Workforce Management Specialist Jobs in Indiana
Workforce Management Specialist jobs in Indiana draw consistent demand across logistics and distribution, healthcare systems, and financial services, with openings at every level from entry-level scheduling coordinators to senior workforce analysts. Indianapolis, Fort Wayne, and South Bend anchor most of the hiring activity, where large employers like Eli Lilly, Salesforce, and IU Health maintain substantial operations and ongoing workforce planning needs. The most in-demand specialties in Indiana lean toward contact center optimization, healthcare staffing analytics, and supply chain labor forecasting. Scan the live roles below and apply to whichever ones fit.
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Position Title: Workforce Development Coordinator
Safety Sensitive: No
Supervisor’s Title: Manager of Workforce Development
FLSA Status: Exempt
Department: Preventative Maintenance & Repairs
Division: Operations
Worker Category: Full-Time Salary Exempt
Job Class: Professional
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
- Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
- On-site wellness clinic for employees and their families
- Retirement plans (401A and 457B)
- Tuition reimbursement
- Free IndyGo transportation for employees and their families
- Eligibility for the Federal Loan Forgiveness Program
POSITION PURPOSE
The Workforce Development Coordinator is a full-time position that will be responsible for supporting partnerships with community organizations, technical schools, and workforce development programs [CB2.1] aligned with IndyGo’s recruitment, retention, training, and talent development initiatives. This role will also represent the company at hiring events, job fairs, and community initiatives, to raise awareness on career opportunities at IndyGo. [CB3.1] The Coordinator will also assist with initiatives that involve jobseeker support and tracking from community partnerships.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
- Coordinate partnership efforts with local community organizations, non-profits, reentry programs, workforce development agencies, and technical/vocational schools.
- Support and execute outreach strategies to attract candidates from traditional and non-traditional talent pools.
- Serve as a point of contact for community-based recruiting initiatives.
- Coordinate and attend job fairs, hiring events, and community career expos.
- Represent the company at events in the community, promoting our employer brand and career opportunities.
- Partner with internal teams to ensure event materials, branding, and logistics are aligned with company standards.
- Partner with management and the Talent Acquisition team to understand workforce needs and align community outreach accordingly.
- Track and report on outreach activities, events, return on investment, and partnership effectiveness.
- Provide insights and recommendations to improve workforce development community partnership strategies.
- Ability to work outside core business hours of 8:00am to 5:00pm periodically, including nights and weekends, as business needs dictate.
- Operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
OTHER FUNCTIONS
- Perform other duties as assigned.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
- Associates degree with coursework in Human Resource Management, Organizational Development, Public Affairs, Nonprofit Management, Human Services, or a related field is preferred. Relevant experience may be substituted in lieu of education.
- Bachelor’s degree preferred.
- One (1) to two (2) years of experience in recruiting, workforce development, community outreach, education, nonprofit, public sector, or related fields preferred.
- Experience building partnerships with community organizations, educational institutions, workforce development agencies, or similar organizations preferred. Experience using databases, tracking systems, client relationship management systems, and applicant tracking systems is preferred.
- Valid Indiana Driver's license.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
- Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.
PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
- Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work.
- Ability to work in a deadline-oriented office environment.
- Ability to work independently with minimal supervision.
- Position requires team members to remain stationary and remain in upright positions for extended periods without being able to leave the work area.
- Local travel is required.
IndyGo is an Equal Opportunity Employer
Position Title: Workforce Development Coordinator
Safety Sensitive: No
Supervisor’s Title: Manager of Workforce Development
FLSA Status: Exempt
Department: Preventative Maintenance & Repairs
Division: Operations
Worker Category: Full-Time Salary Exempt
Job Class: Professional
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community.
INDYGO MISSION
IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community.
Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.
Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.
Communication: We value open and honest conversations with each other, our riders and the community.
Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.
Responsibility: We will be good stewards of our resources.
Results: We make things better today than they were yesterday.
Safety: We ensure safe and secure environments.
BENEFITS WE OFFER
- Voluntary medical, dental, and vision coverage (effective on the first of the month following 30 days of employment)
- On-site wellness clinic for employees and their families
- Retirement plans (401A and 457B)
- Tuition reimbursement
- Free IndyGo transportation for employees and their families
- Eligibility for the Federal Loan Forgiveness Program
POSITION PURPOSE
The Workforce Development Coordinator is a full-time position that will be responsible for supporting partnerships with community organizations, technical schools, and workforce development programs [CB2.1] aligned with IndyGo’s recruitment, retention, training, and talent development initiatives. This role will also represent the company at hiring events, job fairs, and community initiatives, to raise awareness on career opportunities at IndyGo. [CB3.1] The Coordinator will also assist with initiatives that involve jobseeker support and tracking from community partnerships.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
- Coordinate partnership efforts with local community organizations, non-profits, reentry programs, workforce development agencies, and technical/vocational schools.
- Support and execute outreach strategies to attract candidates from traditional and non-traditional talent pools.
- Serve as a point of contact for community-based recruiting initiatives.
