Renewals Manager Jobs in USA with Visa Sponsorship
Renewals Managers oversee contract and policy renewal cycles, making them strong candidates for H-1B visa and E-3 visa sponsorship. The role typically qualifies as a specialty occupation when tied to business, finance, or operations degrees, and employers in insurance, SaaS, and financial services sponsor it regularly. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
ROLE AND RESPONSIBILITIES
The Renewals Manager is responsible for leading and developing a team of Renewal Specialists and Senior Renewal Specialists to protect and grow recurring revenue through the successful execution of maintenance and subscription renewals.
This role drives operational rigor, forecasting accuracy, and renewal rate performance across assigned segments, ensuring the team operates with consistency, accountability, and scalable execution. The Renewals Manager owns team performance, pipeline health, renewal strategy alignment, and cross-functional coordination.
Serving as a strategic partner to Sales and Customer Success leadership, the Renewals Manager builds a high-performing team that minimizes churn, mitigates renewal risk, and maximizes customer retention and expansion opportunities.
This is a player/coach role. The Renewals Manager is expected to allocate approximately 60-70% of time to directly supporting strategic Client Directors and complex accounts at a Senior COS level, while dedicating 30-40% to people leadership, team development, and operational governance responsibilities.
Key Outcomes & Success Metrics
- Achieve and exceed renewal rate and retention targets
- Reduce churn and revenue erosion across assigned segments
- Maintain accurate and predictable renewal forecasting
- Ensure pipeline hygiene and Salesforce data integrity
- Improve team productivity, consistency, and execution quality
- Effectively manage and reduce high-risk renewal exposure
- Develop and retain high-performing renewal talent
Key Responsibilities
People Leadership & Team Development
- Lead, coach, and develop a team of Renewal Specialists and Senior Renewal Specialists
- Establish clear performance expectations aligned to revenue retention and forecasting goals
- Conduct performance reviews and provide ongoing coaching and feedback
- Develop career progression pathways from Renewal Specialist to Senior Renewal Specialist
- Hire, onboard, and train new team members
- Manage workload distribution, account assignments, and PTO coverage planning
- Foster a culture of accountability, collaboration, and continuous improvement
- Identify skill gaps and implement targeted training and development initiatives
- Support succession planning and promotable talent development
Operational Governance & Execution Excellence
- Ensure adherence to renewal lifecycle best practices, including proactive engagement timelines (90–120 days pre-expiration)
- Drive Salesforce data integrity, documentation standards, and forecasting discipline
- Monitor pipeline health, renewal risk, and execution quality across the team
- Standardize renewal workflows, quoting practices, and operational processes
- Ensure pricing, quoting, and contract structures align with company policies and approval frameworks
- Identify systemic inefficiencies and lead process improvement initiatives
- Partner with leadership on scalable renewal strategies, tools, and system enhancements
- Reduce operational errors, missed renewals, and revenue leakage
Renewal Strategy, Forecasting & Risk Management
- Own renewal forecasting accuracy and pipeline visibility across assigned segments
- Lead regular pipeline review cadence with team members and cross-functional stakeholders
- Identify and proactively mitigate renewal risk, including customer dissatisfaction, competitive threats, or pricing challenges
- Establish consistent renewal strategy frameworks for high-value and complex accounts
- Ensure disciplined pipeline validation and alignment with Sales and Customer Success
- Escalate systemic risks and trends to Director-level leadership with actionable recommendations
Sales Support & Cross-Functional Leadership
In this player/coach role, the Renewals Manager supports complex renewals while ensuring alignment and execution across the team.
- Act as a strategic partner to Sales and Customer Success leadership to align on retention and growth strategies
- Support complex and high-risk renewal negotiations, including pricing strategy and contract structuring
- Own high-impact escalations, coordinating resolution across Finance, Procurement, Order Management, Legal, and AR/AP
- Reinforce pricing discipline, approval processes, and margin protection standards
- Align stakeholders on renewal timelines, quarter-end readiness, and execution priorities
- Model best practices in customer communication, negotiation, and risk mitigation
- Provide transactional support during peak periods while maintaining leadership accountability
Continuous Improvement & Team Enablement
- Drive development and adoption of renewal playbooks, tools, and best practices
- Partner with leadership to enhance renewal strategy, reporting, and analytics capabilities
- Promote a data-driven approach to renewal planning and execution
- Ensure team is current on product offerings, pricing models, OEM programs, and industry trends
- Champion operational excellence and continuous improvement across the renewal function
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred (or equivalent experience)
- 5–8+ years of experience in Renewals, Sales Operations, Customer Operations, or similar
- 1–3+ years of people management or team leadership experience preferred
- Strong experience in technology, including OEM maintenance, software, SaaS, or subscription models
- Proven experience managing complex, high-value, or at-risk renewals
KNOWLEDGE, SKILLS, ABILITIES
- Proven leadership and coaching capability in a performance-driven environment
- Deep understanding of the renewal lifecycle, retention strategies, and subscription business models
- Strong financial and commercial acumen, including pricing and margin considerations
- Advanced Salesforce proficiency and pipeline management expertise
- Strong forecasting and analytical skills
- Ability to influence cross-functional stakeholders without direct authority
- Excellent communication and executive presence
- Strong problem-solving and process improvement mindset
- High level of accountability, organization, and attention to detail
- Ability to operate effectively in fast-paced, high-volume environments
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
WHY AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
USE OF AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
INTRODUCTION
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
ROLE AND RESPONSIBILITIES
The Renewals Manager is responsible for leading and developing a team of Renewal Specialists and Senior Renewal Specialists to protect and grow recurring revenue through the successful execution of maintenance and subscription renewals.
