Renewals Manager Jobs in USA with Visa Sponsorship
Renewals Managers oversee contract and policy renewal cycles, making them strong candidates for H-1B visa and E-3 visa sponsorship. The role typically qualifies as a specialty occupation when tied to business, finance, or operations degrees, and employers in insurance, SaaS, and financial services sponsor it regularly. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsAbout Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
Gusto is seeking a leader for our Benefits Advising team who is passionate about providing small business owners and their employees with the best customer experience and expert benefits advice. You will lead a licensed benefits advisor organization by empowering and enabling your individual contributors to deliver a best in class customer experience effectively in a fast paced environment. You'll be a great fit if you also have experience in effectively managing OKR/team initiatives while also leading a high performing team.
About the Team:
The Benefits Advising team at Gusto is focused on understanding the health insurance needs of small businesses, and consulting on solutions to help their employees thrive. The Benefits Advising leader will empower a team in Gusto's licensed advising renewal organization, ensuring our customers offer the best health insurance and benefits offerings for their employees. This role will balance both customer impact and operational excellence: you'll be responsible for driving customer retention, expansion, and exceptional customer experience at scale.
Your team will support small business owners in accessing the best health insurance and holistic benefits offerings - including ancillary coverage, tax-advantaged accounts, and retirement plans like 401(k). Much of this work is centered around small group health insurance, including fully insured and level-funded plans, where tailored guidance is essential for customer success.
You'll directly empower a team of 10-15 licensed advisors and specialists, guiding them through renewal cycles and enabling them to serve as trusted advisors to our customers.
Here's what you'll do day-to-day:
- Empower & Coach to Operational Excellence: Provide regular coaching and performance management (via 1:1s and monthly reviews) focused on technical mastery, customer-centricity, and hitting KPIs.
- Drive retention and revenue growth: Deliver on retention targets by ensuring tailored, high-quality renewal experiences through a customer's renewal and ongoing benefits experience.
- Evolve the customer experience: Use customer feedback and data to identify and drive improved processes and deliver more holistic, outcomes-focused advising. Act as project manager for large-scale, cross-functional initiatives that result in better outcomes for our customers.
- Lead change management: Guide organization-wide improvements, enabling advisors and managers to adapt and thrive in a dynamic environment.
- Foster culture and engagement: Build a culture rooted in Gusto's values, creating an environment of trust, feedback, and continuous learning.
- Work cross-functionally: Partner with Product, Carrier Ops, Sales, and other CX teams to act as the voice of the Advisor by surfacing feedback to improve tooling, training, workflows, and the overall customer experience.
- Champion AI integration: Identify high-impact opportunities, coach your team to build critical AI fluency, and shape the future of our customer journey by leveraging new tools for smarter, more proactive customer engagement.
Here's what we're looking for:
- 4-6 years of formal leadership experience in benefits advisory, customer success or renewals, or a similar field
- Direct experience with small group health insurance (fully insured, level-funded or PEO models) is required.
- Proven ability to drive revenue growth, customer retention, and expansion through consultative renewal and upsell strategies
- Analytic and strategic thinker with the ability to translate data into insights and actions
- Strong operational skills, proactive approach to process improvement, and previous experience driving initiatives and best practices that improve customer experience
- Ability to evaluate and adopt AI tools strategically to measurably improve advisor productivity, customer retention, and operational efficiency—while balancing innovation with risk management, compliance requirements, and maintaining customer trust in a licensed advisory context
- Experience with technology/automation solutions such as Salesforce, APIs, and benefits administration platforms
- Executive presence with the ability to align leaders across CX, Sales, and Product, to lead high-impact initiatives
- Customer-first mentality with a first-principles-thinking approach
- Thrives in and can lead a team through a fast-paced environment with constant change and rapid growth
- Able to make measured, objective, data-driven decisions on a daily basis
- Holds (or will be expected to hold) a Life & Health insurance license
Our cash compensation amount for this role is $86,530/yearly - $106,000/yearly in Phoenix and $92,245/yearly - $113,000/yearly in Denver, Chicago and Las Vegas. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
Gusto is seeking a leader for our Benefits Advising team who is passionate about providing small business owners and their employees with the best customer experience and expert benefits advice. You will lead a licensed benefits advisor organization by empowering and enabling your individual contributors to deliver a best in class customer experience effectively in a fast paced environment. You'll be a great fit if you also have experience in effectively managing OKR/team initiatives while also leading a high performing team.
About the Team:
The Benefits Advising team at Gusto is focused on understanding the health insurance needs of small businesses, and consulting on solutions to help their employees thrive. The Benefits Advising leader will empower a team in Gusto's licensed advising renewal organization, ensuring our customers offer the best health insurance and benefits offerings for their employees. This role will balance both customer impact and operational excellence: you'll be responsible for driving customer retention, expansion, and exceptional customer experience at scale.
Your team will support small business owners in accessing the best health insurance and holistic benefits offerings - including ancillary coverage, tax-advantaged accounts, and retirement plans like 401(k). Much of this work is centered around small group health insurance, including fully insured and level-funded plans, where tailored guidance is essential for customer success.
You'll directly empower a team of 10-15 licensed advisors and specialists, guiding them through renewal cycles and enabling them to serve as trusted advisors to our customers.
Here's what you'll do day-to-day:
- Empower & Coach to Operational Excellence: Provide regular coaching and performance management (via 1:1s and monthly reviews) focused on technical mastery, customer-centricity, and hitting KPIs.
- Drive retention and revenue growth: Deliver on retention targets by ensuring tailored, high-quality renewal experiences through a customer's renewal and ongoing benefits experience.
