Application Consultant Jobs in USA with Visa Sponsorship
Application Consultants who need visa sponsorship typically pursue H-1B visa or E-3 visas, which require a qualifying bachelor's degree and a specialty occupation designation. Employers in consulting, software, and enterprise services regularly sponsor this role. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To support our continued growth, we are seeking an experienced Workforce Engagement Management (WEM) Consultant to join our Professional Services team. In this role, you will lead the consultative delivery, implementation, and deployment of Five9 and Verint WEM solutions, partnering closely with customers to deliver both technical and business outcomes.
ROLE AND RESPONSIBILITIES:
The ideal candidate will demonstrate the following:
- Extensive experience implementing and consulting on Verint WEM solutions, with a strong focus on Quality Bot™ / AQM, Speech Analytics and Quality Management.
- Proven ability to lead and deliver end-to-end Verint WEM engagements, from design through deployment.
- Broad consulting experience advising customers on best practices for Verint AQM, Speech Analytics and Interactions.
- Deep understanding of Verint integration architecture includes the integration of QM data with Performance management and reporting.
- Hands-on experience training customers across all aspects of Verint AQM, Quality Bot and Speech Analytics.
- Ideally, exposure to additional Verint WEM applications, such as Performance Management, Text Analytics, and Workforce Management.
Key Responsibilities:
- Software delivery at an Application Consultant/Trainer level for our WEM Vendor suite of products including Quality Bot™ / AQM, Speech Analytics and Quality Monitoring.
- Additional experience with Performance Management would be useful.
- Initially this role will have a focus on Speech Analytics and Quality Management. Candidates must hold current 'cloud certifications for Verint DPA' or be able to work towards obtaining the appropriate Verint Certifications, within the first 30 days, if not already obtained.
- Effectively communicate plans, progress and status/updates to both internal staff and customer stakeholders.
- Articulate the value of Five9's Professional Services through presentations, demonstrations and open discussion with customers and prospects.
- Implement and troubleshoot Five9's WEM Vendor on demand software solutions in a wide array of configurations and Customer environments both remotely and on-site.
- Understand client requirements and design; work with the Implementation and Support Teams to formulate Implementation Plans that meet Customers' needs.
- Mitigate project risk by proactively recognizing and communicating challenges, managing changes and providing contingency plans that enable customer success.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
- The successful candidate will be designated owner for Five9's Verint AQM /Quality Bot ™ services and will be responsible for the development and maintenance of all Verint Quality Bot ™ / AQM related service offerings and customer-facing materials.
BASIC QUALIFICATIONS:
- Experience managing delivery, training, and implementation of Verint WEM, (QM/AQM, Speech analytics and performance management).
- Experience with other WEM solutions such as NICE, CSI, Calabrio, Aspect Monet, etc. is highly desired.
- Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices.
- 5 years of Verint WEM implementation experience, with a minimum of 3 years in a Professional Services or as an application consultant for Verint AQM/ Quality Bot ™ or Speech Analytics.
- Willingness to travel up to 70% with some international travel.
- Excellent written and verbal skills.
- BA/BS or equivalent experience.
PREFERRED QUALIFICATIONS:
- Strong combination of Verint consulting experience and customer training skills, along with excellent customer communication skills.
- Expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative.
- Must possess a strong working knowledge of QM, Analytics, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with WFO Vendors solutions is required.
- Self-starter possessing excellent time management skills and able to manage multiple implementation and sales activities simultaneously.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
INTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To support our continued growth, we are seeking an experienced Workforce Engagement Management (WEM) Consultant to join our Professional Services team. In this role, you will lead the consultative delivery, implementation, and deployment of Five9 and Verint WEM solutions, partnering closely with customers to deliver both technical and business outcomes.
ROLE AND RESPONSIBILITIES:
The ideal candidate will demonstrate the following:
- Extensive experience implementing and consulting on Verint WEM solutions, with a strong focus on Quality Bot™ / AQM, Speech Analytics and Quality Management.
- Proven ability to lead and deliver end-to-end Verint WEM engagements, from design through deployment.
- Broad consulting experience advising customers on best practices for Verint AQM, Speech Analytics and Interactions.
- Deep understanding of Verint integration architecture includes the integration of QM data with Performance management and reporting.
- Hands-on experience training customers across all aspects of Verint AQM, Quality Bot and Speech Analytics.
- Ideally, exposure to additional Verint WEM applications, such as Performance Management, Text Analytics, and Workforce Management.
Key Responsibilities:
- Software delivery at an Application Consultant/Trainer level for our WEM Vendor suite of products including Quality Bot™ / AQM, Speech Analytics and Quality Monitoring.
- Additional experience with Performance Management would be useful.