This role drives operational rigor, forecasting accuracy, and renewal rate performance across assigned segments, ensuring the team operates with consistency, accountability, and scalable execution. The Renewals Manager owns team performance, pipeline health, renewal strategy alignment, and cross-functional coordination.
Serving as a strategic partner to Sales and Customer Success leadership, the Renewals Manager builds a high-performing team that minimizes churn, mitigates renewal risk, and maximizes customer retention and expansion opportunities.
This is a player/coach role. The Renewals Manager is expected to allocate approximately 60-70% of time to directly supporting strategic Client Directors and complex accounts at a Senior COS level, while dedicating 30-40% to people leadership, team development, and operational governance responsibilities.
Key Outcomes & Success Metrics
- Achieve and exceed renewal rate and retention targets
- Reduce churn and revenue erosion across assigned segments
- Maintain accurate and predictable renewal forecasting
- Ensure pipeline hygiene and Salesforce data integrity
- Improve team productivity, consistency, and execution quality
- Effectively manage and reduce high-risk renewal exposure
- Develop and retain high-performing renewal talent
Key Responsibilities
People Leadership & Team Development
- Lead, coach, and develop a team of Renewal Specialists and Senior Renewal Specialists
- Establish clear performance expectations aligned to revenue retention and forecasting goals
- Conduct performance reviews and provide ongoing coaching and feedback
- Develop career progression pathways from Renewal Specialist to Senior Renewal Specialist
- Hire, onboard, and train new team members
- Manage workload distribution, account assignments, and PTO coverage planning
- Foster a culture of accountability, collaboration, and continuous improvement
- Identify skill gaps and implement targeted training and development initiatives
- Support succession planning and promotable talent development
Operational Governance & Execution Excellence
- Ensure adherence to renewal lifecycle best practices, including proactive engagement timelines (90–120 days pre-expiration)
- Drive Salesforce data integrity, documentation standards, and forecasting discipline
- Monitor pipeline health, renewal risk, and execution quality across the team
- Standardize renewal workflows, quoting practices, and operational processes
- Ensure pricing, quoting, and contract structures align with company policies and approval frameworks
- Identify systemic inefficiencies and lead process improvement initiatives
- Partner with leadership on scalable renewal strategies, tools, and system enhancements
- Reduce operational errors, missed renewals, and revenue leakage
Renewal Strategy, Forecasting & Risk Management
- Own renewal forecasting accuracy and pipeline visibility across assigned segments
- Lead regular pipeline review cadence with team members and cross-functional stakeholders
- Identify and proactively mitigate renewal risk, including customer dissatisfaction, competitive threats, or pricing challenges
- Establish consistent renewal strategy frameworks for high-value and complex accounts
- Ensure disciplined pipeline validation and alignment with Sales and Customer Success
- Escalate systemic risks and trends to Director-level leadership with actionable recommendations
Sales Support & Cross-Functional Leadership
In this player/coach role, the Renewals Manager supports complex renewals while ensuring alignment and execution across the team.