- Evolve the customer experience: Use customer feedback and data to identify and drive improved processes and deliver more holistic, outcomes-focused advising. Act as project manager for large-scale, cross-functional initiatives that result in better outcomes for our customers.
- Lead change management: Guide organization-wide improvements, enabling advisors and managers to adapt and thrive in a dynamic environment.
- Foster culture and engagement: Build a culture rooted in Gusto's values, creating an environment of trust, feedback, and continuous learning.
- Work cross-functionally: Partner with Product, Carrier Ops, Sales, and other CX teams to act as the voice of the Advisor by surfacing feedback to improve tooling, training, workflows, and the overall customer experience.
- Champion AI integration: Identify high-impact opportunities, coach your team to build critical AI fluency, and shape the future of our customer journey by leveraging new tools for smarter, more proactive customer engagement.
Here's what we're looking for:
- 4-6 years of formal leadership experience in benefits advisory, customer success or renewals, or a similar field
- Direct experience with small group health insurance (fully insured, level-funded or PEO models) is required.
- Proven ability to drive revenue growth, customer retention, and expansion through consultative renewal and upsell strategies
- Analytic and strategic thinker with the ability to translate data into insights and actions
- Strong operational skills, proactive approach to process improvement, and previous experience driving initiatives and best practices that improve customer experience
- Ability to evaluate and adopt AI tools strategically to measurably improve advisor productivity, customer retention, and operational efficiency—while balancing innovation with risk management, compliance requirements, and maintaining customer trust in a licensed advisory context
- Experience with technology/automation solutions such as Salesforce, APIs, and benefits administration platforms
- Executive presence with the ability to align leaders across CX, Sales, and Product, to lead high-impact initiatives
- Customer-first mentality with a first-principles-thinking approach
- Thrives in and can lead a team through a fast-paced environment with constant change and rapid growth
- Able to make measured, objective, data-driven decisions on a daily basis
- Holds (or will be expected to hold) a Life & Health insurance license
Our cash compensation amount for this role is $86,530/yearly - $106,000/yearly in Phoenix and $92,245/yearly - $113,000/yearly in Denver, Chicago and Las Vegas. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Renewals Manager
Frame your degree as a hard requirement
USCIS approves Renewals Manager petitions when the job demonstrably requires a specific bachelor's degree field, business administration, finance, or a related discipline. Make sure your offer letter and job description reflect that requirement explicitly, not just as preferred.
Target industries with established sponsorship track records
Insurance carriers, SaaS companies, and financial services firms sponsor Renewals Managers most consistently. These industries process high renewal volumes that justify the role and have legal infrastructure already in place to handle work visa petitions efficiently.
Quantify your renewal portfolio in your resume
Sponsoring employers need to demonstrate the role is specialized. Metrics like contract value managed, renewal rates achieved, and portfolio size signal professional complexity and help distinguish your application from general account management roles that may not qualify.
Understand the LCA before your offer letter is signed
Your employer must file a Labor Condition Application certifying the offered wage meets the prevailing rate for your location and role. Confirm this step is part of their process before accepting an offer, it must be approved before your visa petition is filed.
Clarify whether the role is cap-subject or cap-exempt
Most Renewals Manager positions are cap-subject H-1B roles, meaning you need to clear the lottery. Nonprofits, universities, and government research organizations are cap-exempt, so targeting those employers lets you bypass the lottery entirely and start sooner.
Get your degree equivalency documented early
If your bachelor's degree is from outside the United States, a credential evaluation from a recognized agency strengthens your petition. Australian three-year degrees are generally accepted as equivalent to a U.S. four-year degree, but having the evaluation ready avoids delays.
Frequently Asked Questions
Does a Renewals Manager role qualify as an H-1B specialty occupation?
It can, but the job description has to establish that a specific degree field is required, not just any bachelor's degree. Roles tied to insurance, SaaS subscription management, or financial services contracts tend to qualify when the employer documents that business, finance, or a related field is genuinely necessary to perform the job. Generic management roles where any degree suffices face higher USCIS scrutiny.
Which visa types are most commonly used to sponsor Renewals Managers?
H-1B visa is the most common path for nationals of most countries. Australian citizens can use the E-3 visa, which has no lottery and is significantly easier to obtain. Canadian and Mexican citizens may qualify under the TN visa if the role fits an eligible USMCA category, though Renewals Manager is not always a clear TN fit and requires careful evaluation by an immigration attorney.
What degree field is typically required for Renewals Manager visa sponsorship?
Most successful H-1B petitions for this role cite degrees in business administration, finance, management, or a closely related field. The key is that the degree must be directly tied to the duties of the role, overseeing contract cycles, analyzing renewal metrics, and managing client retention strategies. A degree in an unrelated field, even if you have relevant experience, can complicate the petition.
How can I find employers who sponsor Renewals Manager roles?
Migrate Mate lists visa-sponsoring employers hiring for roles like Renewals Manager, filtered specifically for candidates who need sponsorship. Browsing there is more efficient than applying broadly, since the jobs are pre-screened for sponsorship willingness. You can also review OFLC disclosure data from the Department of Labor, which shows which companies have filed Labor Condition Applications for similar titles in the past.
Does prior approval of an H-1B for a similar role at another company help my petition?
Prior approval is a positive signal but does not guarantee approval with a new employer. USCIS evaluates each petition independently, and a new employer must file a new I-129 with its own supporting documentation. What helps is consistency, if your previous H-1B was approved for a Renewals Manager role, documenting how the new role has comparable duties and degree requirements strengthens the case for specialty occupation.
What is the prevailing wage requirement for sponsored Renewals Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.