Billing Representative Jobs in Arkansas
Billing Representative jobs in Arkansas are concentrated in Little Rock, Fayetteville, and Fort Smith, where healthcare systems, insurance carriers, and retail operations maintain steady demand for experienced billing professionals. Major employers with a long-standing Arkansas presence, including Arkansas Blue Cross and Blue Shield, Baptist Health, and Walmart, regularly hire billing representatives across medical billing, insurance claims, and accounts receivable specialties. Openings range from entry-level billing clerks to senior revenue cycle specialists. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 21+ Billing Representative jobs
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The Application Analyst - Epic Hospital Billing reports to the Manager of Business Applications and is responsible for the build, support, optimization, testing, and ongoing maintenance of Epic Resolute Hospital Billing functionality, with a primary focus on Charge Router and Hospital Billing charging workflows. This position partners closely with Revenue Cycle, Revenue Integrity, clinical operations, Information Services, vendors, and Epic support resources to ensure accurate charge capture, charge routing, account posting, workqueue performance, issue resolution, and system reliability. The analyst serves as a subject matter resource for Epic Hospital Billing charging configuration, troubleshooting, upgrades, enhancements, and operational adoption.
Essential Position Responsibilities
- Build, maintain, test, and optimize Epic Resolute Hospital Billing functionality with emphasis on Charge Router, Hospital Billing charging administration, charge capture, charge review, and related revenue cycle workflows.
- Configure and support charging rules, routing logic, workqueues, charge review processes, and related system build to promote accurate, timely, and compliant charge generation and posting.
- Partner with Revenue Cycle, Revenue Integrity, Finance, clinical departments, and operational leaders to evaluate charging workflows, resolve charging issues, and implement system improvements that support organizational revenue cycle performance.
- Analyze, troubleshoot, and resolve application issues, including failed charges, workqueue errors, routing concerns, configuration defects, and end-user support tickets.
- Lead or participate in application testing, including unit testing, integrated testing, regression testing, upgrade testing, charge testing, and validation of new or modified functionality.
- Document system build, workflow decisions, testing outcomes, issue resolution steps, and operational impacts in accordance with Information Services standards and change control processes.
- Collaborate with application analysts across clinical, access, professional billing, claims, coding, interfaces, reporting, and data teams to support integrated charging workflows and downstream billing processes.
- Monitor application performance, ticket trends, charging errors, workqueue activity, and system outcomes to identify opportunities for optimization, standardization, and process improvement.
- Support Epic upgrades, special updates, Nova notes, break/fix activities, optimization requests, and project work related to Hospital Billing and Charge Router functionality.
- Serve as a liaison between Information Services and operational stakeholders to translate business needs into effective system design, workflow configuration, and sustainable support processes.
- Provide guidance, communication, and support to end users, super users, revenue cycle leaders, and application teams regarding system functionality, charging workflow changes, and issue resolution.
- Maintain active engagement with Epic support resources, vendor tools, knowledge repositories, and application governance processes to support reliable and compliant system operations.
- Participate in incident response, downtime planning, issue escalation, and post-implementation support activities as needed.
- Ensure assigned applications and workflows support applicable regulatory, compliance, privacy, security, and organizational standards, including the safeguarding of protected health information.
- Prepare and maintain project plans, status updates, issue lists, testing documentation, and other materials necessary to support application governance and operational readiness.
- Support knowledge transfer, cross-training, and mentoring of team members to promote continuity of application support and long-term team effectiveness.
Qualifications
- Education: High school diploma or GED, required.
- Licensure and Certifications: Epic certification in Charge Router and Epic certification in Hospital Billing Charging Administration, required. Additional Epic Resolute Hospital Billing certification or proficiency, preferred.
- Experience: Four years of business applications, revenue cycle, information systems, or related healthcare technology experience, required. Experience supporting Epic Hospital Billing, Charge Router, charge capture, revenue integrity, billing workflows, workqueues, testing, troubleshooting, and application build, preferred.
Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The Application Analyst - Epic Hospital Billing reports to the Manager of Business Applications and is responsible for the build, support, optimization, testing, and ongoing maintenance of Epic Resolute Hospital Billing functionality, with a primary focus on Charge Router and Hospital Billing charging workflows. This position partners closely with Revenue Cycle, Revenue Integrity, clinical operations, Information Services, vendors, and Epic support resources to ensure accurate charge capture, charge routing, account posting, workqueue performance, issue resolution, and system reliability. The analyst serves as a subject matter resource for Epic Hospital Billing charging configuration, troubleshooting, upgrades, enhancements, and operational adoption.
Essential Position Responsibilities
- Build, maintain, test, and optimize Epic Resolute Hospital Billing functionality with emphasis on Charge Router, Hospital Billing charging administration, charge capture, charge review, and related revenue cycle workflows.
- Configure and support charging rules, routing logic, workqueues, charge review processes, and related system build to promote accurate, timely, and compliant charge generation and posting.
- Partner with Revenue Cycle, Revenue Integrity, Finance, clinical departments, and operational leaders to evaluate charging workflows, resolve charging issues, and implement system improvements that support organizational revenue cycle performance.
- Analyze, troubleshoot, and resolve application issues, including failed charges, workqueue errors, routing concerns, configuration defects, and end-user support tickets.
