Learning Program Manager Jobs in USA with Visa Sponsorship
Learning Program Managers design, launch, and scale employee training initiatives, making them a strong fit for H-1B visa and O-1 visa sponsorship at large tech companies, consulting firms, and enterprise employers. The role qualifies as a specialty occupation requiring a bachelor's degree in instructional design, education, organizational development, or a related field.
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Get Access To All JobsINTRODUCTION
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
ROLE AND RESPONSIBILITIES
The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption, engagement, and enablement across Dun & Bradstreet.
The role serves as the primary liaison between Client Learning & Adoption and key stakeholders, including Customer Success, Product, Product Marketing, Sales, Onboarding, Customer Service, Professional Services, Change Management & Communications, and Operations. It drives alignment across teams, manages intake and prioritization processes, coordinates strategic initiatives, and ensures customer-facing programs are executed consistently and effectively.
This role focuses on governance, operational excellence, stakeholder management, process ownership, and program execution. It ensures the teams responsible for those functions operate within a well-defined governance framework and remain aligned to business priorities and customer outcomes.
Essential Key Responsibilities
- Establish and maintain the governance framework for the Client Learning & Adoption function.
- Develop and manage operating procedures, workflows, service definitions, and standards that enable scalable delivery of learning, adoption, communications, and engagement initiatives.
- Serve as the primary liaison between Client Learning & Adoption and cross-functional business partners, ensuring alignment of priorities, timelines, resources, responsibilities, and expected outcomes.
- Lead intake, prioritization, and planning processes for learning requests, content requests, customer communications, engagement initiatives, and custom asset development.
- Facilitate governance forums, stakeholder reviews, and operational planning sessions to drive alignment and informed decision-making.
- Define and maintain RACI frameworks, ownership models, escalation processes, and service-level expectations across customer-facing initiatives.
- Manage strategic projects and programs supporting customer learning, adoption, certifications, engagement, community initiatives, portal launches, and other business priorities.
- Coordinate lifecycle handoffs between Onboarding, Customer Success, Support, and other customer-facing organizations to ensure a consistent customer experience.
- Partner with team members responsible for training delivery, curriculum development, LMS administration, and customer-portal administration to support successful program execution.
- Collaborate with Customer Success leaders to identify adoption opportunities, process improvements, and customer-engagement initiatives that improve customer outcomes.
- Develop and manage change-management plans supporting new customer-facing programs, processes, technologies, and initiatives.
- Establish operational performance metrics and reporting frameworks to measure program health, process effectiveness, stakeholder satisfaction, governance compliance, and execution outcomes.
- Use operational insights, customer feedback, and business-performance data to drive continuous improvement.
- Support the development and execution of customer-engagement programs, customer communications, survey initiatives, knowledge-management processes, and success-review support programs.
- Build strong partnerships across Customer Success, Product, Sales, Marketing, Customer Service, Professional Services, Operations, and Digital Experience teams.
- Monitor program delivery, operational effectiveness, stakeholder alignment, and governance compliance against defined objectives.
Essential Skills and/or Certifications
- Bachelor's degree in Business Administration, Customer Success, Communications, Organizational Development, Education, Operations, Project Management or related field.
- At least 8 years’ experience in program management, Customer Success, customer education, operations, Learning & Development, enablement, consulting, or a related customer-facing function.
- Experience leading complex cross-functional programs and initiatives in a matrixed organization.
- Demonstrated experience designing, implementing, and improving business processes and governance frameworks.
- Strong stakeholder-management skills, with the ability to influence cross-functional teams and drive organizational alignment.
- Experience developing and managing intake processes, operational workflows, escalation procedures, service definitions, and prioritization frameworks.
- Strong project and program management skills, with a proven ability to manage multiple priorities and competing demands.
- Experience supporting customer education, Customer Success, customer engagement, or adoption-related initiatives.
- Ability to facilitate planning sessions, governance reviews, operational forums, and stakeholder decision-making meetings.
- Strong analytical and problem-solving skills, with experience using performance metrics and operational insights to improve outcomes.
