Solutions Engineering Manager Jobs in USA with Visa Sponsorship
Solutions Engineering Manager roles sit at the intersection of technical depth and client-facing leadership, making them strong candidates for H-1B visa and O-1 visa sponsorship. Most employers classify this as a specialty occupation requiring a degree in computer science, engineering, or a related field. For detailed occupation requirements, see the O*NET profile.
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INTRODUCTION
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
ABOUT THE ROLE
As a Strategic Solutions Engineering Manager at Cresta, you will lead a team of high-performing Solutions Engineers supporting complex sales cycles within our Strategic West segment. You’ll partner closely with Strategic sales leadership to align SE coverage with pipeline priorities, coach your team through technical discovery and solution design, and ensure executional excellence across demos, POCs, and technical validation. In this role, you will collaborate cross-functionally with Product, Engineering, and Enablement to elevate the SE team’s impact and drive continuous improvement in how we position and deliver Cresta’s platform. You’ll also support key strategic deals directly, providing hands-on technical leadership, influencing the solution design, and helping shape the business case alongside Strategic Account Executives.
Responsibilities
- Conduct weekly 1:1s and team meetings to coach SEs on deal strategy, technical execution, and best practices.
- Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with SE Enablement on targeted training.
- Align closely with Strategic Sales Leaders through weekly syncs, sales leadership meetings, and coverage reviews to drive segment strategy.
- Run weekly SE pipeline reviews to ensure technical qualification, surface systemic blockers, and share performance metrics with leadership.
- Manage SE team capacity and utilization, coordinate cross-regional support, and drive recruiting and onboarding with structured 30-60-90 day plans.
- Provide hands-on support for 2–3 strategic Strategic accounts by leading technical discovery and shaping technical strategy for deals >$1M.
- Collaborate with Product to influence the roadmap, lead Strategic-specific POC initiatives, and validate complex implementations.
- Develop and deliver high-impact demos and presentations; co-design POCs that accelerate sales cycles for priority Strategic opportunities.
- Establish and scale technical best practices, discovery frameworks, and competitive enablement assets across the Strategic SE team.
QUALIFICATIONS WE VALUE
- 8+ years of experience in sales engineering or technical sales, with 3+ years in a leadership capacity
- Understanding of AI Agent applications, with hands-on experience integrating AI into customer workflows
- Deep expertise in Contact Center technologies, including Conversational AI, CCaaS platforms, and telephony infrastructure
- Strong working knowledge of strategic platforms including Salesforce, Google, Amazon, and contact center infrastructure
- Known for resourcefulness, strategic thinking, and a collaborative mindset when working cross-functionally to drive deal success
- Passionate about Sales Engineering career development, with a focus on coaching SEs through structured growth plans, role clarity, and skills development
- Experience in building mentoring frameworks that foster technical excellence, soft skill growth, and leadership readiness within the SE organization
- Embody and promote our core Operating Principles through mentorship, leadership, and hands-on engagement
PERKS & BENEFITS
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
COMPENSATION AT CRESTA
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
Base Salary Range: $225,000 – $245,000 + variable & Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
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Get Access To All JobsTips for Finding Visa Sponsorship as a Solutions Engineering Manager
Target companies with H-1B filing history
Enterprise software and cloud infrastructure companies file H-1B petitions for Solutions Engineering Managers at high rates. Focus your search on employers with consistent sponsorship track records rather than startups with no prior USCIS filing history.
Clarify the specialty occupation case upfront
USCIS scrutinizes managerial H-1B petitions. Your employer's attorney will need to show the role requires a specific technical degree, not just general management skills. Roles with hands-on technical responsibilities and client solution design are strongest.
Document your technical contributions, not just leadership
Petition approvals hinge on demonstrating specialty occupation. Emphasize architecture reviews, technical solutioning, and product-specific expertise in your resume and employer support letter, not just team size or revenue metrics.
Understand that managerial roles face higher RFE rates
USCIS issues Requests for Evidence more frequently on managerial H-1B filings. Expect your employer to need detailed job duty breakdowns showing the majority of time is spent on technical, degree-requiring work rather than administrative management.
Consider the O-1A if you have a strong track record
Experienced Solutions Engineering Managers with industry awards, published work, or high-compensation evidence may qualify for the O-1A extraordinary ability visa, which has no lottery and no annual cap, making approval more predictable.
Use Migrate Mate to find employers actively sponsoring this role
Not all companies will sponsor Solutions Engineering Manager positions. Browse Migrate Mate to identify employers currently hiring for this title with confirmed visa sponsorship, saving time spent on applications that will go nowhere.
Frequently Asked Questions
Can a Solutions Engineering Manager role qualify for H-1B sponsorship?
Yes, but the petition requires careful framing. USCIS must be convinced the role qualifies as a specialty occupation, meaning it requires a specific bachelor's degree or higher in a directly related field like computer science or engineering. Roles where technical solutioning and architecture work make up the majority of duties are significantly stronger candidates than pure people-management positions.
What degree does a Solutions Engineering Manager typically need for visa sponsorship?
Most employers specify a bachelor's degree in computer science, engineering, information systems, or a closely related technical field. A general business degree alone is unlikely to support the specialty occupation argument USCIS requires. If your degree is in a tangentially related field, a combination of education and progressive technical experience can sometimes bridge the gap, but this adds complexity to the petition.
Are H-1B approval rates lower for managerial roles like Solutions Engineering Manager?
Yes. USCIS has historically issued more Requests for Evidence for managerial H-1B visa petitions compared to individual contributor technical roles. The concern is whether management duties displace the specialty occupation requirement. Approvals are strongest when the job description shows the manager is also directly performing technical work, such as designing solutions architectures or leading complex client integrations, rather than solely overseeing a team.
Can I get sponsored for this role on an E-3 or TN visa instead of H-1B?
Australian citizens can pursue E-3 visa sponsorship for a Solutions Engineering Manager role if the specialty occupation requirement is met, with no lottery involved. Canadian and Mexican citizens may qualify under TN visa status if the role maps to an eligible USMCA profession, though Solutions Engineering Manager is not a listed TN category and typically requires reclassification under a qualifying title like Engineer or Computer Systems Analyst, which adds risk.
Where can I find Solutions Engineering Manager jobs that offer visa sponsorship?
Migrate Mate is built specifically for international candidates and filters for employers actively willing to sponsor visas. Because sponsorship willingness is not consistently disclosed in standard job postings, using Migrate Mate removes the guesswork and helps you focus on companies that have already confirmed they will support the visa process for this type of role.
What is the prevailing wage requirement for sponsored Solutions Engineering Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.