Payment Operations Specialist Jobs in USA with Visa Sponsorship
Payment Operations Specialists are consistently sponsored on H-1B visa, TN visa, and E-3 visas by banks, fintechs, and payment networks. Employers typically require a bachelor's degree in finance, business, or a related field, and roles qualify as specialty occupations under USCIS guidelines. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Solve both simple and complex business problems by interceding in member service related issues, billing, and operational issues specifically as it relates to financial systems and processes. Perform monthly business audits on sold business, pricing accuracy, and/or billing setup internally and through our third party billing vendor. Create and maintain an accounts receivable process and perform monthly follow-up with clients that have outstanding balances. Execute monthly billing process; ensure quality of outgoing bills and validate accounts receivable totals. Assist in Salesforce setup, auditing of monthly results, and reporting management. Perform daily review of Accounts Receivable records and assist internal teams on cash application procedures. Execute Accounts Payable vendor setup process; update internal systems at the conclusion of processing. Perform outbound communication to past due accounts through existing dunning processes. Serve as key liaison to internal Employee Benefits teammates and internal Accounting/Finance business units as it relates to invoicing and accounting functions. Protect the security and confidentiality of all client data; be mindful of corporate security policies related to client communications.
Key Responsibilities:
- Previous subscription billing or monthly invoicing experience required.
- High degree of comfort with Microsoft Office, specifically Microsoft Excel and MS Excel related formula/pivot table experience is required.
- Accounting software experience and management of a company’s accounts ledger required.
- Exceptional attention to detail and ability to manage fast paced days with multiple project assignments.
- Highly organized.
- Demonstrate leadership qualities in a team that performs a high level of transactions and multiple processes on a fixed timeline each month.
- Create reports and other audit controls to ensure totals of invoicing and commission cycles match internal financial and reporting systems.
- Nurture a service forward environment and react to client inquiries with urgency and accuracy.
- Build strong relationships internally with key stakeholders; serve as a point of contact for Employee Benefits financial processes.
Education:
- Bachelor’s degree is the most common requirement for senior-level billing roles.
- A high school diploma alone is generally not sufficient for senior-level positions.
What’s Next….
After you submit your application, you can expect the following steps in the Recruitment process:
- Recruiter Screen
- Hiring Manager Interview
- Final Interview
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Solve both simple and complex business problems by interceding in member service related issues, billing, and operational issues specifically as it relates to financial systems and processes. Perform monthly business audits on sold business, pricing accuracy, and/or billing setup internally and through our third party billing vendor. Create and maintain an accounts receivable process and perform monthly follow-up with clients that have outstanding balances. Execute monthly billing process; ensure quality of outgoing bills and validate accounts receivable totals. Assist in Salesforce setup, auditing of monthly results, and reporting management. Perform daily review of Accounts Receivable records and assist internal teams on cash application procedures. Execute Accounts Payable vendor setup process; update internal systems at the conclusion of processing. Perform outbound communication to past due accounts through existing dunning processes. Serve as key liaison to internal Employee Benefits teammates and internal Accounting/Finance business units as it relates to invoicing and accounting functions. Protect the security and confidentiality of all client data; be mindful of corporate security policies related to client communications.
Key Responsibilities:
- Previous subscription billing or monthly invoicing experience required.
- High degree of comfort with Microsoft Office, specifically Microsoft Excel and MS Excel related formula/pivot table experience is required.
- Accounting software experience and management of a company’s accounts ledger required.
- Exceptional attention to detail and ability to manage fast paced days with multiple project assignments.
- Highly organized.
- Demonstrate leadership qualities in a team that performs a high level of transactions and multiple processes on a fixed timeline each month.
- Create reports and other audit controls to ensure totals of invoicing and commission cycles match internal financial and reporting systems.
- Nurture a service forward environment and react to client inquiries with urgency and accuracy.
- Build strong relationships internally with key stakeholders; serve as a point of contact for Employee Benefits financial processes.
