Billing Manager Jobs in Texas
Billing Manager jobs in Texas are among the most active in the country, with steady demand across healthcare systems, energy companies, and corporate shared-services centers at every level from entry-level billing coordinator through senior manager. Houston, Dallas, and San Antonio anchor the bulk of hiring, with major employers such as HCA Healthcare, AT&T, and Valero Energy maintaining large billing and revenue cycle operations in the state. Medical billing and revenue cycle management are the most in-demand specialties, driven by Texas's outsized healthcare industry. Find a role that fits below and apply directly.
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City of Jacksonville, Texas Position Description
Job Title: Utility Billing Manager
Department: Utility Billing
Reports To: Finance Director
Positions Supervised: Customer Service Specialists, Meter Technician
FLSA Status: Exempt - Administration
Education and Experience
An equivalent combination of education, training, and experience will be considered.
- Education: High School Diploma or GED.
- Experience: Five years of progressively responsible experience in utility billing, customer service, accounting, cash collections, or a related field, including supervisory or lead experience. Municipal government experience preferred.
- Certifications: None.
- Licensing: Must possses a valid Texas Driver's License, with a clear driving record.
- Residency: None.
Summary
The Utility Billing Manager is responsible for the daily operations and administration of the Utility Billing Department, including utility billing, revenue collections, customer account management, and customer service for water, wastewater, sanitation, lake leases, and industrial park leases. The position supervises Utility Billing staff; ensures accurate and timely billing and collection activities; maintains appropriate internal controls; ensures compliance with City ordinances, policies, rates, and procedures; and resolves complex or escalated customer service issues.
Essential Job Functions
- Oversees the monthly utility billing process from meter reads through bill generation, penalties, delinquency processing, cutoffs, adjustments, and collections.
- Reviews billing reports and exception reports to ensure completeness and accuracy before/after billing.
- Supervises and trains the Customer Service Specialists and Meter Technician and coordinates daily workload and coverage.
- Ensures payments, cash receipts, deposits, adjustments, refunds, account changes, and other transactions are properly processed and documented.
- Administers customer accounts, including new accounts, transfers, disconnects, billing adjustments, payment arrangements, and other account maintenance.
- Interprets and consistently applies City ordinances, policies, rates, fees, and procedures related to utility services.
- Handles escalated customer complaints and unusual or complex billing/account issues.
- Coordinates with the Public & Community Services Department and other departments regarding meter issues, service orders, leaks, disconnects/reconnects, and other utility service matters.
- Oversees the automated metering infrastructure (AMI) system from the Utillity Billing side, including researching exceptions and coordinating resolution of meter/communication issues.
- Maintains appropriate internal controls and accurate utility billing and revenue records.
- Assists the Finance Department with reconciliations, reporting, audit requests, revenue analysis, and other utility-related financial information.
- Monitors meter/radio inventory and initiates purchase requisitions as needed.
Ancillary Job Functions
- Complete required training and maintain proficiency in systems, prodecures, policies, and competencies applicable to the position.
- Contribute to team effort by performing other related duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of utility billing practices, customer account management, billing and collection procedures, cash handling, and internal controls.
- Knowledge of basic accounting and financial principles applicable to utility billing and revenue collection.
- Ability to supervise, train, organize, and evaluate the work of assigned employees.
- Ability to analyze billing, consumption, and account information; identify discrepancies or unusual activity; and research and resolve complex account issues.
- Ability to interpret and consistently apply City ordinances, policies, rates, fees, and procedures.
- Proficiency in financial and utility billing software and Microsoft Office applications, including Outlook, Word, and Excel.
- Excellent written and verbal communication skills.
- Excellent customer service and conflict-resolution skills, including the ability to communicate effectively with customers regarding complex or sensitive billing matters.
- Ability to communicate and work collaboratively with City management, other departments, employees, vendors, and the public.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and meet recurring billing and reporting deadlines.
- Ability to maintain confidentiality of customer, employee, and financial information.
- Ability to exercise sound judgment and maintain accuracy and attention to detail.
Equipment Used
Financial and utility billing software, automated metering infrastructure (AMI) software, Microsoft Office applications, computer and laptop, telephone, copier/scanner, credit card terminal, adding machine, cash and coin counting equipment, and other standard office equipment.
Work Environment
The physcial demands described are representative of those required to perform essential functions. Reasonable accommodation may be provided for qualified individuals with disabilities.
- Work is primarily performed in a professional office setting.
- The position requires frequent interaction with employees and members of the public, including individuals who may be upset or dissatisfied. Occasional work outside normal business hours may be required.
