Mid Level Assistant Director Jobs
Mid level assistant director jobs go to professionals ready to own projects end to end, mentor junior staff, and make program or operational decisions with limited day-to-day oversight. Roles run across Education, Healthcare & Medical Services, and Government & Public Sector, with a mix of on-site, hybrid, and remote positions available, and employers like New York University, University of Chicago, and Meijer hiring at this level now.
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Position Details
Assistant Director of Occupancy Management and Information Technology is a key leadership role within Housing and Residence Life, responsible for overseeing all aspects of occupancy planning, housing assignments, and data-driven decision-making through effective use of technology, primarily the StarRez Housing Management System. This role serves as the primary system administrator for StarRez and provides technical, analytical, and strategic support to ensure seamless housing experience for students and staff. This role has a dual reporting structure and is primarily located within the Department of Housing and Residence Life, with an additional reporting line to the Office of Information Technology.
Occupancy Management & Housing Assignments
- Develop, manage, and monitor all housing assignment processes for academic year, summer, and break housing using StarRez.
- Oversee room selection, waitlist management, roommate matching, and reassignment processes.
- Analyze occupancy trends, forecast housing demand, and provide recommendations for space utilization and expansion planning.
- Collaborate with Admissions, Orientation, and Residence Life to coordinate timely student placements.
- Maintain data accuracy for housing assignments, billing, and student records across systems (e.g., Banner).
- Serve as the primary administrator and subject matter expert for the StarRez platform.
- Design, configure, and maintain StarRez portals, workflows, forms, reports, templates, and automated processes.
- Lead StarRez-related projects including system upgrades, module integrations, and implementation of new functionalities.
- Provide training, documentation, and support for staff and end-users related to StarRez use.
- Ensure data integrity and system security protocols in coordination with campus IT and StarRez support.
- Act as the departmental liaison to campus IT and external vendors regarding housing systems and integrations.
- Support the integration and data flow between StarRez and university systems (e.g., Banner, Single Sign-On, payment systems).
- Use data visualization tools (e.g., Tableau, Power BI) to create reports and dashboards for senior leadership and operational needs.
- Provide statistical and analytical reports related to occupancy, assignments, retention, and housing trends.
- Support strategic initiatives through occupancy analysis, space management, and system development.
- Participate in departmental and divisional assessment efforts by developing and analyzing surveys and reports related to housing satisfaction and utilization.
- Contribute to policy development and process improvements to enhance the residential experience.
- Supervise the Coordinator(s) for Housing Assignments involved in housing operations, assignments, or data entry.
- Serve on departmental and university-wide committees related to technology, data management, and strategic planning.
- Collaborate with Facilities, Residence Life, Campus Police, and Business Services to ensure coordinated support for student housing.
601 Martin Luther King, Jr. Drive
Winston-Salem, NC 27110
Monday – Friday, and some weekends
- Master’s degree in Information Systems, Higher Education, Business Administration, or a related field.
- Minimum of 3–5 years of progressive experience in university housing or student affairs
- Strong technical skills including SQL queries, Excel, and data analysis/reporting tools.
- Excellent problem-solving skills and the ability to interpret and communicate complex data to varied audiences.
- Strong interpersonal, organizational, and communication skills.
- Demonstrated experience managing housing assignments, occupancy planning, or student housing systems.
- Proficient in Microsoft Office Suite
- Strong customer services skills in working with different populations
- 2 years of direct experience using and administering StarRez
- Experience with Ellucian Banner, Single Sign-On systems, and enterprise software integrations.
- Experience managing system implementations or upgrades, including project coordination and end-user training.
- Familiarity with FERPA, data privacy standards, and university housing policies.
- Knowledge of North Carolina information systems (e.g., Banner, StarRez, RMS Mercury)
- Knowledge of federal and state law in housing (e.g., Americans with Disabilities Act, Fair Housing Act)
- Experience in housing assignment-related work including housing applications and contracts
- Experience working in a computerized Housing Management System environment
- Familiarity with Maxient student conduct software
Posting Details
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
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Top Industries Hiring
- Education62
- Healthcare & Medical Services38
- Government & Public Sector7
- Hospitality & Tourism5
- Technology & Software3
Mid Level Assistant Director Jobs: Frequently Asked Questions
How do I get a mid level assistant director job?
Position yourself around ownership and outcomes, not just task completion. Highlight projects you led independently, decisions you made without heavy supervision, and any mentoring or coordination work you took on. A strong application at this level shows you can operate with real autonomy. Tailor your resume to the specific program area or industry, and make the scope of your past responsibilities concrete and measurable.
Which companies hire mid level assistant directors?
Companies hiring mid level assistant directors right now include New York University, University of Chicago, and Meijer, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a broad mix of employers, including nonprofits, universities, healthcare systems, media organizations, and government agencies that need experienced professionals who can manage programs and teams with limited oversight.
Are there remote mid level assistant director jobs?
Yes, though availability varies by industry and function. About 17% of mid level assistant director openings are remote or hybrid as of August 2026, with the share tending to be higher in fields like education, communications, and nonprofit program management. Roles that require direct facility oversight or in-person team leadership are more likely to be on-site.
How do I move up to a mid level assistant director role?
The move from entry level to mid level comes from deepening your expertise in one area while gradually taking on broader responsibility. That means volunteering to lead sub-projects, building relationships across departments, and generating results you can point to clearly. Employers promoting or hiring into mid level roles want to see a pattern of increasing ownership, not just tenure, so document your impact as you go.
Which industries hire the most mid level assistant directors?
Mid Level assistant director roles concentrate in Education, Healthcare & Medical Services, and Government & Public Sector, based on current listings on Migrate Mate as of August 2026. These sectors tend to have layered organizational structures with distinct assistant director roles that carry genuine program or departmental responsibility, making them consistent sources of mid level openings compared to smaller or flatter industries.