- Proficiency in Microsoft Office Suites Skills.
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
Physical Requirements
- Ability to sit, speak and operate telephone and/or computer for long periods of time.
- Ability to handle pressure, stressful conditions, and conflict resolution.
- Ability to work day, evening and/or weekend hours as needed.
- Ability to travel by any form of transportation.
Benefits We Offer
- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
INTRODUCTION
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
ROLE AND RESPONSIBILITIES
The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption, engagement, and enablement across Dun & Bradstreet.
The role serves as the primary liaison between Client Learning & Adoption and key stakeholders, including Customer Success, Product, Product Marketing, Sales, Onboarding, Customer Service, Professional Services, Change Management & Communications, and Operations. It drives alignment across teams, manages intake and prioritization processes, coordinates strategic initiatives, and ensures customer-facing programs are executed consistently and effectively.
This role focuses on governance, operational excellence, stakeholder management, process ownership, and program execution. It ensures the teams responsible for those functions operate within a well-defined governance framework and remain aligned to business priorities and customer outcomes.
Essential Key Responsibilities
- Establish and maintain the governance framework for the Client Learning & Adoption function.
- Develop and manage operating procedures, workflows, service definitions, and standards that enable scalable delivery of learning, adoption, communications, and engagement initiatives.
- Serve as the primary liaison between Client Learning & Adoption and cross-functional business partners, ensuring alignment of priorities, timelines, resources, responsibilities, and expected outcomes.
- Lead intake, prioritization, and planning processes for learning requests, content requests, customer communications, engagement initiatives, and custom asset development.
- Facilitate governance forums, stakeholder reviews, and operational planning sessions to drive alignment and informed decision-making.
- Define and maintain RACI frameworks, ownership models, escalation processes, and service-level expectations across customer-facing initiatives.
- Manage strategic projects and programs supporting customer learning, adoption, certifications, engagement, community initiatives, portal launches, and other business priorities.
- Coordinate lifecycle handoffs between Onboarding, Customer Success, Support, and other customer-facing organizations to ensure a consistent customer experience.
- Partner with team members responsible for training delivery, curriculum development, LMS administration, and customer-portal administration to support successful program execution.
- Collaborate with Customer Success leaders to identify adoption opportunities, process improvements, and customer-engagement initiatives that improve customer outcomes.
- Develop and manage change-management plans supporting new customer-facing programs, processes, technologies, and initiatives.
- Establish operational performance metrics and reporting frameworks to measure program health, process effectiveness, stakeholder satisfaction, governance compliance, and execution outcomes.
- Use operational insights, customer feedback, and business-performance data to drive continuous improvement.
- Support the development and execution of customer-engagement programs, customer communications, survey initiatives, knowledge-management processes, and success-review support programs.
- Build strong partnerships across Customer Success, Product, Sales, Marketing, Customer Service, Professional Services, Operations, and Digital Experience teams.
- Monitor program delivery, operational effectiveness, stakeholder alignment, and governance compliance against defined objectives.
Essential Skills and/or Certifications
- Bachelor's degree in Business Administration, Customer Success, Communications, Organizational Development, Education, Operations, Project Management or related field.
- At least 8 years’ experience in program management, Customer Success, customer education, operations, Learning & Development, enablement, consulting, or a related customer-facing function.
- Experience leading complex cross-functional programs and initiatives in a matrixed organization.
- Demonstrated experience designing, implementing, and improving business processes and governance frameworks.
- Strong stakeholder-management skills, with the ability to influence cross-functional teams and drive organizational alignment.
- Experience developing and managing intake processes, operational workflows, escalation procedures, service definitions, and prioritization frameworks.
- Strong project and program management skills, with a proven ability to manage multiple priorities and competing demands.
- Experience supporting customer education, Customer Success, customer engagement, or adoption-related initiatives.
- Ability to facilitate planning sessions, governance reviews, operational forums, and stakeholder decision-making meetings.
- Strong analytical and problem-solving skills, with experience using performance metrics and operational insights to improve outcomes.
