Customer Enablement Manager Jobs in USA with Visa Sponsorship
Customer Enablement Manager roles qualify for H-1B visa and L-1 visa sponsorship when the position requires a bachelor's degree in a relevant field. Employers in SaaS, enterprise software, and professional services are among the most active sponsors for this title. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
INTRODUCTION
Adobe is partnering with business organizations to transform creativity and productivity across the enterprise in the era of AI. As an Enterprise Customer Enablement & Engagement Manager, you will develop AI-powered customer programs that accelerate activation, deepen adoption, and support retention. You bring a strong mix of customer lifecycle expertise, data driven judgment, and program leadership. If you're motivated by the opportunity to elevate our Enterprise Customer voice and be on the cutting edge of AI driven customer programs, join our Solutions Enablement team in a role that puts you at the forefront of Adobe’s next wave of innovation.
ROLE AND RESPONSIBILITIES
Develop Customer Programs: Build the direction of dynamic enterprise customer engagement programs across audience groups and solutions that evolve based on customer signals.
Drive Customer Enablement: Coordinate the delivery of training and enablement tools, technical documentation, and resources for customers on Adobe Experience League.
Produce AI Focused Insights: Leverage AI to identify activation risk and adoption gaps to prioritize high-impact customer cohorts and programs that translate to scalable metrics and assets.
Champion Customer Outcomes: Identify lighthouse customers, co-develop reference stories, and ensure practical impact through real workflows and results.
Align with Cross Functional Teams: Collaborate with customer success, sales, GTM, marketing, and product teams to ensure engagement experiences support solution value realization and expansion pathways.
Strengthen Solution Roadmap with Customer Voice: Surface customer feedback for new capabilities, integrations, and roadmap investments to unlock deeper solution potential for customers.
BASIC QUALIFICATIONS
- 10+ years of customer marketing experience in creativity or productivity business solutions, or related fields within SaaS, productivity software, or enterprise technology.
- Demonstrated capability to develop customer initiatives that encourage activation and usage.
- Strong functional understanding of AI capabilities to drive and measure customer programs.
- Proven communication and presentation skills, with the ability to translate technical innovation into business value.
- Strong cross-functional leadership skills and experience partnering with customer facing and marketing teams.
- Willing and able to travel nationally and internationally up to 30% of the time.
ABOUT ADOBE
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
EXPECTED PAY RANGE
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $145,400 -- $261,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $180,300 - $261,150.
In New York, the pay range for this position is $180,300 - $261,150.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
STATE-SPECIFIC NOTICES
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See all 1,156+ Customer Enablement Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Enablement Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Enablement Manager
Confirm the degree requirement is explicit
Specialty occupation status requires the employer to specify a degree field, not just prefer one. Ask hiring managers whether the job description states a required degree. Vague listings can complicate H-1B approval.
Target SaaS and enterprise software employers
Technology companies filing H-1B LCAs for Customer Enablement Managers typically have established immigration infrastructure. These employers process sponsorship regularly and are less likely to treat it as an unfamiliar or burdensome request.
Frame your degree field precisely
Business administration, communications, education technology, and information systems are the degree fields most commonly tied to this role. Matching your specific degree to the job description strengthens the specialty occupation argument at USCIS.
Raise sponsorship after demonstrating fit
Bring up visa sponsorship after you've established clear value in the process, ideally after a strong first or second interview. Leading with it before demonstrating fit reduces your leverage and can end conversations early.
Understand what sponsorship actually involves
For most employers, H-1B sponsorship means filing an LCA with the Department of Labor and a petition with USCIS. The process is well-established. Framing it as straightforward for qualified candidates helps reduce perceived employer risk.
Check employer sponsorship history before applying
DOL LCA disclosure data shows which employers have sponsored this job title before. Prioritizing companies with a documented record of sponsoring Customer Enablement Managers significantly improves your chances of a productive conversation.
Customer Enablement Manager jobs are hiring across the US. Find yours.
Find Customer Enablement Manager JobsFrequently Asked Questions
Does a Customer Enablement Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it depends on how the employer defines the role. USCIS requires the position to normally require a bachelor's degree in a specific field. Customer Enablement Manager roles tied to enterprise software, training design, or technical implementation are more defensible than generalist customer success positions. The job description must explicitly require a relevant degree, not just list one as preferred.
Which visa types cover Customer Enablement Manager positions?
The H-1B is the most common path, requiring employer sponsorship and surviving the annual lottery. L-1B is an option if you're transferring within a multinational company and can demonstrate specialized knowledge. Australian citizens may qualify for the E-3, which has no lottery and a much faster timeline. TN status is available to Canadians and Mexicans in qualifying management or professional categories, though Customer Enablement Manager is not a listed TN occupation and would require careful analysis.
What degree fields are most relevant for sponsoring a Customer Enablement Manager?
Business administration, communications, organizational development, education technology, and information systems are the fields most commonly associated with this title in approved H-1B petitions. A degree in one of these fields, paired with a job description that requires it specifically, makes the strongest specialty occupation case. A general humanities degree without a clear connection to the role's technical or instructional requirements is harder to support.
How do I find Customer Enablement Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, so you're not wasting applications on roles where sponsorship isn't available. Employers who have previously filed LCAs for this title are more likely to sponsor again. Focusing your search on SaaS companies with established HR and legal infrastructure improves your odds considerably compared to applying broadly.
Does the H-1B lottery significantly reduce my chances of getting sponsored for this role?
The lottery applies to all H-1B cap-subject petitions regardless of job title. In recent fiscal years, selection rates have been around 20 to 25 percent for general registrations. Cap-exempt employers such as universities, nonprofit research institutions, and certain affiliated entities can hire outside the lottery entirely. If you're already in H-1B status with a different employer, a new employer can file a transfer petition without waiting for the next lottery cycle.
What is the prevailing wage requirement for sponsored Customer Enablement Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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