Field Service Specialist Jobs in USA with Visa Sponsorship
Field Service Specialists who need visa sponsorship typically qualify under the H-1B visa or TN visa categories, provided the role requires a relevant engineering or technical degree. Employers in industrial equipment, medical devices, and telecommunications regularly sponsor this title. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis. This will be accomplished through execution of our Best-in-Class Customer Service Programs. This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries. This position will also perform emergency repairs, at the customer location, as needed. Preferable location would be Lancaster, South Carolina.
POSITION RESPONSIBILITIES
- Perform scheduled Preventive Maintenance on all assigned Biodevices.
- Provide electrical/mechanical support and perform emergency repairs as needed.
- Understand and follow Electrical Schematics.
- Required Participation in Territory After Hours Support and Repairs.
- Zoetis Field Service Technician responsible for all communication with assigned hatcheries.
- Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance within assigned time.
- Manage the Hatchery Inovo Process on behalf Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries.
- Manage the Zoetis Operator Training Program for 25+ people (customer employees).
- Facilitate the vaccine and sanitation preparation program for all Zoetis Devices.
- Support and conduct the execution of the Zoetis Process Evaluation Program.
- Principle for collecting and reporting all important information within Zoetis Fieldaware System.
- Follow all safety/precautionary procedures.
- Regular communication with supervisor.
- Other Duties as Assigned.
EDUCATION AND EXPERIENCE
Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution. Experience may be considered in lieu of educational requirement. Normally requires 1 - 5 years of related experience.
TECHNICAL SKILLS REQUIREMENTS
- Bilingual (English/Spanish) preferred.
- Proven Mechanical Aptitude.
- Proficient organizational skills.
- Self-motivator and self-starter.
- Strong critical thinking problem solving, judgment, and initiative.
- Effective communication skills are necessary to interact directly with multiple levels of customer management.
- Basic computer skills using Word / Excel / and Outlook.
- Proven skills in interpreting and communicate Hatchery Air Plating Program results.
PHYSICAL POSITION REQUIREMENTS
- Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible.
- Heat and Humidity above average is common.
- Available for unsocial work hours due to On-Call work beyond 40-hour work week (weeknights/weekends/Holidays) to respond to customer emergency calls (via telephone and face-to-face).
- Lift more than 25 pounds.
- Travel 60-80% of the time of which 30% may be overnight.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
INTRODUCTION
The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis. This will be accomplished through execution of our Best-in-Class Customer Service Programs. This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries. This position will also perform emergency repairs, at the customer location, as needed. Preferable location would be Lancaster, South Carolina.
POSITION RESPONSIBILITIES
- Perform scheduled Preventive Maintenance on all assigned Biodevices.
- Provide electrical/mechanical support and perform emergency repairs as needed.
- Understand and follow Electrical Schematics.
- Required Participation in Territory After Hours Support and Repairs.
- Zoetis Field Service Technician responsible for all communication with assigned hatcheries.
- Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance within assigned time.
- Manage the Hatchery Inovo Process on behalf Zoetis Field Service Technicians in an assigned territory of 3-5 hatcheries.
- Manage the Zoetis Operator Training Program for 25+ people (customer employees).
- Facilitate the vaccine and sanitation preparation program for all Zoetis Devices.
- Support and conduct the execution of the Zoetis Process Evaluation Program.
- Principle for collecting and reporting all important information within Zoetis Fieldaware System.
- Follow all safety/precautionary procedures.
- Regular communication with supervisor.
- Other Duties as Assigned.
EDUCATION AND EXPERIENCE
Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution. Experience may be considered in lieu of educational requirement. Normally requires 1 - 5 years of related experience.
TECHNICAL SKILLS REQUIREMENTS
- Bilingual (English/Spanish) preferred.
- Proven Mechanical Aptitude.
- Proficient organizational skills.
- Self-motivator and self-starter.
- Strong critical thinking problem solving, judgment, and initiative.
- Effective communication skills are necessary to interact directly with multiple levels of customer management.
- Basic computer skills using Word / Excel / and Outlook.
