Patient Account Representative Jobs in USA with Visa Sponsorship
Patient Account Representative jobs handle medical billing, insurance follow-up, and patient collections, roles that qualify as specialty occupations under H-1B visa when backed by a relevant degree in healthcare administration, finance, or business. Employers in hospital systems and revenue cycle management firms sponsor regularly through H-1B and, for Australians, the E-3 visa.
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CONSTRUYE TU FUTURO CON TSI
Representante de Servicio al Cliente Remoto
Detalles del puesto:
Los candidatos contratados para posiciones remotas recibirán el equipo necesario proporcionado por la empresa. Durante el proceso de entrevista y orientación se brindará información adicional sobre el uso, manejo y políticas del equipo asignado. Tras enviar tu solicitud, recibirás un correo electrónico con instrucciones para completar evaluaciones a través de la plataforma Harver. Completar esta evaluación impulsada por inteligencia artificial es un requisito obligatorio para continuar en el proceso de selección.
Ubicación:
- Posición remota (trabajo desde casa)
- Solo residentes de Puerto Rico – deben recoger el equipo en Metro Office Park, Lot 18A, Guaynabo, 00968, Puerto Rico
Compensación:
- $12.00 por hora
¿Por qué unirte a TSI?
- Trabajo remoto desde casa
- Capacitación pagada
- Ambiente de trabajo en equipo
- Oportunidades de crecimiento profesional
- Programa de bonos e incentivos
- Beneficios completos: plan médico, dental y visión
- Plan 401(k) con aportación de la empresa
- Tiempo libre pagado y días feriados
Postúlate hoy:
Buscamos personas motivadas, responsables y comprometidas que deseen desarrollar una carrera en servicio al cliente.
Responsabilidades del puesto
- Excelentes habilidades de comunicación verbal, escrita e interpersonal.
- Capacidad para comunicarse de manera efectiva con pacientes, responsables de cuenta y terceros para atender consultas y resolver situaciones de diversa complejidad.
- Documentar de forma precisa y detallada la información de facturación del paciente (datos demográficos, seguros y pagos) en FACS y en los sistemas hospitalarios correspondientes.
- Orientar a pacientes, responsables de cuenta y terceros sobre procesos de facturación, balances pendientes, pagos de seguro, denegaciones y otras consultas relacionadas.
- Capacidad para ofrecer soluciones de pago, establecer acuerdos de pago y orientar sobre opciones de asistencia financiera.
- Mantener la confidencialidad de la información del paciente y sus expedientes médicos conforme a HIPAA y las políticas de la empresa y del cliente.
- Revisar y auditar cuentas según sea necesario para garantizar precisión y eficiencia.
- Habilidad para escribir y documentar información mientras se atienden llamadas.
- Organizar y administrar eficazmente el tiempo y las tareas asignadas.
- Realizar otras funciones relacionadas según lo asignado por el supervisor.
Requisitos / Calificaciones
- Diploma de escuela secundaria o equivalente requerido.
- Mínimo de 2 años de experiencia en servicio al cliente.
- Experiencia utilizando sistemas de facturación y cuentas de pacientes de uso común.
- Dominio de programas como Microsoft Excel y otras aplicaciones de Microsoft Office.
- Conocimiento de operaciones de centros de contacto, prácticas comerciales estándar y procesos de cobro de cuentas.
- Excelentes destrezas de servicio al cliente y capacidad analítica.
- Puntualidad y confiabilidad son indispensables.
- Orientación al cumplimiento de metas y tareas.
Requisitos mínimos de internet para posiciones remotas:
- Conexión a internet de banda ancha (no se permite DSL ni conexión telefónica).
- Conexión por cable Ethernet requerida (no se permite Wi-Fi ni puntos de acceso móviles/hotspots).
- Resultado mínimo de prueba de velocidad: 25 Mbps de descarga y 20 Mbps de subida.
Notas adicionales:
Esta descripción de puesto no pretende ser una lista completa de todas las funciones y responsabilidades asociadas con el cargo. La empresa se reserva el derecho de modificar, ampliar, reducir o reasignar funciones según las necesidades operacionales del negocio.
