Network Operations Center Technician Jobs in USA with Visa Sponsorship
Network Operations Center Technician roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field like computer science or information technology. Employers in managed services, telecoms, and cloud infrastructure file LCAs regularly for NOC technicians, making verified sponsorship history a practical filter for your job search.
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Get Access To All JobsGENERAL RESPONSIBILITIES
This multi-faceted technical position is responsible for maintaining and repairing information technology equipment, analyzing customer requests for service and maintenance calls in the assigned area. The position is also responsible for troubleshooting, repairing, and maintaining a variety of equipment and electronic devices. An employee in this class is responsible for communicating directly with customers. Work may be performed in a shop environment, data center, or on-site at other facilities.
ESSENTIAL TASKS
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Detail all information given and received into the service desk application.
- Work with the team to complete ongoing projects and tasks.
- Advise and instruct end-users on the necessary technology to achieve solutions.
- Develop specific goals and plans to prioritize, organize, and accomplish the work.
- Maintain constructive and cooperative working relationships with others.
- Troubleshoot and resolve issues.
- Manage multiple projects/priorities simultaneously.
- Train and develop training for end-users on systems, applications, and technical processes.
- Work directly with vendors for support issues.
- Perform routine checks on critical systems to ensure proper operation and minimize downtime.
- Perform related work as required.
DUTIES ASSIGNED TO SPECIFIC JOB FUNCTIONS
(Specialization and proficiency in one or more of these areas is essential.)
Engineering Team
- Collaborate and assist the engineering team with the installation, maintenance and troubleshooting of software, and configurations of Windows servers and associated hardware.
- Act as first responder to engineering team trouble-tickets including servers, Office 365, GSuite, Active Directory, uninterruptable power supply (UPS), storage, and backup systems.
- Perform routine troubleshooting and maintenance on servers, accounts, applications, appliances, and UPSs.
- Assist with conducting corrective and preventive hardware maintenance on backup systems, servers, appliances, load balancers, and UPSs.
- Assist with documenting configurations and maintaining the enterprise repository of systems documentation.
- Assist with Installation and configuration of servers, storage, cloud-based technology, and hyper-converged systems.
- Assist with performing routine installation of updates to the server, peripheral and networking device firmware, as well as the operating system and vendor driver patches.
- Maintain enterprise monitoring software and systems.
- Manage server hardware repair coverage including recommendations and tracking of systems to be covered via critical contract versus out of warranty repair.
- Verifying / assigning / researching / changing user rights, passwords, password requirements, login scripts, groups, and memberships.
- Performing routine installation of updates to the server, peripheral and networking device firmware, as well as the operating system and vendor driver patches.
- Evaluate team procedures and tasks for efficiency and develop automation when possible.
Field Services Team
- Develop and implement systems and strategies resulting in improved workflows and service delivery across the division.
- Provide, create, or obtain detailed documentation on policies and best practices for systems.
- Ability to communicate orally and in writing to prepare comprehensive reports or present information.
- Interact with vendors to resolve support issues.
- Test, review, and recommend new hardware and software for inclusion in the fleet.
- Test, review, and recommend new operating systems for approval and adoption by the division.
- Develop and test scripts to increase deployment efficiencies.
- Create, test, manage, troubleshoot, and maintain documentation for image creation, driver packages, system security updates, and application deployment.
- Manage and configure Google Workspace for Education console.
- Manage and configure Apple Mobile Device Management console.
- Manage and configure Microsoft Endpoint Management console.
- Manage and configure Active Directory and Group Policies.
- Manage and improve the use of enterprise applications.
- Work closely with team supervisors with system applications, manufacturer guidelines, projects and daily tasks.
- Provide guidance and training to Network Technician I's on systems to help with service delivery.
- Mentor team members in technical areas to improve skills.
- Obtain, update, and guide team members on necessary industry standards or hardware certifications.
- Communicate, report, and address repair trend analysis and forecast with supervisors.
- Develop, gather, and request needed hardware parts and supplies based on trend analysis and forecast.
Infrastructure Team Member
- Act as the first responder to infrastructure trouble tickets including LAN switching, wireless networking, cabling, distance learning equipment, and server issues.
- Perform routine troubleshooting, installation and maintenance on switches, routers, servers, wireless equipment, PCs, servers, and UPSs.
- Maintain enterprise monitoring software with all device addresses and receive/respond to alerts accordingly.
- Assist with documenting configurations and maintaining the enterprise repository of systems documentation.
