positions requiring specialized technical knowledge. Companies like Salesforce, Microsoft, and Google actively sponsor visas for these hybrid technical roles. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsABOUT ZUORA
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
THE OPPORTUNITY
At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We're looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world's most innovative companies.
As a trusted partner to our Account Executives, you'll tackle complex, business-critical challenges that define digital transformation. You'll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy.
In this role, you'll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow.
- This is a remote position with opportunities for in-person collaboration at team events, offsites, and office visits.
- Become an expert in Zuora's platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training.
- Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics.
- Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation.
- Build and present customized use-case demonstrations tailored to each customer's industry and objectives.
- Differentiate Zuora's solutions by addressing technical objections, mitigating risks, and securing the technical win.
- Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs.
- Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment.
- Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora's footprint.
- Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences.
- Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert.
- Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs.
- Travel as needed within your territory.
ABOUT YOU
- 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.).
- A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes.
- Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences.
- Strong understanding of value-based selling and SaaS / cloud business models.
- Familiarity with subscription and recurring revenue models.
- Experience with structured sales methodologies such as MEDDIC or Value Selling.
- Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby).
- Bachelor's degree or relevant FinTech or enterprise software experience.
ABOUT THE TEAM
The Customer Solution Engineering team is a core partner in Zuora's growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers' most critical monetization and quote-to-cash challenges.
You'll join a highly collaborative, curious, and impact-driven group that:
- Works closely with Sales, Product, and Customer teams to shape deals and influence product direction.
- Thrives on solving complex technical and business problems in partnership with some of the world's most innovative companies.
- Values continuous learning, knowledge sharing, and enabling one another to do the best work of our careers.
Whether remote, hybrid, or in-office, you'll stay closely connected to your teammates through intentional collaboration, regular syncs, and team events.
BENEFITS
At Zuora, we're constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what's next possible—for our customers, our communities, and each other.
We offer:
- Competitive compensation, bonus opportunities, and retirement programs
- Generous, flexible time off
- Paid holidays, wellness days, and a company-wide year-end break
- Learning & development stipend
- Opportunities to give back, including volunteer time and donation matching
- Mental wellbeing resources and support
(Benefits may vary by location; details will be shared during the interview process.)
OUR COMMITMENT TO AN INCLUSIVE WORKPLACE
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply.
Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
ABOUT ZUORA
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
THE OPPORTUNITY
At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We're looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world's most innovative companies.
As a trusted partner to our Account Executives, you'll tackle complex, business-critical challenges that define digital transformation. You'll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy.
In this role, you'll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow.
- This is a remote position with opportunities for in-person collaboration at team events, offsites, and office visits.
- Become an expert in Zuora's platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training.
- Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics.
- Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation.
- Build and present customized use-case demonstrations tailored to each customer's industry and objectives.
- Differentiate Zuora's solutions by addressing technical objections, mitigating risks, and securing the technical win.
- Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs.
- Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment.
- Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora's footprint.
- Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences.
- Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert.
- Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs.
- Travel as needed within your territory.
ABOUT YOU
- 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.).
- A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes.
- Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences.
- Strong understanding of value-based selling and SaaS / cloud business models.
- Familiarity with subscription and recurring revenue models.
- Experience with structured sales methodologies such as MEDDIC or Value Selling.
- Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby).
- Bachelor's degree or relevant FinTech or enterprise software experience.
ABOUT THE TEAM
The Customer Solution Engineering team is a core partner in Zuora's growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers' most critical monetization and quote-to-cash challenges.
You'll join a highly collaborative, curious, and impact-driven group that:
- Works closely with Sales, Product, and Customer teams to shape deals and influence product direction.
- Thrives on solving complex technical and business problems in partnership with some of the world's most innovative companies.
- Values continuous learning, knowledge sharing, and enabling one another to do the best work of our careers.
Whether remote, hybrid, or in-office, you'll stay closely connected to your teammates through intentional collaboration, regular syncs, and team events.
