Business Administrator Jobs
Business Administrator jobs are open across healthcare, government, education, and corporate sectors, at every level from entry-level coordinator to senior operations manager, with specializations in office management, project coordination, and facilities administration. See the openings below and apply to the ones that match your experience.
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The Business Applications Developer & Administrator administers, configures, develops and supports Events DC's enterprise business applications. The role owns Events DC's Zendesk incident and service management platform and keeps it reliable, its data accurate and its service workflows effective. The position also administers Events DC's commercial off-the-shelf (COTS) applications company-wide, including Monday.com, Adobe products (including Frame.io and Workfront), DocuSign and Veritone DAM. It builds and maintains the integrations, application programming interfaces (APIs) and automations that connect these systems, including those built on make.com and Adobe Fusion. The Business Applications Developer & Administrator reports to the Director, Digital Workforce & Technology Partner Operations.
RESPONSIBILITIES: Zendesk Incident and Service Management
• Administer the Zendesk platform, including users, roles, groups, permissions, brands, channels and agent workspaces.
• Configure and maintain ticket forms, fields, triggers, automations, macros, views, SLA policies and routing rules that support incident, request and service workflows.
• Develop custom apps, integrations and enhancements using the Zendesk APIs, webhooks and the Zendesk Apps Framework.
• Maintain the help center and knowledge base, including structure, templates and content workflows.
• Monitor platform health, data integrity and SLA performance; build reports and dashboards in Zendesk Explore to measure service delivery against Service Help Desk KPIs.
• Troubleshoot and resolve platform issues, coordinating with Zendesk support when needed.
Enterprise COTS Application Administration
• Serve as the company-wide administrator for Monday.com, Adobe products (including Frame.io and Workfront), DocuSign and Veritone DAM.
• Manage user provisioning and deprovisioning, licenses, roles, permissions and single sign-on settings across these platforms.
• Configure workspaces, boards and templates; project, review and approval workflows; signing templates and envelope workflows; and digital asset metadata, taxonomies and access rules.
• Review vendor releases and updates, assess new features and their impact on users and integrations, and plan their rollout.
• Maintain license inventory and usage data to support renewals and cost management.
Integrations, APIs and Automation
• Design, develop, test and maintain integrations between Zendesk, the COTS platforms and other Events DC systems using REST APIs, webhooks, make.com and Adobe Fusion.
• Build automations that reduce manual work, such as routing requests, syncing records, triggering approvals and moving assets between systems.
• Monitor integration and automation runs, resolve failures, and manage API credentials, connections and usage limits.
• Maintain technical documentation for configurations, integrations, data flows and change history.
• Follow change management, testing and security practices, including testing in sandbox environments before production release.
User Support, Training and Governance
• Provide advanced (tier 2 and tier 3) support to users of all supported applications; diagnose issues and escalate to vendors as needed.
• Gather business requirements from departments and translate them into configuration, workflow or development solutions.
• Develop user guides and training materials, and lead onboarding and training sessions.
• Enforce data integrity, access control, retention and security standards in line with Events DC IT policies.
• Serve as the day-to-day liaison with application vendors on support cases, product roadmaps and renewals.
- QUALIFICATIONS: • Bachelor's degree in information systems, computer science or a related field, or equivalent professional experience.
- 4-6 years of experience administering and developing enterprise software-as-a-service (SaaS) business applications, including at least 2 years as a Zendesk administrator.
- Hands-on administration experience with at least two of the following: Monday.com, Adobe Workfront, Frame.io, DocuSign, or a digital asset management platform (Veritone DAM preferred).
- Demonstrated experience building API integrations and automations with make.com, Adobe Fusion or a similar integration platform (e.g., Zapier, Workato).
- Experience supporting users and managing access across a multi-department organization.
- Zendesk Administrator certification, Adobe Workfront certification or ITIL Foundation certification preferred.
The Business Applications Developer & Administrator administers, configures, develops and supports Events DC's enterprise business applications. The role owns Events DC's Zendesk incident and service management platform and keeps it reliable, its data accurate and its service workflows effective. The position also administers Events DC's commercial off-the-shelf (COTS) applications company-wide, including Monday.com, Adobe products (including Frame.io and Workfront), DocuSign and Veritone DAM. It builds and maintains the integrations, application programming interfaces (APIs) and automations that connect these systems, including those built on make.com and Adobe Fusion. The Business Applications Developer & Administrator reports to the Director, Digital Workforce & Technology Partner Operations.
RESPONSIBILITIES: Zendesk Incident and Service Management
• Administer the Zendesk platform, including users, roles, groups, permissions, brands, channels and agent workspaces.
• Configure and maintain ticket forms, fields, triggers, automations, macros, views, SLA policies and routing rules that support incident, request and service workflows.
• Develop custom apps, integrations and enhancements using the Zendesk APIs, webhooks and the Zendesk Apps Framework.
• Maintain the help center and knowledge base, including structure, templates and content workflows.
• Monitor platform health, data integrity and SLA performance; build reports and dashboards in Zendesk Explore to measure service delivery against Service Help Desk KPIs.
• Troubleshoot and resolve platform issues, coordinating with Zendesk support when needed.
Enterprise COTS Application Administration
• Serve as the company-wide administrator for Monday.com, Adobe products (including Frame.io and Workfront), DocuSign and Veritone DAM.