Education:
- Bachelor’s degree is the most common requirement for senior-level billing roles.
- A high school diploma alone is generally not sufficient for senior-level positions.
What’s Next….
After you submit your application, you can expect the following steps in the Recruitment process:
- Recruiter Screen
- Hiring Manager Interview
- Final Interview
See all Payment Operations Specialist Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Payment Operations Specialist
Target fintechs and payment networks first
Companies like payment processors, card networks, and digital banking platforms file LCAs for this role regularly. These employers are familiar with sponsorship workflows and less likely to be deterred by the process than smaller regional banks or credit unions.
Document the degree-to-role connection clearly
USCIS scrutinizes specialty occupation status for operations roles. A degree in finance, accounting, business administration, or economics directly tied to payment systems strengthens your petition significantly and reduces the risk of an RFE on eligibility grounds.
Highlight systems and compliance experience
Proficiency with payment rails like ACH, SWIFT, or card settlement systems, plus AML or fraud monitoring experience, signals specialized knowledge. This makes the specialty occupation argument more defensible and makes you a stronger candidate for sponsoring employers.
Australian citizens should prioritize the E-3 visa
The E-3 has no lottery, unlimited two-year renewals, and a cap that has never been filled. For Australian payment operations professionals, this is a faster and more predictable path than the H-1B, and many employers overlook it entirely until you raise it.
Canadian and Mexican professionals should ask about TN status
Accountants and certain management roles can qualify for TN visas under USMCA. If your payment operations role has a finance or accounting component and you hold a qualifying degree, TN status can be processed at the border without USCIS filing delays.
Get the LCA right before applying
The Labor Condition Application must be certified by the Department of Labor before your H-1B petition is filed. Confirm your employer has started this step early. Delays here push back your entire timeline, especially if you're working toward a cap filing deadline.
Frequently Asked Questions
Does a Payment Operations Specialist role qualify as a specialty occupation for H-1B purposes?
Yes, in most cases. USCIS generally accepts payment operations roles as specialty occupations when the position requires a bachelor's degree or higher in a specific field like finance, accounting, or business. The key is showing the degree requirement is genuine and tied to the actual duties, not just listed as a preference. Roles involving regulatory compliance, settlement reconciliation, or payment system oversight are stronger candidates than generalist coordinator positions.
What degree do I need to get sponsored as a Payment Operations Specialist?
A bachelor's degree in finance, accounting, business administration, economics, or a related field is the standard requirement. Some employers also accept degrees in mathematics or information systems if the role has a technical payment infrastructure component. What matters for visa purposes is that your degree field logically connects to the specific duties of the role. A general management or unrelated degree weakens the specialty occupation argument during USCIS review.
Which visa types are most common for Payment Operations Specialists?
H-1B visa is the most common path, though it requires clearing the annual lottery. Australian citizens have strong access to the E-3, which skips the lottery entirely and allows unlimited renewals. Canadian and Mexican nationals may qualify for TN visa status depending on how the role is framed and which degree they hold. L-1 visa transfers are also possible for professionals moving within a multinational financial institution.
How do I find employers who actually sponsor Payment Operations Specialists?
Browse Migrate Mate to filter specifically for Payment Operations Specialist roles at companies that have a documented history of visa sponsorship. DOL LCA disclosure data shows which employers have filed for this job title before, which is the most reliable signal of genuine sponsorship willingness. Fintechs, card networks, global banks, and payment processors file the most petitions for this role category.
Can I switch employers mid-visa if I'm already on H-1B as a Payment Operations Specialist?
Yes. H-1B portability lets you start working for a new employer as soon as they file a new H-1B petition on your behalf, without waiting for approval, as long as your prior status was lawful and the petition is non-frivolous. Your new employer must file before your current status expires. The new role should also qualify as a specialty occupation, which is straightforward if you're moving to a comparable payment operations position at another financial institution.
What is the prevailing wage requirement for sponsored Payment Operations Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.