BENEFITS
At Zuora, we're constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what's next possible—for our customers, our communities, and each other.
We offer:
- Competitive compensation, bonus opportunities, and retirement programs
- Generous, flexible time off
- Paid holidays, wellness days, and a company-wide year-end break
- Learning & development stipend
- Opportunities to give back, including volunteer time and donation matching
- Mental wellbeing resources and support
(Benefits may vary by location; details will be shared during the interview process.)
OUR COMMITMENT TO AN INCLUSIVE WORKPLACE
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply.
Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
See all 1,231+ Customer Solutions Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Engineer roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Solutions Engineer
Emphasize your technical degree requirement
Customer Solutions Engineer positions require engineering, computer science, or related technical degrees. Highlight how your specific degree directly relates to the technical problem-solving aspects of the role.
Frame customer-facing skills as specialized knowledge
Your ability to translate complex technical concepts for non-technical stakeholders demonstrates specialized knowledge. Emphasize technical communication skills that require deep product understanding and engineering expertise.
Target SaaS and enterprise software companies
Companies like Salesforce, HubSpot, and Zendesk regularly hire Customer Solutions Engineers and have established visa sponsorship programs. These firms understand the specialized technical nature of the role.
Document your technical implementation experience
Prepare detailed examples of technical integrations, API implementations, or system configurations you've led. This demonstrates the engineering complexity that justifies H-1B specialty occupation requirements for immigration purposes.
Show progression from pure technical roles
If you've moved from software engineering to customer solutions, emphasize how you're applying advanced technical skills in a client-facing context rather than abandoning technical work entirely.
Research company's technical stack depth
Companies with complex technical products are more likely to sponsor visas for Customer Solutions Engineers. Target firms where the role requires deep technical expertise rather than basic product demonstrations.
Customer Solutions Engineer jobs are hiring across the US. Find yours.
Find Customer Solutions Engineer JobsFrequently Asked Questions
Does Customer Solutions Engineer qualify as a specialty occupation for H-1B?
Yes, when the role requires engineering or computer science knowledge to solve technical implementation challenges. The position must demonstrate that a bachelor's degree in a specific technical field is essential for performing complex system integrations, API configurations, or technical troubleshooting that goes beyond basic product support.
What degree fields work best for Customer Solutions Engineer visa sponsorship?
Engineering degrees (software, computer, systems), computer science, information technology, or related technical fields provide the strongest foundation. Some positions may accept mathematics or physics if the role involves significant technical problem-solving. Business degrees alone typically don't qualify unless combined with substantial technical experience.
Which visa types are most common for Customer Solutions Engineers?
H-1B is most common for this role, especially at tech companies. E-3 works well for Australians in these positions. TN visa may apply for Canadians/Mexicans if the role clearly fits engineering categories and involves significant technical implementation work rather than pure relationship management.
How do I differentiate this from sales roles during visa applications?
Emphasize technical implementation responsibilities over relationship building. Document specific technical tasks like system integrations, API troubleshooting, custom configurations, or technical architecture recommendations. Show how the role requires engineering knowledge to solve complex technical challenges, not just product knowledge for sales support.
Do Customer Solutions Engineer roles get approved consistently for visa sponsorship?
Approval rates are strong when the technical requirements are clearly documented and the employer can demonstrate the role requires specialized engineering knowledge. Companies with complex technical products and established immigration programs tend to have higher success rates than those positioning it as primarily a sales or account management role.
What is the prevailing wage requirement for sponsored Customer Solutions Engineer jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
How to find Customer Solutions Engineer jobs with visa sponsorship?
Use Migrate Mate to find Customer Solutions Engineer positions with visa sponsorship. This platform specializes in connecting international candidates with employers offering H-1B, O-1, and other work visas. Focus on tech companies, SaaS platforms, and enterprise software firms that frequently hire Customer Solutions Engineers and have established visa sponsorship programs for technical roles.
See which Customer Solutions Engineer employers are hiring and sponsoring visas right now.
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