- Proficiency in Microsoft Office Suites Skills.
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
Physical Requirements
- Ability to sit, speak and operate telephone and/or computer for long periods of time.
- Ability to handle pressure, stressful conditions, and conflict resolution.
- Ability to work day, evening and/or weekend hours as needed.
- Ability to travel by any form of transportation.
Benefits We Offer
- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.
See all 11,816+ Learning Program Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Learning Program Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Learning Program Manager
Target employers with established L&D functions
Large tech companies, financial institutions, and consulting firms maintain dedicated learning and development teams and have the infrastructure to sponsor visas. Smaller employers often lack HR resources to manage the sponsorship process for this role.
Frame your degree field precisely
H-1B specialty occupation approval depends on your degree directly relating to the role. Instructional design, organizational development, education technology, and human resources are the strongest degree fields. A general business degree alone may draw a Request for Evidence.
Quantify program outcomes in your application materials
USCIS scrutinizes Learning Program Manager petitions for complexity. Documenting measurable outcomes, such as completion rates, retention improvements, or training scale, demonstrates that the role requires specialized expertise rather than general management ability.
Understand the LCA prevailing wage before negotiating
Your employer must file a Labor Condition Application certifying your offered wage meets the Department of Labor prevailing wage for your location. This sets a floor on what you can be paid, so understanding the prevailing wage level protects your negotiating position.
Consider O-1A if you have demonstrated expertise
Learning professionals who have spoken at conferences, published research, led award-winning programs, or held leadership roles in professional associations may qualify for the O-1A extraordinary ability visa, which has no annual cap and no lottery.
Get your job description reviewed before the employer files
USCIS denials for Learning Program Manager roles often stem from vague job descriptions that emphasize coordination over specialized knowledge. Ensuring the posting explicitly requires a specific degree field reduces the risk of a Request for Evidence or denial.
Frequently Asked Questions
Does the Learning Program Manager role qualify for H-1B sponsorship?
Yes, Learning Program Manager roles qualify as H-1B visa specialty occupations when the position requires a bachelor's degree or higher in a specific field such as instructional design, education technology, organizational development, or human resources. USCIS looks closely at whether the degree requirement is specific, not just any bachelor's degree, so job descriptions that clearly specify the required field strengthen the petition considerably.
What degree do I need for a Learning Program Manager visa sponsorship petition?
Instructional design, learning and development, organizational behavior, education technology, human resources, or industrial-organizational psychology are the strongest qualifying fields. A general business or communications degree can work but often invites additional scrutiny. If your degree field doesn't match closely, documented equivalent experience in curriculum development or training program management can supplement the petition under the three-for-one substitution rule.
How hard is it to find Learning Program Manager jobs that offer visa sponsorship?
Sponsorship availability is concentrated at mid-to-large employers with formal HR and legal infrastructure. Technology companies, consulting firms, financial services, and healthcare systems are the most consistent sponsors for this role. Migrate Mate filters job listings specifically by sponsorship availability, so you can search Learning Program Manager openings without sorting through employers who won't sponsor.
Can a Learning Program Manager role qualify for an O-1 visa instead of H-1B?
Yes, if you can demonstrate extraordinary ability in the learning and development field. Qualifying evidence includes designing programs adopted organization-wide at a major employer, presenting at industry conferences, publishing research on learning methodologies, leading a team that received industry recognition, or holding a senior title at a prominent institution. The O-1A has no lottery, making it appealing for candidates with a strong evidence profile.
What are the most common reasons H-1B petitions for Learning Program Managers get denied?
The most common issue is USCIS finding that the role doesn't require a degree in a specific specialty, particularly when job descriptions emphasize project coordination, stakeholder communication, or administrative tasks rather than specialized instructional design or learning science expertise. A second common problem is a degree field mismatch, where the petitioner holds a degree in a field USCIS doesn't consider directly related to training program design. Detailed job descriptions and a strong degree nexus are the primary defenses.
What is the prevailing wage requirement for sponsored Learning Program Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.