- Lead or participate in application testing, including unit testing, integrated testing, regression testing, upgrade testing, charge testing, and validation of new or modified functionality.
- Document system build, workflow decisions, testing outcomes, issue resolution steps, and operational impacts in accordance with Information Services standards and change control processes.
- Collaborate with application analysts across clinical, access, professional billing, claims, coding, interfaces, reporting, and data teams to support integrated charging workflows and downstream billing processes.
- Monitor application performance, ticket trends, charging errors, workqueue activity, and system outcomes to identify opportunities for optimization, standardization, and process improvement.
- Support Epic upgrades, special updates, Nova notes, break/fix activities, optimization requests, and project work related to Hospital Billing and Charge Router functionality.
- Serve as a liaison between Information Services and operational stakeholders to translate business needs into effective system design, workflow configuration, and sustainable support processes.
- Provide guidance, communication, and support to end users, super users, revenue cycle leaders, and application teams regarding system functionality, charging workflow changes, and issue resolution.
- Maintain active engagement with Epic support resources, vendor tools, knowledge repositories, and application governance processes to support reliable and compliant system operations.
- Participate in incident response, downtime planning, issue escalation, and post-implementation support activities as needed.
- Ensure assigned applications and workflows support applicable regulatory, compliance, privacy, security, and organizational standards, including the safeguarding of protected health information.
- Prepare and maintain project plans, status updates, issue lists, testing documentation, and other materials necessary to support application governance and operational readiness.
- Support knowledge transfer, cross-training, and mentoring of team members to promote continuity of application support and long-term team effectiveness.
Qualifications
- Education: High school diploma or GED, required.
- Licensure and Certifications: Epic certification in Charge Router and Epic certification in Hospital Billing Charging Administration, required. Additional Epic Resolute Hospital Billing certification or proficiency, preferred.
- Experience: Four years of business applications, revenue cycle, information systems, or related healthcare technology experience, required. Experience supporting Epic Hospital Billing, Charge Router, charge capture, revenue integrity, billing workflows, workqueues, testing, troubleshooting, and application build, preferred.
Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.
See All 21 Billing Representative Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
Find Billing Representative JobsBilling Representative Jobs by City in Arkansas
Where Arkansas roles are concentrated, by current openings.
Billing Representative Job Market in Arkansas
A snapshot from current Arkansas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
What Arkansas Employers Look For
The qualifications that appear most often in billing representative jobs across Arkansas.
- High school diploma or GED required with preference for associate degree in healthcare administration or business
- One to three years of experience in medical billing, insurance claims, or accounts receivable
- Proficiency in billing software such as Epic, Meditech, or similar revenue cycle platforms
- Working knowledge of CPT, ICD-10, and HCPCS coding conventions for insurance submission
- Strong attention to detail with ability to reconcile accounts and resolve claim denials accurately
- Effective written and verbal communication skills for coordinating with payers, patients, and clinical staff
Billing Representative Jobs in Arkansas: Frequently Asked Questions
How do you become a billing representative in Arkansas?
Most billing representative positions in Arkansas require a high school diploma at minimum, though an associate degree in healthcare administration, business, or a related field strengthens your candidacy considerably. Arkansas does not issue a state-specific license for billing representatives, but earning a nationally recognized credential such as the Certified Professional Biller designation from the American Academy of Professional Coders is widely valued by Arkansas employers and signals competence to hiring managers across the state's healthcare and insurance sectors.
Which companies hire billing representatives in Arkansas?
Arkansas billing representative roles are posted by University of Arkansas, AAIT Health RCM, and Tavoron and others right now, based on current listings on Migrate Mate as of July 2026. Arkansas's large healthcare systems and insurance carriers consistently account for the highest volume of open billing positions throughout the year.
Which Arkansas cities have the most billing representative jobs?
Little Rock, Springdale, and Arkansas lead Arkansas in billing representative openings. Little Rock drives the largest share as the state's capital and healthcare hub, home to major hospital networks and insurance headquarters, while Fayetteville benefits from the growing University of Arkansas medical and business ecosystem and Fort Smith's concentration of regional hospital systems and manufacturing-sector employer benefits departments sustains consistent demand.
Are there remote billing representative jobs in Arkansas?
Yes, and more than most fields. About 78% of billing representative openings tied to Arkansas are remote or hybrid as of July 2026, reflecting how naturally this desk-based, software-driven work adapts to off-site arrangements. Medical billing, insurance claims review, and accounts receivable follow-up are the sub-areas most likely to be offered fully remote by Arkansas employers.
How can I get hired as a billing representative in Arkansas with little or no experience?
The most realistic entry path is a front-desk or patient access role at an Arkansas hospital or clinic, where you learn insurance verification and claims submission on the job before moving into a dedicated billing position. Baptist Health and CHI St. Vincent regularly bring on patient account representatives with no prior billing background. Completing a community college certificate in medical billing, offered through institutions like Pulaski Technical College, combined with familiarity with a major billing platform, gives candidates a competitive edge over other entry-level applicants.
Where can I find and apply to billing representative jobs in Arkansas?
You can find and apply to billing representative jobs in Arkansas on Migrate Mate, which lists current Arkansas openings updated regularly. Search the available roles, identify the ones that match your experience and preferred location or work arrangement, and apply directly to whichever positions fit your situation.
See All 21 Billing Representative Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
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