• Manage user provisioning and deprovisioning, licenses, roles, permissions and single sign-on settings across these platforms.
• Configure workspaces, boards and templates; project, review and approval workflows; signing templates and envelope workflows; and digital asset metadata, taxonomies and access rules.
• Review vendor releases and updates, assess new features and their impact on users and integrations, and plan their rollout.
• Maintain license inventory and usage data to support renewals and cost management.
Integrations, APIs and Automation
• Design, develop, test and maintain integrations between Zendesk, the COTS platforms and other Events DC systems using REST APIs, webhooks, make.com and Adobe Fusion.
• Build automations that reduce manual work, such as routing requests, syncing records, triggering approvals and moving assets between systems.
• Monitor integration and automation runs, resolve failures, and manage API credentials, connections and usage limits.
• Maintain technical documentation for configurations, integrations, data flows and change history.
• Follow change management, testing and security practices, including testing in sandbox environments before production release.
User Support, Training and Governance
• Provide advanced (tier 2 and tier 3) support to users of all supported applications; diagnose issues and escalate to vendors as needed.
• Gather business requirements from departments and translate them into configuration, workflow or development solutions.
• Develop user guides and training materials, and lead onboarding and training sessions.
• Enforce data integrity, access control, retention and security standards in line with Events DC IT policies.
• Serve as the day-to-day liaison with application vendors on support cases, product roadmaps and renewals.
- QUALIFICATIONS: • Bachelor's degree in information systems, computer science or a related field, or equivalent professional experience.
- 4-6 years of experience administering and developing enterprise software-as-a-service (SaaS) business applications, including at least 2 years as a Zendesk administrator.
- Hands-on administration experience with at least two of the following: Monday.com, Adobe Workfront, Frame.io, DocuSign, or a digital asset management platform (Veritone DAM preferred).
- Demonstrated experience building API integrations and automations with make.com, Adobe Fusion or a similar integration platform (e.g., Zapier, Workato).
- Experience supporting users and managing access across a multi-department organization.
- Zendesk Administrator certification, Adobe Workfront certification or ITIL Foundation certification preferred.
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Find Business Administrator JobsBusiness Administrator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in business administrator jobs.
- Bachelor's degree in business administration, management, or a related field
- Proficiency in Microsoft Office Suite and ERP or scheduling software
- Two or more years of experience in an administrative or operations support role
- Strong written and verbal communication skills for cross-department coordination
- Experience managing budgets, vendor relationships, or facility operations
- Familiarity with document management systems and compliance recordkeeping
Tips for Your Business Administrator Job Search
Tailor your resume to each sector
Business administrator roles in healthcare have different priorities than those in local government or corporate offices. Reframe your bullet points to match the sector's language, whether that is compliance, budget oversight, or vendor coordination, before you apply.
Highlight your software proficiency clearly
Hiring managers for business administrator roles scan for specific tools: ERP systems, office suites, and scheduling software. List the platforms you have used by name and note the depth of your experience, not just that you are familiar with them.
Apply early to roles that fit
Migrate Mate lists business administrator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Use relevant certifications to stand out
Certifications like CAP or PMP signal to employers that you have invested in the profession beyond on-the-job experience. If you hold one, place it near the top of your resume where it is immediately visible to a hiring manager reviewing dozens of applications.
Prepare for scenario-based interview questions
Business administrator interviews frequently include questions about handling scheduling conflicts, managing competing priorities, or resolving a vendor issue. Prepare two or three concrete examples from your own experience that show how you resolved a real operational problem.
Negotiate total compensation, not just salary
Many business administrator positions include paid professional development, flexible hours, or remote days that are negotiable at the offer stage. Ask about these before accepting, since they add measurable value and are easier to secure before you start than after.
Business Administrator Jobs: Frequently Asked Questions
Which companies are hiring the most business administrators?
The most active employers for business administrators right now are HOOKER DEJONG, Nationwide Trailers, and VIVA, and the most openings are in Texas, Washington, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, government agencies, and large universities consistently post high volumes of these roles year-round.
How many business administrator jobs are remote?
About 56% of business administrator openings are fully remote or hybrid as of November 2026, though availability varies by industry and employer. Project coordination and administrative support functions tend to offer the most remote flexibility, while roles that involve facilities oversight or in-person office management are more likely to require on-site presence.
How do you become a business administrator?
Most business administrator roles start with a bachelor's degree in business administration, management, or a related field, followed by entry-level experience in administrative support or office coordination. Building proficiency in ERP systems, budget management, and cross-functional communication accelerates advancement. Certifications such as the Certified Administrative Professional credential can strengthen your candidacy for more senior positions.
How do you get hired as a business administrator with little experience?
Start by targeting coordinator or administrative assistant roles in industries you want to work in, since those positions build the core skills employers want in a business administrator. Emphasize any experience managing schedules, handling vendor communication, or supporting a team, even from internships or part-time work. Demonstrating comfort with office software and a clear ability to stay organized closes gaps that formal experience alone does not.
What does the business administrator interview process look like?
The process typically begins with a phone or video screen focused on your administrative background and software skills, followed by one or two in-person or video interviews with the hiring manager and key stakeholders. Expect scenario-based questions about prioritizing competing tasks, handling confidential information, and coordinating across departments. Some employers include a short skills assessment or ask you to walk through how you have managed a specific operational challenge.
Where can I find and apply to business administrator jobs?
You can find and apply to business administrator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
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