Physical Abilities
- Work requires the ability to sit, stand, or walk for extended periods of time.
- Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement.
- Work requires the ability to grasp, pull, push and reach.
- Work requires the ability to talk, hear, listen and comprehend.
- Must be able to lift up to 10 pounds.
Total Compensation (Eligible Positions)
- Paid holidays.
- 18 days per year of paid vacation accrued the first year of service.
- Longevity pay.
- Certification/Education pay.
- Participation in Texas Municipal Retirement System (7% employee contribution, 2:1 City match).
- Helath, dental, short-term disability and life insurance.
- Vested after 5 years of service.
- Eligible for retirement after 20 years.
Additional Requirements
- Criminal history, drug test, and driver's license check required.
- City of Jacksonville conduts random drug testing in accordance with Texas law and applicable federal guidelines.
Equal Employment Opportunity
The City of Jacksonville provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, genetic information, or protected veteran status.
This description is not an employment contract. Employment is at-will and may be terminated by either party at any time. Duties may be reassigned as necessary to comply with state or federal law.
Pay: $41,586.25 - $66,538.00 per year
Benefits:
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
City of Jacksonville, Texas Position Description
Job Title: Utility Billing Manager
Department: Utility Billing
Reports To: Finance Director
Positions Supervised: Customer Service Specialists, Meter Technician
FLSA Status: Exempt - Administration
Education and Experience
An equivalent combination of education, training, and experience will be considered.
- Education: High School Diploma or GED.
- Experience: Five years of progressively responsible experience in utility billing, customer service, accounting, cash collections, or a related field, including supervisory or lead experience. Municipal government experience preferred.
- Certifications: None.
- Licensing: Must possses a valid Texas Driver's License, with a clear driving record.
- Residency: None.
Summary
The Utility Billing Manager is responsible for the daily operations and administration of the Utility Billing Department, including utility billing, revenue collections, customer account management, and customer service for water, wastewater, sanitation, lake leases, and industrial park leases. The position supervises Utility Billing staff; ensures accurate and timely billing and collection activities; maintains appropriate internal controls; ensures compliance with City ordinances, policies, rates, and procedures; and resolves complex or escalated customer service issues.
Essential Job Functions
- Oversees the monthly utility billing process from meter reads through bill generation, penalties, delinquency processing, cutoffs, adjustments, and collections.
- Reviews billing reports and exception reports to ensure completeness and accuracy before/after billing.
- Supervises and trains the Customer Service Specialists and Meter Technician and coordinates daily workload and coverage.
- Ensures payments, cash receipts, deposits, adjustments, refunds, account changes, and other transactions are properly processed and documented.
- Administers customer accounts, including new accounts, transfers, disconnects, billing adjustments, payment arrangements, and other account maintenance.
- Interprets and consistently applies City ordinances, policies, rates, fees, and procedures related to utility services.
- Handles escalated customer complaints and unusual or complex billing/account issues.
- Coordinates with the Public & Community Services Department and other departments regarding meter issues, service orders, leaks, disconnects/reconnects, and other utility service matters.
- Oversees the automated metering infrastructure (AMI) system from the Utillity Billing side, including researching exceptions and coordinating resolution of meter/communication issues.
- Maintains appropriate internal controls and accurate utility billing and revenue records.
- Assists the Finance Department with reconciliations, reporting, audit requests, revenue analysis, and other utility-related financial information.
- Monitors meter/radio inventory and initiates purchase requisitions as needed.
Ancillary Job Functions
- Complete required training and maintain proficiency in systems, prodecures, policies, and competencies applicable to the position.
- Contribute to team effort by performing other related duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of utility billing practices, customer account management, billing and collection procedures, cash handling, and internal controls.
- Knowledge of basic accounting and financial principles applicable to utility billing and revenue collection.
- Ability to supervise, train, organize, and evaluate the work of assigned employees.
- Ability to analyze billing, consumption, and account information; identify discrepancies or unusual activity; and research and resolve complex account issues.
- Ability to interpret and consistently apply City ordinances, policies, rates, fees, and procedures.
- Proficiency in financial and utility billing software and Microsoft Office applications, including Outlook, Word, and Excel.
- Excellent written and verbal communication skills.
- Excellent customer service and conflict-resolution skills, including the ability to communicate effectively with customers regarding complex or sensitive billing matters.
- Ability to communicate and work collaboratively with City management, other departments, employees, vendors, and the public.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and meet recurring billing and reporting deadlines.
- Ability to maintain confidentiality of customer, employee, and financial information.
- Ability to exercise sound judgment and maintain accuracy and attention to detail.
