Warranty Administrator Jobs
Warranty Administrator jobs are open across automotive dealerships, heavy equipment, consumer electronics, HVAC, and manufacturing, from entry-level clerks to senior administrators and warranty managers, with specializations in claims processing, OEM compliance, and dealer support. Find a role that fits below and apply directly.
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Investigates customer inquiries about merchandise or warranties by performing the following dutiesEssential Job Duties:
- Provide technical Automotive Transmission service to Spanish speaking customers, dealers, and field technicians for the products and services sold by ATK North America”
- Provide technical Automotive Transmission service to customers, dealers, and field technicians for the products and services sold by ATK North America
- Primarily diagnose, troubleshoot, recommend field repairs regarding “internal transmission” failures and write/release warranty replacement invoices
- Explain technical diagnoses and needed repairs
- Work with Customers to help diagnose problems and offer assistance with certain repairs
- Under minimal supervision, provide technical support to the ATK customer base on a variety of automotive related repairs, by use of telephone, internet, email, and written communication consistent with the objectives and policies set forth by the department.
- Notifies customer and designated personnel of findings, adjustments, and recommendations such as denied or approved warranty claims, payment of a claim, credit of customer’s account, or adjustment of customer’s bills
- Recommends to management improvements in product, packaging, shipment methods, service, or billing methods and procedures to prevent future complaints of similar nature
- Be familiar with ATK internal Policies, values, and ATK Quality Policy
- Be aware of his/her process/sub process and know related procedures
- Provide quality customer service according to product support procedure (P0583001)
- Maintain performance indicators in acceptable levels
- Answer all calls promptly and courteously
- Assisting customers on the telephone with any inquiry they may have regarding technical or warranty concerns they may have
- Contact customers as a follow up to ensure customer satisfaction, as required
- Keys information into computer to obtain computerized records
Minimum Requirements
Education &Experience
- 1+ years of experience.
- Prior automotive industry experience (Could be in a parts store, salvage yard, repair shop, body shop or even as a car buff) and knowledge of QA/QC, ISO/QS/TS systems.
Preferred Requirements
- High School Diploma/GED.
- Prior experience cataloging products in the ACA ACES and PIES environment.
Knowledge/Skills/Abilities
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.
- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
- Decisions generally affect own job or assigned functional area.
- Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Handle multiple tasks or projects simultaneously with moderate complexity.
Essential Physical Demands/Work Environment
- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
- Travel may be required periodically, including overnight stays (contingent on position requirements).
- Must be able to lift up to 25 pounds.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
Join us for an exciting career journey with positive, driven individuals.
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Investigates customer inquiries about merchandise or warranties by performing the following dutiesEssential Job Duties:
- Provide technical Automotive Transmission service to Spanish speaking customers, dealers, and field technicians for the products and services sold by ATK North America”
- Provide technical Automotive Transmission service to customers, dealers, and field technicians for the products and services sold by ATK North America
- Primarily diagnose, troubleshoot, recommend field repairs regarding “internal transmission” failures and write/release warranty replacement invoices
- Explain technical diagnoses and needed repairs
- Work with Customers to help diagnose problems and offer assistance with certain repairs
- Under minimal supervision, provide technical support to the ATK customer base on a variety of automotive related repairs, by use of telephone, internet, email, and written communication consistent with the objectives and policies set forth by the department.
- Notifies customer and designated personnel of findings, adjustments, and recommendations such as denied or approved warranty claims, payment of a claim, credit of customer’s account, or adjustment of customer’s bills
- Recommends to management improvements in product, packaging, shipment methods, service, or billing methods and procedures to prevent future complaints of similar nature
- Be familiar with ATK internal Policies, values, and ATK Quality Policy
- Be aware of his/her process/sub process and know related procedures
- Provide quality customer service according to product support procedure (P0583001)
- Maintain performance indicators in acceptable levels
- Answer all calls promptly and courteously
- Assisting customers on the telephone with any inquiry they may have regarding technical or warranty concerns they may have
- Contact customers as a follow up to ensure customer satisfaction, as required
- Keys information into computer to obtain computerized records
Minimum Requirements
Education &Experience
- 1+ years of experience.
- Prior automotive industry experience (Could be in a parts store, salvage yard, repair shop, body shop or even as a car buff) and knowledge of QA/QC, ISO/QS/TS systems.
