IT Operations Analyst Jobs in USA with Visa Sponsorship
IT Operations Analysts qualify for H-1B visa and TN visa sponsorship when the role requires a bachelor's degree in information technology, computer science, or a related field. Employers in finance, healthcare, and enterprise tech sponsor this title regularly. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsWhy Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey. The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact. You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
- Create a great employee experience through hands-on IT support for employees in our San Francisco office.
- Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
- Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
- Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
- Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
- Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
- Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
- Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
- Collaborate with the IT team on automation, documentation, and process improvements.
What You Have
- 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
- Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
- Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
- Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
- Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
- A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.
- Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Bonus Points
- Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
- Experience managing MDM tools like Jamf, Kandji, or Intune.
- Experience with Microsoft Office and Windows.
Compensation
$109,100 - $163,700 Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey. The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact. You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
- Create a great employee experience through hands-on IT support for employees in our San Francisco office.
- Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
- Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
- Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
- Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
- Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
- Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
- Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
- Collaborate with the IT team on automation, documentation, and process improvements.
What You Have
- 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
- Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
- Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
- Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
- Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
- A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.
- Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Bonus Points
- Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
- Experience managing MDM tools like Jamf, Kandji, or Intune.
- Experience with Microsoft Office and Windows.
Compensation
$109,100 - $163,700 Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
See all 142+ IT Operations Analyst Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as an IT Operations Analyst
Confirm the degree requirement is explicit
Employers must list a specific degree field in the job posting to support H-1B specialty occupation status. If the posting says 'bachelor's preferred' or 'any field accepted,' the petition is vulnerable to a USCIS denial on specialty occupation grounds.
Target industries with consistent sponsorship history
Financial services, healthcare systems, and large enterprise technology companies sponsor IT Operations Analyst roles most frequently. These industries have established immigration programs and legal teams familiar with H-1B petitions for operations and infrastructure roles.
Understand how your responsibilities affect the specialty occupation case
USCIS evaluates job duties, not just the title. Analysts whose work involves systems architecture, network security, or enterprise infrastructure management present a stronger specialty occupation argument than those in primarily helpdesk or ticketing functions.
Canadian and Mexican nationals have a faster path via TN
The TN visa covers computer systems analysts, which IT Operations Analysts often qualify under. There is no lottery, no employer petition fee, and approval typically happens at the port of entry or consulate, making it significantly faster than H-1B.
Negotiate who covers petition costs before signing
H-1B employer fees are legally the employer's responsibility, but legal fees and premium processing arrangements vary by company. Clarifying this during the offer stage avoids surprises and signals you understand the process, which reassures cautious hiring teams.
Use your OPT period to build a sponsorship track record
IT Operations roles are common OPT placements. Performing well during OPT gives your employer a low-risk basis to commit to H-1B sponsorship. Many employers sponsor H-1B for the same analyst they hired on OPT after seeing on-the-job performance.
Frequently Asked Questions
Does IT Operations Analyst qualify as a specialty occupation for H-1B?
It depends on how the role is defined. USCIS requires that a bachelor's degree in a specific field be the normal minimum for the position. Roles focused on systems monitoring, infrastructure management, or IT governance with a required degree in computer science or IT typically qualify. Roles where any bachelor's degree is accepted, or where duties are primarily helpdesk support, face higher denial risk.
What visa options exist for IT Operations Analysts besides H-1B?
Canadian and Mexican nationals can pursue the TN visa under the computer systems analyst category, with no lottery and no cap. Australians may qualify for the E-3 visa if the role meets specialty occupation standards. L-1B is an option for intracompany transfers with specialized knowledge. O-1A is available for analysts with documented exceptional expertise, though this is uncommon for standard operations roles.
How often do employers sponsor H-1B for IT Operations Analyst roles?
Sponsorship rates are moderate. Large financial institutions, hospital networks, and enterprise software companies sponsor this title regularly because they have dedicated HR and immigration infrastructure. Smaller companies and startups sponsor less frequently due to cost and process complexity. Browsing IT Operations Analyst roles on Migrate Mate filters specifically for employers willing to sponsor, which removes the guesswork.
Does my degree field affect my H-1B eligibility for this role?
Yes, significantly. A degree in information technology, computer science, information systems, or network engineering directly supports the specialty occupation argument. A degree in an unrelated field, such as business administration or liberal arts, makes the petition harder to defend even if you have years of relevant experience. USCIS looks at whether your degree field is normally required for the position, not just whether you can do the job.
Can work experience substitute for a degree when applying for sponsorship?
For H-1B visa purposes, three years of specialized experience can substitute for one year of formal education under USCIS equivalency standards. However, the employer's job posting must not require a bachelor's degree as a hard minimum, and the experience must be in a directly relevant technical specialty. For TN, a degree or certificate in a technology-related field is generally required and experience substitution is less straightforward.
What is the prevailing wage requirement for sponsored IT Operations Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.