KNOWLEDGE, SKILLS AND ABILITIES
Must have a thorough knowledge of the operation, uses and capabilities of computer equipment; methods and techniques used to maintain and repair computer equipment; hazards of the work and of necessary safety precautions; and service desk applications. Must have the ability to understand and carry out written and oral instructions; read and understand maintenance manuals and work from sketches, drawings and diagrams; establish and maintain effective working relationships with colleagues, associates, team members, and vendors; and must have the ability to carry-out maintenance plans and repair schedules for technical resources in a large corporate environment. Must be skilled in the use of computer equipment and possess excellent communication both written and oral, organizational skills, and customer service skills.
EDUCATION AND EXPERIENCE
Required: High School Diploma or GED. Four (4) years of Information Technology technical hands-on experience using a combination of hardware, operating systems, and client-server applications in an enterprise-wide distributed computing environment.
Preferred: Industry-relevant certifications.
Physical Requirements
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing and crawling. Work involves moderate exposure to unusual elements such as fumes, unpleasant odors, extreme vibrations, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS
Possession of a valid driver's license and reliable transportation to carry out site visits as assigned.
Regular and reliable attendance is an essential function of this position.
Specialization and proficiency in one or more of the identified specific job function areas is essential and requires the following knowledge base:
Engineering Team
- Required: Proficiency in Windows Server, virtualization, Google, and Active Directory. - MCSA: Microsoft Certified Solutions Associate, MTA: Microsoft Technology Associate, CompTIA Storage+, VCA, VCP6-DVC, VCAP-DCA* (DCD, CIA, or CID).
- Preferred: Google Apps Certified Administrator. Microsoft Certified in Azure Fundamentals.
Field Services Team
- Required: Proficiency in local area networking and Active Directory account/rights maintenance. Proficiency in hardware repair for desktops, laptops, printers, and other electronic equipment. Expert-level knowledge of Windows, iOS, and Google client operating systems and PC, laptop, and tablet hardware troubleshooting and maintenance. Experience supporting copiers and multifunction devices hardware and software.
- Preferred: MCSA: Microsoft Certified Solutions Associate, MTA: Microsoft Technology Associate, CompTIA Network+, Security+, A+, and ITIL Foundation Certificate in IT Service Management, Google Apps Certified Administrator and ITIL Foundation Certificate in IT Service Management or equivalent certifications.
Infrastructure Team
- Required: Proficiency in Layer 2 and 3 switching, routing protocols, and wireless networks. Experience with infrastructure availability-monitoring software and equipment, and installation, troubleshooting and maintaining all aspects of structured cabling. Basic understanding of Video Teleconferencing systems, Network Security systems (Network Access Control Systems, Firewalls, Internet filtering systems), and Telephony equipment and VOIP systems.
- Preferred: One or more of the following certifications: Industry Certifications and/or CCNA.
HOW TO APPLY
Please see "Job Posting Link" below for a complete job description.
External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job.
Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job.
Reports To Muhammad Babar
Job Type: Full Time
Salary Range: Hourly rate range: $29.17-$42.56
Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed.
VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.
Unified Experience-Based Step Pay Scale: Grade 16
FTE: 1.000
Start Date: 2026-2027 School Yr
Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6)
To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at (757) 263-1133, 2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.
Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: (757) 263-1133 (voice); (757) 263-1240 (TDD) or email at: vbcpshr@vbschools.com.
GENERAL RESPONSIBILITIES
This multi-faceted technical position is responsible for maintaining and repairing information technology equipment, analyzing customer requests for service and maintenance calls in the assigned area. The position is also responsible for troubleshooting, repairing, and maintaining a variety of equipment and electronic devices. An employee in this class is responsible for communicating directly with customers. Work may be performed in a shop environment, data center, or on-site at other facilities.
ESSENTIAL TASKS
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
- Detail all information given and received into the service desk application.
- Work with the team to complete ongoing projects and tasks.
- Advise and instruct end-users on the necessary technology to achieve solutions.
- Develop specific goals and plans to prioritize, organize, and accomplish the work.
- Maintain constructive and cooperative working relationships with others.
- Troubleshoot and resolve issues.
- Manage multiple projects/priorities simultaneously.
- Train and develop training for end-users on systems, applications, and technical processes.
- Work directly with vendors for support issues.
- Perform routine checks on critical systems to ensure proper operation and minimize downtime.
- Perform related work as required.
DUTIES ASSIGNED TO SPECIFIC JOB FUNCTIONS
(Specialization and proficiency in one or more of these areas is essential.)
Engineering Team
- Collaborate and assist the engineering team with the installation, maintenance and troubleshooting of software, and configurations of Windows servers and associated hardware.
- Act as first responder to engineering team trouble-tickets including servers, Office 365, GSuite, Active Directory, uninterruptable power supply (UPS), storage, and backup systems.
- Perform routine troubleshooting and maintenance on servers, accounts, applications, appliances, and UPSs.
- Assist with conducting corrective and preventive hardware maintenance on backup systems, servers, appliances, load balancers, and UPSs.