Preferred Requirements
- High School Diploma/GED.
- Prior experience cataloging products in the ACA ACES and PIES environment.
Knowledge/Skills/Abilities
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.
- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
- Decisions generally affect own job or assigned functional area.
- Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Handle multiple tasks or projects simultaneously with moderate complexity.
Essential Physical Demands/Work Environment
- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
- Travel may be required periodically, including overnight stays (contingent on position requirements).
- Must be able to lift up to 25 pounds.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
Join us for an exciting career journey with positive, driven individuals.
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Find Warranty Administrator JobsWarranty Administrator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in warranty administrator jobs.
- Experience processing warranty claims through OEM dealer portals or claims management software
- Knowledge of warranty policies, labor operation codes, and parts return procedures
- Proficiency with dealer management systems such as CDK, Reynolds and Reynolds, or similar platforms
- Strong data entry accuracy and attention to detail when logging claims and tracking approvals
- High school diploma or equivalent required, with an associate degree preferred by many employers
- Ability to communicate clearly with service technicians, parts departments, and OEM representatives
Tips for Your Warranty Administrator Job Search
Tailor your resume to claims processing
Warranty administrator resumes that land interviews show specific claims volume you've handled, software you've used to log and track warranty cases, and your average claim approval rate or turnaround time. Vague phrases like 'processed claims' get screened out fast.
List every warranty system you know
Employers filter hard on software. Name the exact OEM warranty portals, dealer management systems, or claims platforms you've worked in. If you've used more than one, list all of them so your application clears keyword filters for the specific systems a shop runs.
Apply early to roles that fit
Migrate Mate lists warranty administrator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target roles by industry segment carefully
Automotive dealership warranty work, heavy equipment manufacturer support, and consumer electronics claims each follow different OEM rules and timelines. Your resume should signal the specific segment you know best, since hiring managers rarely want to retrain on a different OEM's compliance process.
Prepare for scenario questions on denied claims
Interviewers for warranty roles consistently ask how you handle a denied claim or a disagreement with an OEM's decision. Have a real example ready that shows you understood the OEM's reason, communicated it clearly to the technician or customer, and resolved it without escalation.
Follow up with the service manager, not HR
At dealerships and equipment dealers, warranty administrator hiring decisions often sit with the service manager rather than a central HR team. A brief, professional follow-up directed to that person a week after applying signals initiative and an understanding of how dealership operations actually work.
Warranty Administrator Jobs: Frequently Asked Questions
Which companies are hiring the most warranty administrators?
The companies hiring the most warranty administrators right now include Volkswagen, Weaver Homes, and LKQ Corporation, with the largest share of openings in Pennsylvania, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Automotive dealership groups and equipment distributors consistently account for the largest portion of open roles nationwide.
How many warranty administrator jobs are remote?
About 0% of warranty administrator openings are fully remote or hybrid as of November 2026, reflecting the hands-on coordination most roles require with service technicians and parts departments. Claims review and OEM portal work are the sub-areas most likely to appear in hybrid or remote arrangements, particularly at larger manufacturer warranty centers.
How do you become a warranty administrator?
Start by building familiarity with warranty claims processes, either through a service department support role, parts counter work, or an administrative position at a dealership or equipment company. Learn at least one dealer management system and study how OEM warranty policies structure labor times and parts coverage. Many employers promote from within service or parts roles, so entry-level positions at a dealership are a practical starting point.
Can you get a warranty administrator job with little experience?
Yes, many dealerships and equipment dealers hire entry-level warranty administrators from general administrative or customer service backgrounds and train on OEM systems in-house. Focus your application on data entry accuracy, attention to detail, and any exposure to automotive or technical environments. Completing a free OEM training module that manufacturers make publicly available can also demonstrate initiative and speed up the learning curve on the job.
What does the warranty administrator interview process look like?
Most interviews involve an initial phone screen with a service manager or HR contact, followed by an in-person or video interview that includes scenario questions about handling denied claims, working under OEM deadlines, and resolving disputes between technicians and manufacturer decisions. Some employers give a short practical exercise involving a sample claim form or a data entry accuracy check. The process is usually two rounds and moves quickly.
Where can I find and apply to warranty administrator jobs?
You can find and apply to warranty administrator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location, then apply directly to each one that fits.
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