Equipment Used
Financial and utility billing software, automated metering infrastructure (AMI) software, Microsoft Office applications, computer and laptop, telephone, copier/scanner, credit card terminal, adding machine, cash and coin counting equipment, and other standard office equipment.
Work Environment
The physcial demands described are representative of those required to perform essential functions. Reasonable accommodation may be provided for qualified individuals with disabilities.
- Work is primarily performed in a professional office setting.
- The position requires frequent interaction with employees and members of the public, including individuals who may be upset or dissatisfied. Occasional work outside normal business hours may be required.
Physical Abilities
- Work requires the ability to sit, stand, or walk for extended periods of time.
- Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement.
- Work requires the ability to grasp, pull, push and reach.
- Work requires the ability to talk, hear, listen and comprehend.
- Must be able to lift up to 10 pounds.
Total Compensation (Eligible Positions)
- Paid holidays.
- 18 days per year of paid vacation accrued the first year of service.
- Longevity pay.
- Certification/Education pay.
- Participation in Texas Municipal Retirement System (7% employee contribution, 2:1 City match).
- Helath, dental, short-term disability and life insurance.
- Vested after 5 years of service.
- Eligible for retirement after 20 years.
Additional Requirements
- Criminal history, drug test, and driver's license check required.
- City of Jacksonville conduts random drug testing in accordance with Texas law and applicable federal guidelines.
Equal Employment Opportunity
The City of Jacksonville provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, genetic information, or protected veteran status.
This description is not an employment contract. Employment is at-will and may be terminated by either party at any time. Duties may be reassigned as necessary to comply with state or federal law.
Pay: $41,586.25 - $66,538.00 per year
Benefits:
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
See All 13 Billing Manager Jobs in Texas
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Find Billing Manager JobsBilling Manager Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Billing Manager Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Texas Employers Look For
The qualifications that appear most often in billing manager jobs across Texas.
- Bachelor's degree in accounting, finance, business administration, or a related field
- Three or more years of billing, revenue cycle, or accounts receivable experience
- Proficiency with billing software such as Epic, Cerner, or SAP
- Knowledge of CPT, ICD-10, and HCPCS coding standards for healthcare billing roles
- Experience managing a billing team and overseeing collections workflows
- Strong working knowledge of payer contracts, denial management, and compliance requirements
Billing Manager Jobs in Texas: Frequently Asked Questions
How do you become a billing manager in Texas?
Most billing managers in Texas move into the role after several years in billing, coding, or accounts receivable positions. Texas does not require a state license to work as a billing manager, but employers strongly prefer candidates with a bachelor's degree in accounting, finance, or business. Certifications such as the Certified Professional Biller credential from the American Academy of Professional Coders are widely recognized and give candidates a clear edge in the Texas market.
How much do billing managers make in Texas?
Billing managers in Texas earn a median of about $164,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $98,250 for the lowest 10% to over $309,290 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire billing managers in Texas?
Employers hiring billing managers in Texas right now include USAA, IQVIA, and Avetta, based on current listings on Migrate Mate as of August 2026. Texas's large healthcare networks, energy corporations, and Fortune 500 headquarters create consistent, year-round demand for experienced billing managers across the state.
Which Texas cities have the most billing manager jobs?
Dallas, Houston, and Plano have the most billing manager openings in Texas. Houston leads because of its concentration of hospital systems and energy sector headquarters, Dallas draws volume from corporate shared-services centers and major insurers, while San Antonio's large military-affiliated healthcare network and growing medical district sustain steady demand even outside the two largest metros.
Are there remote billing manager jobs in Texas?
Yes, and more than most fields. Billing management is largely desk-based and systems-driven, making it well suited to remote or hybrid arrangements. About 67% of billing manager openings tied to Texas are remote or hybrid as of August 2026, reflecting how broadly Texas employers have adopted flexible work for revenue cycle roles. Functions like denial management, payer follow-up, and team reporting are the most commonly performed fully remote.
How can I get hired as a billing manager in Texas with little or no experience?
The most realistic entry path is starting as a billing specialist, patient account representative, or medical coder at a large Texas health system such as Texas Health Resources, Memorial Hermann, or Baylor Scott and White, then building toward a supervisory role. Many of these systems run internal development programs that promote high performers into lead and manager positions. Earning a Certified Professional Biller credential early strengthens a candidate's case for advancement before formal management experience accumulates.
Where can I find and apply to billing manager jobs in Texas?
You can find and apply to billing manager jobs in Texas on Migrate Mate, which lists current openings from Texas employers. Search the available roles, find the ones that match your experience and target city, and apply directly to the employers posting them.
See All 13 Billing Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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