Servicenow Administrator Jobs in USA with Visa Sponsorship
ServiceNow Administrators are in steady demand from U.S. employers who sponsor H-1B and TN visas for qualified candidates. Most roles require a bachelor's degree in computer science or IT, and ITSM platform experience is often enough to satisfy specialty occupation requirements. For detailed occupation requirements, see the O*NET profile.
See All Servicenow Administrator JobsOverview
Showing 5 of 115+ Servicenow Administrator jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 115+ Servicenow Administrator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Servicenow Administrator roles.
Get Access To All JobsLocation Detail: 9 Farm Springs Rd Farmington (10566)
Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Position Summary:
We are seeking a senior-level ServiceNow HRSD Administrator who will be responsible for the administration, configuration, and ongoing support of the ServiceNow Human Resources Service Delivery (HRSD) platform. This role partners closely with HR, IT, and business stakeholders to ensure HR services are delivered efficiently, securely, and in alignment with organizational policies and best practices. Works directly with business stakeholders to understand requirements, design solutions, and develop and configure all platform changes.
Position Responsibilities:
Key Areas of Responsibility
Platform Administration & Configuration
-
Administer, configure, and maintain the ServiceNow HRSD application, including:
-
Case and Knowledge Management
-
Employee Service Center
-
HR Catalog and workflows
-
Lifecycle Events
-
Manage users, roles, groups, ACLs, SSO and LDAP configuration in alignment with HR security and data privacy requirements.
- Plan and execute platform upgrades, ensuring customization compatibility.
- Monitor platform health, performance, and utilization.
- Configure forms, fields, UI policies, business rules, client scripts, workflows, and notifications.
HR Process Support
- Translate HR business requirements into ServiceNow HRSD solutions.
- Support end-to-end HR processes such as onboarding, offboarding, benefits, and payroll inquiries.
Integration & Data Management
- Support integrations between ServiceNow HRSD and other HR systems (e.g., HRIS, identity management tools).
- Monitor data quality, perform audits, and ensure accurate reporting and compliance.
Incident, Request & Change Management
- Provide Tier 2/3 support for HRSD incidents and service requests.
- Troubleshoot and resolve platform issues, performance concerns, and defects.
- Support upgrades, patches, and releases, including testing and validation.
Reporting & Continuous Improvement
- Create and maintain reports and dashboards for HR and leadership.
- Identify opportunities for automation, optimization, and improved user experience.
- Stay current with ServiceNow releases, HRSD enhancements, and best practices.
Qualifications
Education
- Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field.
Experience
- 4+ years of progressive experience in ServiceNow.
- Proven experience with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Multiple full lifecycle ServiceNow implementations from requirements through deployment.
- Track record of post-implementation platform optimization and stabilization.
- Experience with upgrade management, import sets, data sources.
Licensure, Certification, Registration
- Certified ServiceNow System Admin.
Knowledge, Skills and Ability Requirements
- Strong configuration knowledge: Forms, Lists, Dictionaries, ACLs, Notifications.
- Familiarity with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Basic scripting (JavaScript) for light customizations.
- Knowledge of security and governance practices.
- Strong background in business analysis and requirements gathering.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Location Detail: 9 Farm Springs Rd Farmington (10566)
Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Position Summary:
We are seeking a senior-level ServiceNow HRSD Administrator who will be responsible for the administration, configuration, and ongoing support of the ServiceNow Human Resources Service Delivery (HRSD) platform. This role partners closely with HR, IT, and business stakeholders to ensure HR services are delivered efficiently, securely, and in alignment with organizational policies and best practices. Works directly with business stakeholders to understand requirements, design solutions, and develop and configure all platform changes.
Position Responsibilities:
Key Areas of Responsibility
Platform Administration & Configuration
-
Administer, configure, and maintain the ServiceNow HRSD application, including:
-
Case and Knowledge Management
-
Employee Service Center
-
HR Catalog and workflows
-
Lifecycle Events
-
Manage users, roles, groups, ACLs, SSO and LDAP configuration in alignment with HR security and data privacy requirements.
- Plan and execute platform upgrades, ensuring customization compatibility.
- Monitor platform health, performance, and utilization.
- Configure forms, fields, UI policies, business rules, client scripts, workflows, and notifications.
HR Process Support
- Translate HR business requirements into ServiceNow HRSD solutions.
- Support end-to-end HR processes such as onboarding, offboarding, benefits, and payroll inquiries.
Integration & Data Management
- Support integrations between ServiceNow HRSD and other HR systems (e.g., HRIS, identity management tools).
- Monitor data quality, perform audits, and ensure accurate reporting and compliance.
Incident, Request & Change Management
- Provide Tier 2/3 support for HRSD incidents and service requests.
- Troubleshoot and resolve platform issues, performance concerns, and defects.