- Initially this role will have a focus on Speech Analytics and Quality Management. Candidates must hold current 'cloud certifications for Verint DPA' or be able to work towards obtaining the appropriate Verint Certifications, within the first 30 days, if not already obtained.
- Effectively communicate plans, progress and status/updates to both internal staff and customer stakeholders.
- Articulate the value of Five9's Professional Services through presentations, demonstrations and open discussion with customers and prospects.
- Implement and troubleshoot Five9's WEM Vendor on demand software solutions in a wide array of configurations and Customer environments both remotely and on-site.
- Understand client requirements and design; work with the Implementation and Support Teams to formulate Implementation Plans that meet Customers' needs.
- Mitigate project risk by proactively recognizing and communicating challenges, managing changes and providing contingency plans that enable customer success.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
- The successful candidate will be designated owner for Five9's Verint AQM /Quality Bot ™ services and will be responsible for the development and maintenance of all Verint Quality Bot ™ / AQM related service offerings and customer-facing materials.
BASIC QUALIFICATIONS:
- Experience managing delivery, training, and implementation of Verint WEM, (QM/AQM, Speech analytics and performance management).
- Experience with other WEM solutions such as NICE, CSI, Calabrio, Aspect Monet, etc. is highly desired.
- Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices.
- 5 years of Verint WEM implementation experience, with a minimum of 3 years in a Professional Services or as an application consultant for Verint AQM/ Quality Bot ™ or Speech Analytics.
- Willingness to travel up to 70% with some international travel.
- Excellent written and verbal skills.
- BA/BS or equivalent experience.
PREFERRED QUALIFICATIONS:
- Strong combination of Verint consulting experience and customer training skills, along with excellent customer communication skills.
- Expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative.
- Must possess a strong working knowledge of QM, Analytics, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with WFO Vendors solutions is required.
- Self-starter possessing excellent time management skills and able to manage multiple implementation and sales activities simultaneously.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Get Access To All JobsTips for Finding Visa Sponsorship as an Application Consultant
Target employers with a sponsorship track record
Consulting firms and enterprise software companies like Deloitte, SAP, and Oracle have established immigration programs and sponsor Application Consultants regularly. Prioritizing these employers significantly reduces the friction of initiating a first-time sponsorship process.
Get your job offer letter as specific as possible
The petition supporting your visa needs to describe duties that clearly require a specialized degree. Vague titles like 'consultant' without detailed responsibilities can invite USCIS scrutiny. Ask your employer to document specific technical and analytical duties in writing.
Keep your immigration and employment records organized
When changing employers as an Application Consultant, your new employer must file a fresh petition before you begin work. Keeping copies of prior approvals, LCAs, and pay stubs makes the transfer process faster and helps attorneys prepare an accurate petition.
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Find Application Consultant JobsFrequently Asked Questions
Does an Application Consultant role qualify as a specialty occupation for H-1B purposes?
Generally yes, but it depends on how the role is defined. USCIS requires that a bachelor's degree in a specific field be a standard minimum for entry into the position. Application Consultant roles tied to enterprise software implementation, systems configuration, or technical consulting typically qualify. Generalist consulting roles without a clear degree requirement can face requests for evidence.
Which visa types are most common for Application Consultants seeking sponsorship?
The H-1B is the most widely used visa for Application Consultants in the U.S. Australian citizens have access to the E-3, which is faster to obtain, has no lottery, and allows unlimited two-year renewals. Canadian and Mexican nationals may qualify for TN status under the NAFTA/USMCA professional categories if the role fits a listed occupation.
How do I find employers willing to sponsor Application Consultants?
Migrate Mate is the most direct way to find sponsorship-open Application Consultant roles, since listings are filtered specifically for candidates who need visa support. Beyond the job board, large consulting firms and enterprise software vendors have the most established sponsorship programs and file the highest volume of petitions for this job title each year.
Can I switch from OPT to an H-1B as an Application Consultant without a gap in work authorization?
Yes, if your employer files your H-1B petition before your OPT expires and you have a valid OPT extension (cap-gap protection applies through September 30 if your petition is timely filed). The cap-gap rule allows you to continue working under OPT status while the H-1B is pending, provided the petition was filed during the registration window.
Does a three-year bachelor's degree from Australia or India satisfy H-1B degree requirements?
It can, but it requires supporting documentation. USCIS accepts foreign three-year degrees when combined with relevant post-degree experience or a credential evaluation showing equivalency to a U.S. four-year bachelor's degree. A credential evaluation from a recognized agency, along with reference letters confirming relevant work experience, strengthens the petition considerably and reduces the risk of a request for evidence.
What is the prevailing wage requirement for sponsored Application Consultant jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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