Account Supervisor Jobs in New Hampshire

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support - it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position

This lean-thinking individual, as part of the Operations Team, will be responsible for oversight of 3rd shift operations, ensuring production goals align with customer requirements and company objectives. This position will lead the team in fostering a culture of safety, quality, and continuous improvement, while driving operational efficiency and associate engagement.

This position is responsible for supervision of an average of 30 hourly employees.

This position reports to the Operations Manager, is onsite, and is based in Franklin, NH.

Primary Job Duties and Responsibilities

• Ensure compliance with safety, quality, and delivery standards, as well as budget and cost control measures.

• Manage 3rd shift production and material handling to meet delivery schedules while maintaining productivity and quality standards.

• Lead daily Gemba walks and KPI board reviews to track performance and identify improvement opportunities.

• Review production and operating reports, addressing and resolving operational and maintenance challenges.

• Improve resource use by organizing and directing workflow to meet production plans.

• Apply Lean Manufacturing principles and root cause problem-solving to analyze and improve processes using voice-of-customer (VOC) feedback.

• Collaborate with Engineering, Quality, and peers to resolve major process and quality issues.

• Contribute to facility planning, plant layout, and other assigned projects.

• Provide feedback on important projects such as AOP development, capital planning, and manufacturing process improvements.

• Drive a culture of safety by enforcing compliance with safety rules, ensuring PPE usage, and reporting any job-related injuries or illnesses immediately.

• Assume responsibility for other projects and duties as assigned by the Operations Manager or Company management.

• Travel Requirements: less than 25%

Required Qualifications

• Bachelor’s degree preferred. In lieu of degree, 2+ years of experience or equivalent education and work experience.

• Demonstrated experience in Lean Manufacturing principles and their application.

• Strong working knowledge of manufacturing operating systems.

• Advanced level decision-making experience.

• Supervisory and leadership skills with the ability to effectively communicate and engage team members.

• Commitment to safety, punctuality, and adherence to company attendance standards.

• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.

• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

• Punctuality and dependability.

• Ability to be flexible and adapt to changing work priorities and stressful conditions.

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

• Maintain productive and collaborative relationships with other Watts employees.

• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions:

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company’s Franklin location in Franklin, NH. Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.

• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

• Ability to read documents, use a computer, and perform data entry tasks.

• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

• Ability to stand for long periods of time.

• Ability to lift and carry up to 25 pounds.

• Ability to push and pull up to 25 pounds.

• Ability to physically move around manufacturing floor.

• Ability to read documents and communicate clearly with management and coworkers.

• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

#LIOnsite

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.