Solutions Engineering Manager Jobs in USA with Visa Sponsorship
Solutions Engineering Manager roles sit at the intersection of technical depth and client-facing leadership, making them strong candidates for H-1B visa and O-1 visa sponsorship. Most employers classify this as a specialty occupation requiring a degree in computer science, engineering, or a related field. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
ROLE AND RESPONSIBILITIES
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
- Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
- Lead, coach, and scale a high-performing SE team across global regions and core verticals.
- Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
- Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
- Serve as a trusted technical advisor and executive point of contact for large customers.
- Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
- Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
- Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
- Build reusable, scalable solution frameworks, and industry-specific technical assets.
- Advocate for customer needs and insights internally to influence product roadmap and prioritization.
- Represent Intercom and the SE function externally through executive meetings and strategic events.
- Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
BASIC QUALIFICATIONS
- 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
- Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
- Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
- Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
- Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
- A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth.
- Able to travel internationally on average once a month.
- Ability to flex working hours to partner with teams in EMEA and APAC.
- Excellent communication and presentation skills.
COMPENSATION
The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
LI-Hybrid
UNLEASH YOUR POTENTIAL
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
POLICIES
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
INTRODUCTION
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
ROLE AND RESPONSIBILITIES
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
- Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
- Lead, coach, and scale a high-performing SE team across global regions and core verticals.
- Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
- Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
- Serve as a trusted technical advisor and executive point of contact for large customers.
- Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
- Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
- Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
- Build reusable, scalable solution frameworks, and industry-specific technical assets.
- Advocate for customer needs and insights internally to influence product roadmap and prioritization.
- Represent Intercom and the SE function externally through executive meetings and strategic events.
- Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
BASIC QUALIFICATIONS
- 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
- Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
- Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
- Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
- Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
- A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth.
- Able to travel internationally on average once a month.
- Ability to flex working hours to partner with teams in EMEA and APAC.
- Excellent communication and presentation skills.
COMPENSATION
The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
LI-Hybrid
UNLEASH YOUR POTENTIAL
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
POLICIES
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
See all 5,302+ Solutions Engineering Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Solutions Engineering Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Solutions Engineering Manager
Target companies with H-1B filing history
Enterprise software and cloud infrastructure companies file H-1B petitions for Solutions Engineering Managers at high rates. Focus your search on employers with consistent sponsorship track records rather than startups with no prior USCIS filing history.
Clarify the specialty occupation case upfront
USCIS scrutinizes managerial H-1B petitions. Your employer's attorney will need to show the role requires a specific technical degree, not just general management skills. Roles with hands-on technical responsibilities and client solution design are strongest.
Document your technical contributions, not just leadership
Petition approvals hinge on demonstrating specialty occupation. Emphasize architecture reviews, technical solutioning, and product-specific expertise in your resume and employer support letter, not just team size or revenue metrics.
Understand that managerial roles face higher RFE rates
USCIS issues Requests for Evidence more frequently on managerial H-1B filings. Expect your employer to need detailed job duty breakdowns showing the majority of time is spent on technical, degree-requiring work rather than administrative management.
Consider the O-1A if you have a strong track record
Experienced Solutions Engineering Managers with industry awards, published work, or high-compensation evidence may qualify for the O-1A extraordinary ability visa, which has no lottery and no annual cap, making approval more predictable.
Use Migrate Mate to find employers actively sponsoring this role
Not all companies will sponsor Solutions Engineering Manager positions. Browse Migrate Mate to identify employers currently hiring for this title with confirmed visa sponsorship, saving time spent on applications that will go nowhere.
Frequently Asked Questions
Can a Solutions Engineering Manager role qualify for H-1B sponsorship?
Yes, but the petition requires careful framing. USCIS must be convinced the role qualifies as a specialty occupation, meaning it requires a specific bachelor's degree or higher in a directly related field like computer science or engineering. Roles where technical solutioning and architecture work make up the majority of duties are significantly stronger candidates than pure people-management positions.
What degree does a Solutions Engineering Manager typically need for visa sponsorship?
Most employers specify a bachelor's degree in computer science, engineering, information systems, or a closely related technical field. A general business degree alone is unlikely to support the specialty occupation argument USCIS requires. If your degree is in a tangentially related field, a combination of education and progressive technical experience can sometimes bridge the gap, but this adds complexity to the petition.
Are H-1B approval rates lower for managerial roles like Solutions Engineering Manager?
Yes. USCIS has historically issued more Requests for Evidence for managerial H-1B visa petitions compared to individual contributor technical roles. The concern is whether management duties displace the specialty occupation requirement. Approvals are strongest when the job description shows the manager is also directly performing technical work, such as designing solutions architectures or leading complex client integrations, rather than solely overseeing a team.
Can I get sponsored for this role on an E-3 or TN visa instead of H-1B?
Australian citizens can pursue E-3 visa sponsorship for a Solutions Engineering Manager role if the specialty occupation requirement is met, with no lottery involved. Canadian and Mexican citizens may qualify under TN visa status if the role maps to an eligible USMCA profession, though Solutions Engineering Manager is not a listed TN category and typically requires reclassification under a qualifying title like Engineer or Computer Systems Analyst, which adds risk.
Where can I find Solutions Engineering Manager jobs that offer visa sponsorship?
Migrate Mate is built specifically for international candidates and filters for employers actively willing to sponsor visas. Because sponsorship willingness is not consistently disclosed in standard job postings, using Migrate Mate removes the guesswork and helps you focus on companies that have already confirmed they will support the visa process for this type of role.
What is the prevailing wage requirement for sponsored Solutions Engineering Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.