Workshop Controller Jobs
Workshop Controller jobs are open across automotive dealerships, fleet operations, manufacturing facilities, and logistics companies, from entry-level service coordinators to senior shop managers, with specializations in job costing, scheduling, and parts coordination. Find a role that fits below and apply directly.
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Showing 5 of 62+ Workshop Controller jobs
Job Summary:
Completes repairs and rebuilds on engine products in a service workshop under supervision
Key Responsibilities:
Applies documented procedures and policies to complete basic repairs and schedule maintenance, including preparing required parts and tools Disassemble, inspect and clean engines and /or engine components Assists with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Ensures accountability - Holding self and others accountable to meet commitments.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Minimal level of work shop experience required
Basic level knowledge of and/or experience with engine products
DOT
Nice to Have:
A CDL may be required to obtain upon hire
Federal law requires a CDL holder to be 21 years of age or older
This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
Expectations
follow the direction of your go to level 3 tech(s) and shop supervisor
own up to mistakes and learn from them
do not work harder trying not to perform a task then it would have been to just perform the task
learn our safety protocols and be operationally disciplined enough to follow them
respect your coworkers tools and tool box as they would yours
be a lifelong learner we see something new everyday here
in progress of buying your own tools
perform diagnosis and repairs
shop cleanup and shop maintenance
We do it all
bumper to bumper repairs on class 6-8 trucks and tractors
engine repair on fire trucks, transit bus, RV's, construction equipment ( rollers, dozers, pavers, milling machines, pavers, woodchippers )
If your an expert truck tech apply so we can show you engine repair work
If your an expert engine tech apply so we can show you truck repair work
This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
A CDL may be required to obtain upon hire
Federal law requires a CDL holder to be 21 years of age or older
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Technician
ReqID 2440956
Relocation Package Yes
100% On-Site No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
Job Summary:
Completes repairs and rebuilds on engine products in a service workshop under supervision
Key Responsibilities:
Applies documented procedures and policies to complete basic repairs and schedule maintenance, including preparing required parts and tools Disassemble, inspect and clean engines and /or engine components Assists with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Ensures accountability - Holding self and others accountable to meet commitments.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Minimal level of work shop experience required
Basic level knowledge of and/or experience with engine products
DOT
Nice to Have:
A CDL may be required to obtain upon hire
Federal law requires a CDL holder to be 21 years of age or older
This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
Expectations
follow the direction of your go to level 3 tech(s) and shop supervisor
own up to mistakes and learn from them
do not work harder trying not to perform a task then it would have been to just perform the task
learn our safety protocols and be operationally disciplined enough to follow them
respect your coworkers tools and tool box as they would yours
be a lifelong learner we see something new everyday here
in progress of buying your own tools
perform diagnosis and repairs
shop cleanup and shop maintenance
We do it all
bumper to bumper repairs on class 6-8 trucks and tractors
engine repair on fire trucks, transit bus, RV's, construction equipment ( rollers, dozers, pavers, milling machines, pavers, woodchippers )
If your an expert truck tech apply so we can show you engine repair work
If your an expert engine tech apply so we can show you truck repair work
This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing.
A CDL may be required to obtain upon hire
Federal law requires a CDL holder to be 21 years of age or older
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Technician
ReqID 2440956
Relocation Package Yes
100% On-Site No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
See All 62 Workshop Controller Jobs
Find roles that match your experience and apply in just a few clicks.
Find Workshop Controller JobsWorkshop Controller Job Market
Who's Hiring
- Cummins12
- Bosch3
- NOV2
- Scout Motors2
- Danieli2
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in workshop controller jobs.
- Experience managing repair order workflow and technician scheduling in a workshop or service department
- Proficiency with a dealer management system such as CDK Global or Reynolds and Reynolds
- Strong understanding of labor costing, parts pricing, and warranty claim processing
- Ability to coordinate between service advisors, parts staff, and workshop technicians daily
- High school diploma or equivalent required, with an associate or bachelor's degree preferred by many employers
- Familiarity with OEM warranty procedures and manufacturer service standards
Tips for Your Workshop Controller Job Search
Tailor your resume to job costing
Workshop controllers are evaluated heavily on cost control. Rewrite your work history to show how you tracked labor hours, parts spend, or technician productivity against targets. Vague claims about 'managing operations' won't stand out the way specific cost outcomes will.
List your dealer management system experience
Employers filter for candidates who already know their DMS platform. Call out every system you've used, whether that's CDK, Reynolds and Reynolds, or similar software, in a dedicated skills section so it shows up in applicant tracking system searches.
Apply early to roles that fit
Migrate Mate lists workshop controller openings from across the United States in one place, so you can find roles that match your experience level and industry background and apply directly to each listing.
Target postings by service volume
A workshop controller role at a 20-bay dealership has very different pressure from one at a fleet maintenance depot processing hundreds of vehicles a month. Read postings carefully for daily repair order volume or technician headcount so you apply where your experience actually fits.
Prepare a scenario answer on throughput
Interviewers for this role almost always ask how you've handled a backlog or technician bottleneck. Prepare one clear story: what the situation was, what you changed in the scheduling or dispatch process, and what the measurable result was.
Negotiate against labor efficiency benchmarks
When discussing compensation, anchoring to your previous workshop's labor efficiency ratio or first-time-fix rate gives hiring managers a concrete reason to offer more. Generic salary requests land weaker than ones tied to the performance metrics this role is judged on.
Workshop Controller Jobs: Frequently Asked Questions
Which companies are hiring the most workshop controllers?
Cummins, Bosch, and NOV are hiring the most workshop controllers right now, with openings concentrated in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Automotive dealer groups and national fleet maintenance operators tend to post the most consistent volume.
How many workshop controller jobs are remote?
About 39% of workshop controller openings are fully remote or hybrid as of November 2026, reflecting how hands-on the role typically is. The sub-areas most likely to offer remote or hybrid arrangements are administrative coordination, warranty processing, and reporting functions rather than floor-level scheduling and dispatch.
How do you become a workshop controller?
Start by building experience in a service department, either as a service advisor, parts coordinator, or workshop administrator, so you understand repair order flow and technician scheduling firsthand. From there, focus on learning dealer management systems and cost reporting tools. Many workshop controllers move into the role after several years in a senior service advisor or assistant controller position, without needing a specific degree beyond a high school diploma.
Can you get hired as a workshop controller with little experience?
Some employers will hire candidates with strong service advisor or parts department backgrounds even if they haven't held the controller title before, as long as you can show you understand labor costing and job scheduling. Smaller independent workshops and fleet operators tend to be more flexible about formal experience than large franchise dealerships. Highlighting hands-on familiarity with repair order management and any exposure to scheduling software strengthens an entry-level application considerably.
What does the workshop controller interview process look like?
Most workshop controller interviews involve a phone screen with HR or a hiring manager, followed by one or two in-person rounds that include a department or floor walkthrough. You'll typically be asked about how you've managed technician scheduling, handled repair order backlogs, and controlled labor and parts costs. Some employers give a short scenario exercise or ask you to walk through how you'd structure a typical day, so preparing concrete examples from past roles matters more than general answers.
Where can I find and apply to workshop controller jobs?
You can find and apply to workshop controller jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and industry background, then apply directly to each one that fits.
See All 62 Workshop Controller Jobs
Find roles that match your experience and apply in just a few clicks.
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