- Support upgrades, patches, and releases, including testing and validation.
Reporting & Continuous Improvement
- Create and maintain reports and dashboards for HR and leadership.
- Identify opportunities for automation, optimization, and improved user experience.
- Stay current with ServiceNow releases, HRSD enhancements, and best practices.
Qualifications
Education
- Bachelor’s degree in Information Systems, Human Resources, Business Administration, or related field.
Experience
- 4+ years of progressive experience in ServiceNow.
- Proven experience with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Multiple full lifecycle ServiceNow implementations from requirements through deployment.
- Track record of post-implementation platform optimization and stabilization.
- Experience with upgrade management, import sets, data sources.
Licensure, Certification, Registration
- Certified ServiceNow System Admin.
Knowledge, Skills and Ability Requirements
- Strong configuration knowledge: Forms, Lists, Dictionaries, ACLs, Notifications.
- Familiarity with HRSD modules (Case Management, Lifecycle events, Journeys, Knowledge management).
- Basic scripting (JavaScript) for light customizations.
- Knowledge of security and governance practices.
- Strong background in business analysis and requirements gathering.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
How to Get Visa Sponsorship as a Servicenow Administrator
Get ServiceNow Certified Before You Apply
The Certified System Administrator credential signals technical depth to both employers and USCIS. It strengthens the specialty occupation argument for your H-1B petition and gives hiring managers a clear reason to sponsor rather than hire locally.
Target Mid-to-Large Enterprises With IT Departments
Companies running ServiceNow at scale, healthcare networks, financial institutions, federal contractors, are more likely to have established visa sponsorship programs and dedicated HR teams who understand the H-1B process from start to finish.
Align Your Degree Field to the Role Description
USCIS scrutinizes whether your degree directly relates to the position. A computer science, information systems, or MIS degree aligns cleanly. If your degree is in an adjacent field, gather documentation showing how your coursework supports the technical requirements.
Highlight Platform-Specific Implementation Experience
Generic IT experience is less compelling than ServiceNow-specific work. Catalog your experience with specific modules, ITSM, HRSD, SecOps, or CSM. Employers sponsoring visas want confidence you can contribute immediately without extensive onboarding.
Use Migrate Mate to Find Employers Already Sponsoring
Searching broadly wastes time on employers who won't sponsor. Migrate Mate filters jobs by visa sponsorship availability, letting you focus your applications on companies that have already committed to supporting international candidates in technical roles.
Servicenow Administrator jobs are hiring across the US. Find yours.
Find Servicenow Administrator JobsSee all 115+ Servicenow Administrator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Servicenow Administrator roles.
Get Access To All JobsFrequently Asked Questions
Can a ServiceNow Administrator role qualify for H-1B sponsorship?
Yes. ServiceNow Administrator positions typically meet the H-1B specialty occupation standard because they require at least a bachelor's degree in computer science, information systems, or a related field. USCIS has approved H-1B petitions for this role consistently, particularly when the job description specifies degree requirements and advanced platform responsibilities like workflow automation, integrations, or access governance.
What degree do I need for a sponsored ServiceNow Administrator job?
Most employers and USCIS expect a bachelor's degree in computer science, management information systems, information technology, or a closely related discipline. Some employers accept degrees in other fields if paired with significant ServiceNow-specific experience and certifications. A degree in an unrelated field makes the H-1B petition harder to support and increases the risk of a Request for Evidence.
How competitive is H-1B sponsorship for this role compared to other IT jobs?
ServiceNow Administrator is a mid-tier sponsorship role, more common than niche infrastructure positions but less dominant than software engineering. The H-1B lottery applies regardless of job title, so selection odds are the same across roles. The difference is employer willingness to sponsor: enterprise IT shops and managed service providers in this space have done it before and are generally comfortable with the process.
Where can I find ServiceNow Administrator jobs that offer visa sponsorship?
Migrate Mate is built specifically for this search. It aggregates roles from employers willing to sponsor international candidates, so you're not wasting applications on positions that will reject you at the offer stage. You can browse ServiceNow Administrator openings filtered by sponsorship availability rather than sifting through thousands of postings with no visa support.
Does a ServiceNow certification help with visa sponsorship approval?
Certifications don't directly influence USCIS decisions, but they matter in two practical ways. First, they make employers more willing to sponsor because they reduce onboarding risk. Second, they support the specialty occupation argument by demonstrating that the role requires specialized, degree-level knowledge. The Certified System Administrator and Certified Implementation Specialist credentials carry the most weight with hiring managers evaluating sponsorship candidates.
What is the prevailing wage requirement for sponsored Servicenow Administrator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which Servicenow Administrator employers are hiring and sponsoring visas right now.
Search Servicenow Administrator Jobs