TSI ofrece igualdad de oportunidades de empleo a todas las personas, sin distinción de raza, color, religión, sexo, edad, origen nacional, estado civil, orientación sexual, condición de veterano protegido, información genética, discapacidad o cualquier otra categoría protegida por las leyes federales, estatales o locales aplicables.
Pay Range: USD $11.00 - USD $12.00 /Hr.
See all 47+ Patient Account Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Account Representative roles.
Get Access To All JobsTips for Finding Patient Account Representative Jobs
Match your degree to the role
Patient Account Representative positions qualify as H-1B specialty occupations only when your degree field directly relates to billing, finance, or healthcare administration. A general business degree works, but a degree in an unrelated field weakens the petition and invites a Request for Evidence from USCIS.
Target revenue cycle management employers
Large hospital networks and outsourced revenue cycle management companies file H-1B petitions far more consistently than small medical practices. Focus your applications on health systems with centralized billing departments, where sponsorship is an established HR process rather than a one-off exception.
Check prevailing wages before negotiating
Your employer must pay at least the prevailing wage for your location and role before DOL certifies the Labor Condition Application. Use the OFLC Wage Search to look up the wage level for your city so you're not caught off guard when the offer comes in.
Use Migrate Mate to find verified sponsors
Many Patient Account Representative postings don't mention sponsorship, even when the employer has a history of filing. Search Migrate Mate to surface employers with verified LCA sponsorship history for this role, so you're applying where approval pathways already exist.
Get healthcare billing credentials before applying
Certifications like a Certified Professional Biller or Certified Revenue Cycle Specialist signal specialty-occupation-level expertise to both employers and USCIS adjudicators. Having one on your resume reduces the employer's burden when documenting why a degree-level hire is required for the role.
Clarify PERM timing if you need a green card
If your employer is open to permanent residence, PERM labor certification for revenue cycle roles can take over a year before you even file the I-140. Raise this timeline in negotiations so your employer starts PERM during your first H-1B period, not scrambling at year five.
Frequently Asked Questions
Does a Patient Account Representative role qualify as an H-1B specialty occupation?
It can, but it's not automatic. USCIS requires that the position normally requires a bachelor's degree or higher in a specific field. If the employer's job description frames the role as requiring a degree in healthcare administration, finance, or business rather than just 'preferred,' it has a stronger case as a specialty occupation. Generic billing clerk postings without a degree requirement typically won't qualify.
Which visa types realistically cover Patient Account Representative sponsorship?
H-1B is the primary path for most nationalities, subject to the annual cap and lottery. Australian citizens can apply for the E-3 visa, which has its own annual allocation and no lottery. Canadian and Mexican nationals may qualify under TN visa if the role fits a listed USMCA profession. F-1 students in relevant fields can bridge to sponsorship through OPT or STEM OPT if the employer plans to file H-1B during that window.
Where can I find Patient Account Representative employers who sponsor visas?
Migrate Mate lists employers with verified sponsorship filing history for roles like Patient Account Representative, so you can focus on companies that have actually sponsored candidates rather than guessing from job postings. Hospital networks, academic medical centers, and national revenue cycle management firms tend to have established sponsorship programs that smaller clinics rarely offer.
What degree does an employer need to cite for H-1B approval in this role?
USCIS looks for a direct connection between the degree field and the job duties. For Patient Account Representative roles, degrees in health information management, healthcare administration, accounting, finance, or business administration with relevant coursework all support the petition. The employer's job posting and internal documentation must consistently state the degree requirement, not list it as optional.
Can OPT or STEM OPT cover this role while waiting for H-1B sponsorship?
Yes, if your degree is in a related field. Standard OPT gives you 12 months of work authorization after graduation. If your degree carries a STEM designation, you may qualify for a 24-month STEM OPT extension, giving your employer up to three years to file an H-1B petition on your behalf. The employer must be enrolled in E-Verify to sign off on STEM OPT training plans.
What is the prevailing wage requirement for sponsored Patient Account Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.