- Proven skills in interpreting and communicate Hatchery Air Plating Program results.
PHYSICAL POSITION REQUIREMENTS
- Majority of work is done in a hatchery where exposure to potentially hazardous environment is possible.
- Heat and Humidity above average is common.
- Available for unsocial work hours due to On-Call work beyond 40-hour work week (weeknights/weekends/Holidays) to respond to customer emergency calls (via telephone and face-to-face).
- Lift more than 25 pounds.
- Travel 60-80% of the time of which 30% may be overnight.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Field Service Specialist
Target industries with high sponsorship rates
Medical device, semiconductor, and industrial automation companies file the most LCAs for Field Service Specialists. Focusing your search on these sectors significantly improves your odds of finding an employer willing to sponsor your visa.
Confirm the role requires a specific degree
H-1B eligibility depends on the job qualifying as a specialty occupation. Field service roles tied to biomedical, electrical, or mechanical engineering degrees are strong candidates. Generalist technician roles without a degree requirement often don't qualify.
Ask about sponsorship before the final interview round
Many companies sponsor visas but don't advertise it. Raise the topic after a recruiter confirms genuine interest in your candidacy. Asking too early can screen you out before they've assessed your technical fit for the position.
Canadian and Mexican applicants should explore TN status
The TN visa covers engineers and certain technical professionals under USMCA. If your field service role maps to an approved TN category, you can avoid the H-1B lottery entirely and start work much faster with simpler employer involvement.
Document your field certifications alongside your degree
Employers sponsoring H-1B visas need to demonstrate the role requires at least a bachelor's degree. OEM certifications, manufacturer training credentials, and specialized technical licenses strengthen the specialty occupation argument in your petition.
Use Migrate Mate to find pre-screened sponsoring employers
Migrate Mate filters job listings to companies with active sponsorship history. This saves significant time compared to applying broadly and discovering late in the process that an employer won't support your visa application.
Frequently Asked Questions
Can a Field Service Specialist role qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. A Field Service Specialist position qualifies for H-1B visa sponsorship when the employer can demonstrate it normally requires at least a bachelor's degree in a specific technical field, such as biomedical engineering, electrical engineering, or mechatronics. Roles described as requiring any technical degree, or no degree at all, are routinely challenged by USCIS as not meeting the specialty occupation standard.
Which visa categories are most common for Field Service Specialists?
H-1B is the most common pathway for this title at companies that sponsor. Canadian and Mexican nationals may qualify for TN visa status if their role falls under engineer or scientist categories defined by USMCA. Australian citizens should explore the E-3 visa, which has no lottery and is significantly easier to obtain. The right category depends on your nationality, your degree, and how the employer has written the job description.
Do employers commonly sponsor Field Service Specialists, or is this title hard to get sponsored?
Sponsorship is common in specific industries, less so in others. Medical device manufacturers, semiconductor equipment companies, and industrial automation firms regularly file H-1B petitions for this title because their field service work is genuinely engineering-level. Generalist field service roles in HVAC, retail equipment, or general IT support are harder to sponsor because the specialty occupation argument is weaker. Browse Migrate Mate to identify companies in high-sponsorship industries actively hiring for this role.
Does my degree need to be in a specific field to support a Field Service Specialist H-1B?
Yes. The degree must align directly with the technical requirements of the specific role. A biomedical engineering degree supports a medical imaging field service position. An electrical engineering degree supports roles servicing power or semiconductor equipment. A general business or unrelated science degree typically won't satisfy the specialty occupation requirement for this title, even if you have significant hands-on technical experience in the field.
What happens to my visa status if I'm assigned to work at multiple customer sites?
Field service roles often involve working at client locations, which creates an H-1B compliance issue called third-party placement. Your employer must file an amended H-1B petition and a new Labor Condition Application each time your primary worksite changes to a new location not listed on the original petition. Failing to do this can jeopardize your status. Confirm with your employer before accepting the role that they have a process for managing LCA compliance across multiple work locations.
What is the prevailing wage requirement for sponsored Field Service Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.