- Coordinate and attend job fairs, hiring events, and community career expos.
- Represent the company at events in the community, promoting our employer brand and career opportunities.
- Partner with internal teams to ensure event materials, branding, and logistics are aligned with company standards.
- Partner with management and the Talent Acquisition team to understand workforce needs and align community outreach accordingly.
- Track and report on outreach activities, events, return on investment, and partnership effectiveness.
- Provide insights and recommendations to improve workforce development community partnership strategies.
- Ability to work outside core business hours of 8:00am to 5:00pm periodically, including nights and weekends, as business needs dictate.
- Operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
OTHER FUNCTIONS
- Perform other duties as assigned.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
- Associates degree with coursework in Human Resource Management, Organizational Development, Public Affairs, Nonprofit Management, Human Services, or a related field is preferred. Relevant experience may be substituted in lieu of education.
- Bachelor’s degree preferred.
- One (1) to two (2) years of experience in recruiting, workforce development, community outreach, education, nonprofit, public sector, or related fields preferred.
- Experience building partnerships with community organizations, educational institutions, workforce development agencies, or similar organizations preferred. Experience using databases, tracking systems, client relationship management systems, and applicant tracking systems is preferred.
- Valid Indiana Driver's license.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
- Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.
PHYSICAL DEMANDS
To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law.
- Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work.
- Ability to work in a deadline-oriented office environment.
- Ability to work independently with minimal supervision.
- Position requires team members to remain stationary and remain in upright positions for extended periods without being able to leave the work area.
- Local travel is required.
IndyGo is an Equal Opportunity Employer
See All 15 Workforce Management Specialist Jobs in Indiana
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Find JobsWorkforce Management Specialist Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Workforce Management Specialist Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Insurance
- Manufacturing
- Technology & Software
- Healthcare & Medical Services
What Indiana Employers Look For
The qualifications that appear most often in workforce management specialist jobs across Indiana.
- Bachelor's degree in human resources, business administration, or a closely related field
- Two or more years of experience with workforce scheduling or labor forecasting software
- Proficiency in WFM platforms such as Verint, NICE, or Kronos in a contact center or operational setting
- Strong analytical skills with demonstrated ability to interpret workforce data and reporting dashboards
- Experience coordinating with operations or HR teams to align staffing levels with business demand
- Familiarity with FMLA, ADA, and Indiana labor regulations as they apply to scheduling and compliance
Workforce Management Specialist Jobs in Indiana: Frequently Asked Questions
How do you become a workforce management specialist in Indiana?
Most workforce management specialist positions in Indiana require at minimum a bachelor's degree in human resources, business, or a related field. Indiana does not issue a state-specific license for this role, but earning a credentials such as the SHRM Certified Professional or the Workforce Planning certification through HRCI strengthens a candidacy considerably. Many Indiana employers, particularly in healthcare and logistics, also value hands-on familiarity with scheduling software like Kronos or NICE.
Which companies hire workforce management specialists in Indiana?
Employers hiring workforce management specialists in Indiana right now include Ivy Tech Community College, Pacific Life, and IndyGo, based on current listings on Migrate Mate as of July 2026. Indiana's strong presence of large healthcare networks, financial services firms, and distribution operations means workforce management roles here tend to require experience with high-volume scheduling environments.
Which Indiana cities have the most workforce management specialist jobs?
Indianapolis, Richmond, and Indiana have the most workforce management specialist openings in Indiana. Indianapolis dominates the list because it is home to the state's largest concentration of corporate headquarters, healthcare systems, and contact center operations, while Fort Wayne and South Bend contribute openings tied to regional manufacturing, logistics hubs, and growing healthcare campuses that require dedicated workforce planning staff.
Are there remote workforce management specialist jobs in Indiana?
Yes, and they are more common than in most fields, since much of the role involves data analysis, scheduling software, and reporting that can be done entirely from a desk. About 27% of workforce management specialist openings tied to Indiana are remote or hybrid as of July 2026, reflecting a broader shift among contact center and corporate operations teams. Roles focused on real-time monitoring and analytics tend to be the most remote-friendly, while on-site scheduling coordination positions typically require in-person presence.
How can I get hired as a workforce management specialist in Indiana with little or no experience?
The most realistic entry path is moving into workforce management from an adjacent scheduling or operations role, such as a contact center team lead, HR coordinator, or staffing analyst assistant. Large Indiana employers like IU Health, Centaur Communications, and Indiana Farm Bureau run associate-level workforce operations programs that accept candidates without direct WFM titles. Earning a foundational certification through SHRM or HRCI and building hands-on familiarity with tools like Kronos through online training gives candidates a concrete edge when applying for these junior openings.
Where can I find and apply to workforce management specialist jobs in Indiana?
You can find and apply to workforce management specialist jobs in Indiana on Migrate Mate, which lists current Indiana openings updated in real time. Search the listings, identify the roles that match your background and location preferences, and apply directly to the ones that fit. No signup is required to see the openings.
See All 15 Workforce Management Specialist Jobs in Indiana
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