- Assist with documenting configurations and maintaining the enterprise repository of systems documentation.
- Assist with Installation and configuration of servers, storage, cloud-based technology, and hyper-converged systems.
- Assist with performing routine installation of updates to the server, peripheral and networking device firmware, as well as the operating system and vendor driver patches.
- Maintain enterprise monitoring software and systems.
- Manage server hardware repair coverage including recommendations and tracking of systems to be covered via critical contract versus out of warranty repair.
- Verifying / assigning / researching / changing user rights, passwords, password requirements, login scripts, groups, and memberships.
- Performing routine installation of updates to the server, peripheral and networking device firmware, as well as the operating system and vendor driver patches.
- Evaluate team procedures and tasks for efficiency and develop automation when possible.
Field Services Team
- Develop and implement systems and strategies resulting in improved workflows and service delivery across the division.
- Provide, create, or obtain detailed documentation on policies and best practices for systems.
- Ability to communicate orally and in writing to prepare comprehensive reports or present information.
- Interact with vendors to resolve support issues.
- Test, review, and recommend new hardware and software for inclusion in the fleet.
- Test, review, and recommend new operating systems for approval and adoption by the division.
- Develop and test scripts to increase deployment efficiencies.
- Create, test, manage, troubleshoot, and maintain documentation for image creation, driver packages, system security updates, and application deployment.
- Manage and configure Google Workspace for Education console.
- Manage and configure Apple Mobile Device Management console.
- Manage and configure Microsoft Endpoint Management console.
- Manage and configure Active Directory and Group Policies.
- Manage and improve the use of enterprise applications.
- Work closely with team supervisors with system applications, manufacturer guidelines, projects and daily tasks.
- Provide guidance and training to Network Technician I's on systems to help with service delivery.
- Mentor team members in technical areas to improve skills.
- Obtain, update, and guide team members on necessary industry standards or hardware certifications.
- Communicate, report, and address repair trend analysis and forecast with supervisors.
- Develop, gather, and request needed hardware parts and supplies based on trend analysis and forecast.
Infrastructure Team Member
- Act as the first responder to infrastructure trouble tickets including LAN switching, wireless networking, cabling, distance learning equipment, and server issues.
- Perform routine troubleshooting, installation and maintenance on switches, routers, servers, wireless equipment, PCs, servers, and UPSs.
- Maintain enterprise monitoring software with all device addresses and receive/respond to alerts accordingly.
- Assist with documenting configurations and maintaining the enterprise repository of systems documentation.
KNOWLEDGE, SKILLS AND ABILITIES
Must have a thorough knowledge of the operation, uses and capabilities of computer equipment; methods and techniques used to maintain and repair computer equipment; hazards of the work and of necessary safety precautions; and service desk applications. Must have the ability to understand and carry out written and oral instructions; read and understand maintenance manuals and work from sketches, drawings and diagrams; establish and maintain effective working relationships with colleagues, associates, team members, and vendors; and must have the ability to carry-out maintenance plans and repair schedules for technical resources in a large corporate environment. Must be skilled in the use of computer equipment and possess excellent communication both written and oral, organizational skills, and customer service skills.
EDUCATION AND EXPERIENCE
Required: High School Diploma or GED. Four (4) years of Information Technology technical hands-on experience using a combination of hardware, operating systems, and client-server applications in an enterprise-wide distributed computing environment.
Preferred: Industry-relevant certifications.
Physical Requirements
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing and crawling. Work involves moderate exposure to unusual elements such as fumes, unpleasant odors, extreme vibrations, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS
Possession of a valid driver's license and reliable transportation to carry out site visits as assigned.
Regular and reliable attendance is an essential function of this position.
Specialization and proficiency in one or more of the identified specific job function areas is essential and requires the following knowledge base:
Engineering Team
- Required: Proficiency in Windows Server, virtualization, Google, and Active Directory. - MCSA: Microsoft Certified Solutions Associate, MTA: Microsoft Technology Associate, CompTIA Storage+, VCA, VCP6-DVC, VCAP-DCA* (DCD, CIA, or CID).
- Preferred: Google Apps Certified Administrator. Microsoft Certified in Azure Fundamentals.
Field Services Team
- Required: Proficiency in local area networking and Active Directory account/rights maintenance. Proficiency in hardware repair for desktops, laptops, printers, and other electronic equipment. Expert-level knowledge of Windows, iOS, and Google client operating systems and PC, laptop, and tablet hardware troubleshooting and maintenance. Experience supporting copiers and multifunction devices hardware and software.
- Preferred: MCSA: Microsoft Certified Solutions Associate, MTA: Microsoft Technology Associate, CompTIA Network+, Security+, A+, and ITIL Foundation Certificate in IT Service Management, Google Apps Certified Administrator and ITIL Foundation Certificate in IT Service Management or equivalent certifications.
