Account Operations Manager Jobs in Utah

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

SENIOR MANAGER OF ACCOUNTS RECEIVABLE OPERATIONS

ABOUT THIS ROLE

We are seeking a highly experienced and strategic Senior Manager of AR Operations to lead our Accounts Receivable function through a period of significant growth and system transformation. You will oversee a team of 7–10 professionals, driving excellence in collections, cash applications, and credit management. The ideal candidate is a dual-threat leader who combines deep expertise in process optimization with hands-on systems experience. You will be the primary architect for scaling our AR operations, ensuring seamless transitions during our upcoming Oracle ERP implementation, and serving as a critical partner to our Revenue Accounting team as we evolve our billing models.

ROLE RESPONSIBILITIES

Strategic Leadership & Team Management

- Lead, mentor, and develop a high-performing team of 7–10 AR professionals.
- Define and track key performance indicators (KPIs) to measure team productivity, DSO, and aging health; hold team members accountable for meeting collection targets.
- Standardize operational processes to ensure scalable, repeatable workflows, facilitating efficient onboarding and consistent service delivery.

Operations & Collections Excellence

- Oversee the end-to-end AR lifecycle, including cash application, invoice accuracy, and proactive collections.
- Manage complex collection disputes, specifically addressing PO/invoice discrepancies and facilitating resolution through direct customer engagement.
- Provide "high-touch" management for troubled or high-risk accounts, ensuring timely payments through relationship management and persistence.
- Drive the reduction of credit memos by identifying root causes in upstream invoicing and contract alignment.

Systems Transformation & Project Management

- Serve as a key thought leader and operational subject matter expert for the Oracle ERP go-live project.
- Collaborate with IT and Finance leadership to ensure accurate data migration and the successful design of new billing processes and invoicing templates.
- Lead the internal team through the transition, managing customer communication and queries regarding changes in billing formats and system updates.
- Support the ongoing Quote-to-Cash (QTC) project to sanitize Salesforce data, ensuring upstream data integrity reduces downstream invoicing errors.

Cross-Functional Partnership

- Partner closely with the Revenue Accounting team to support the shift from monthly billing to annual or paid-up-front contract structures.
- Develop and maintain real-time executive dashboards to provide leadership with clear, actionable insights into AR health and cash flow forecasting.

OUR IDEAL CANDIDATE

- Experience: 8+ years in Accounts Receivable or Order-to-Cash operations, with at least 4+ years in a leadership/management capacity.
- Systems Proficiency: Demonstrated success in leading ERP implementations or major system migrations (Oracle experience highly preferred). Strong proficiency in Salesforce and data visualization tools (e.g., Tableau, PowerBI, or Excel dashboards).
- Technical Skills: Strong understanding of GAAP revenue recognition and the Quote-to-Cash cycle.
- Soft Skills:
+ Leadership: Ability to inspire and manage a diverse team; experience in process standardization and change management.
+ Communication: Exceptional negotiation and customer-facing skills; ability to navigate difficult conversations with troubled accounts.
+ Analytical: Strong problem-solving skills with a focus on process improvement and root-cause analysis.
- Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.