- Act as a strategic partner to Sales and Customer Success leadership to align on retention and growth strategies
- Support complex and high-risk renewal negotiations, including pricing strategy and contract structuring
- Own high-impact escalations, coordinating resolution across Finance, Procurement, Order Management, Legal, and AR/AP
- Reinforce pricing discipline, approval processes, and margin protection standards
- Align stakeholders on renewal timelines, quarter-end readiness, and execution priorities
- Model best practices in customer communication, negotiation, and risk mitigation
- Provide transactional support during peak periods while maintaining leadership accountability
Continuous Improvement & Team Enablement
- Drive development and adoption of renewal playbooks, tools, and best practices
- Partner with leadership to enhance renewal strategy, reporting, and analytics capabilities
- Promote a data-driven approach to renewal planning and execution
- Ensure team is current on product offerings, pricing models, OEM programs, and industry trends
- Champion operational excellence and continuous improvement across the renewal function
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred (or equivalent experience)
- 5–8+ years of experience in Renewals, Sales Operations, Customer Operations, or similar
- 1–3+ years of people management or team leadership experience preferred
- Strong experience in technology, including OEM maintenance, software, SaaS, or subscription models
- Proven experience managing complex, high-value, or at-risk renewals
KNOWLEDGE, SKILLS, ABILITIES
- Proven leadership and coaching capability in a performance-driven environment
- Deep understanding of the renewal lifecycle, retention strategies, and subscription business models
- Strong financial and commercial acumen, including pricing and margin considerations
- Advanced Salesforce proficiency and pipeline management expertise
- Strong forecasting and analytical skills
- Ability to influence cross-functional stakeholders without direct authority
- Excellent communication and executive presence
- Strong problem-solving and process improvement mindset
- High level of accountability, organization, and attention to detail
- Ability to operate effectively in fast-paced, high-volume environments
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
WHY AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
USE OF AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Renewals Manager
Frame your degree as a hard requirement
USCIS approves Renewals Manager petitions when the job demonstrably requires a specific bachelor's degree field, business administration, finance, or a related discipline. Make sure your offer letter and job description reflect that requirement explicitly, not just as preferred.
Target industries with established sponsorship track records
Insurance carriers, SaaS companies, and financial services firms sponsor Renewals Managers most consistently. These industries process high renewal volumes that justify the role and have legal infrastructure already in place to handle work visa petitions efficiently.
Quantify your renewal portfolio in your resume
Sponsoring employers need to demonstrate the role is specialized. Metrics like contract value managed, renewal rates achieved, and portfolio size signal professional complexity and help distinguish your application from general account management roles that may not qualify.
Understand the LCA before your offer letter is signed
Your employer must file a Labor Condition Application certifying the offered wage meets the prevailing rate for your location and role. Confirm this step is part of their process before accepting an offer, it must be approved before your visa petition is filed.
Clarify whether the role is cap-subject or cap-exempt
Most Renewals Manager positions are cap-subject H-1B roles, meaning you need to clear the lottery. Nonprofits, universities, and government research organizations are cap-exempt, so targeting those employers lets you bypass the lottery entirely and start sooner.
Get your degree equivalency documented early
If your bachelor's degree is from outside the United States, a credential evaluation from a recognized agency strengthens your petition. Australian three-year degrees are generally accepted as equivalent to a U.S. four-year degree, but having the evaluation ready avoids delays.
Renewals Manager jobs are hiring across the US. Find yours.
Find Renewals Manager JobsFrequently Asked Questions
Does a Renewals Manager role qualify as an H-1B specialty occupation?
It can, but the job description has to establish that a specific degree field is required, not just any bachelor's degree. Roles tied to insurance, SaaS subscription management, or financial services contracts tend to qualify when the employer documents that business, finance, or a related field is genuinely necessary to perform the job. Generic management roles where any degree suffices face higher USCIS scrutiny.
Which visa types are most commonly used to sponsor Renewals Managers?
H-1B is the most common path for nationals of most countries. Australian citizens can use the E-3 visa, which has no lottery and is significantly easier to obtain. Canadian and Mexican citizens may qualify under the TN visa if the role fits an eligible USMCA category, though Renewals Manager is not always a clear TN fit and requires careful evaluation by an immigration attorney.
What degree field is typically required for Renewals Manager visa sponsorship?
Most successful H-1B petitions for this role cite degrees in business administration, finance, management, or a closely related field. The key is that the degree must be directly tied to the duties of the role, overseeing contract cycles, analyzing renewal metrics, and managing client retention strategies. A degree in an unrelated field, even if you have relevant experience, can complicate the petition.
How can I find employers who sponsor Renewals Manager roles?
Migrate Mate lists visa-sponsoring employers hiring for roles like Renewals Manager, filtered specifically for candidates who need sponsorship. Browsing there is more efficient than applying broadly, since the jobs are pre-screened for sponsorship willingness. You can also review OFLC disclosure data from the Department of Labor, which shows which companies have filed Labor Condition Applications for similar titles in the past.
Does prior approval of an H-1B for a similar role at another company help my petition?
Prior approval is a positive signal but does not guarantee approval with a new employer. USCIS evaluates each petition independently, and a new employer must file a new I-129 with its own supporting documentation. What helps is consistency, if your previous H-1B was approved for a Renewals Manager role, documenting how the new role has comparable duties and degree requirements strengthens the case for specialty occupation.
What is the prevailing wage requirement for sponsored Renewals Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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