Infrastructure Team
- Required: Proficiency in Layer 2 and 3 switching, routing protocols, and wireless networks. Experience with infrastructure availability-monitoring software and equipment, and installation, troubleshooting and maintaining all aspects of structured cabling. Basic understanding of Video Teleconferencing systems, Network Security systems (Network Access Control Systems, Firewalls, Internet filtering systems), and Telephony equipment and VOIP systems.
- Preferred: One or more of the following certifications: Industry Certifications and/or CCNA.
HOW TO APPLY
Please see "Job Posting Link" below for a complete job description.
External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job.
Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job.
Reports To Muhammad Babar
Job Type: Full Time
Salary Range: Hourly rate range: $29.17-$42.56
Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed.
VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.
Unified Experience-Based Step Pay Scale: Grade 16
FTE: 1.000
Start Date: 2026-2027 School Yr
Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6)
To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at (757) 263-1133, 2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.
Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: (757) 263-1133 (voice); (757) 263-1240 (TDD) or email at: vbcpshr@vbschools.com.
See all 39+ Network Operations Center Technician Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Network Operations Center Technician
Map your degree to the NOC role
Consular officers and USCIS adjudicators look for a direct link between your degree field and the specific NOC duties. A computer science or IT degree aligns cleanly, but a general business degree typically won't survive an H-1B specialty occupation challenge.
Pull prevailing wage data before negotiating
Use the OFLC Wage Search to find the Level I through Level IV wage for your metro area before any offer conversation. Your employer's LCA must certify at least the prevailing wage, so knowing the floor protects you from an underpaid offer that USCIS could flag.
Target managed services and telecom employers first
Managed service providers and telecom infrastructure companies run 24/7 NOC shifts and file H-1B petitions repeatedly for the same role type. Employers with an established LCA filing pattern for NOC positions move faster through USCIS because the specialty occupation argument is already documented.
Search Migrate Mate for verified NOC sponsors
Filter your job search on Migrate Mate by Network Operations Center roles to surface employers with confirmed LCA sponsorship history. This cuts out the guesswork of cold-applying to companies that have never filed for a NOC technician position before.
Clarify 24/7 shift terms before the offer stage
Many NOC roles require rotating shifts, and the H-1B petition must accurately reflect your worksite and schedule. If your employer has multiple data centers, confirm which location goes on the LCA before filing, as a worksite change after certification can require an amended petition.
Get your credentials evaluation done early
If your IT degree is from outside the U.S., get a credential evaluation from a NACES-member service before you start applying. USCIS needs to confirm your foreign degree is equivalent to a U.S. bachelor's, and missing this documentation is one of the most common reasons H-1B RFEs get issued for NOC roles.
Frequently Asked Questions
Does a Network Operations Center Technician role qualify as an H-1B specialty occupation?
It depends on how the job is written. USCIS requires the position to normally require at least a bachelor's degree in a directly related field like computer science, information technology, or network engineering. NOC roles that list a degree as preferred rather than required, or that accept any bachelor's degree regardless of field, are more likely to receive a Request for Evidence challenging specialty occupation status.
Which visa types are realistic for NOC Technician candidates without a four-year degree?
Without a qualifying bachelor's degree, H-1B sponsorship is effectively off the table for a NOC role. TN visa status is not available for NOC technicians since the position doesn't appear on the USMCA profession list. F-1 students can work as NOC technicians during OPT or STEM OPT if the role directly relates to their IT or computer science degree, buying time to complete additional credentials.
How do I find employers who have actually sponsored NOC Technician visas before?
Migrate Mate lists employers with verified LCA sponsorship history for technology and network operations roles, so you can focus your applications on companies that have already navigated the process. This matters because the H-1B specialty occupation argument for a NOC role is easier when the employer has established documentation from prior filings.
Does a network-related certification like CCNA substitute for a bachelor's degree on an H-1B?
No. USCIS does not accept certifications, no matter how industry-recognized, as equivalent to a bachelor's degree for H-1B specialty occupation purposes. If you hold a two-year associate degree plus substantial IT experience, you may be able to combine them under the three-years-of-experience-per-year-of-education rule, but this requires a credential evaluation and careful documentation.
Can I transfer an existing H-1B to a new NOC Technician employer?
Yes. If you're already in H-1B status, your new employer can file a portability petition with USCIS, and you can start work once the new petition is filed, without waiting for approval. The new employer still needs to file an LCA for the NOC role at the correct prevailing wage for the new worksite, and the specialty occupation requirement applies fresh to the new position.
What is the prevailing wage requirement for sponsored Network Operations Center Technician jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.