Business Analyst Manager Jobs in Irving, TX

INTRODUCTION

Citibank, N.A. seeks a Business Analytics Lead Analyst for its Irving, TX location.

ROLE AND RESPONSIBILITIES

• Analyze customer and transactional data to identify emerging fraud trends and develop or improve fraud strategies.
• Evaluate output of data analysis in statistical tools and build decision trees to drive fraud alerting rules.
• Review and develop dashboards and communication of fraud results using advanced visualization techniques.
• Develop impact projections of various solutions or new processes on fraud detection, customer impact rates, operational capacity planning, and loss recoveries.
• Implement models into production by determining optimal score cut offs to maximize key business target metrics on fraud detection, customer impact rate, dispute resolution, and operational capacity planning.
• Create strategies/rules to detect anomalous trends utilizing statistical and advanced data science/Machine Learning techniques.
• Develop tactical and strategic Management Information Systems (MIS) dashboards using tools like Tableau with high visibility for key stakeholders.
• Provide actionable insights by leveraging data analytics and reporting.
• Partner with cross-functional teams to design effective strategies to detect Fraud.
• Drive the end-to-end testing approach – including test case documentation, review and monitoring of rule performance, fine-tune rules – and strategy implementation.
• Increase sophistication of anomaly detection analytics and develop new detection models and analytical solutions.

A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

BASIC QUALIFICATIONS

• Bachelor’s degree, or foreign equivalent, in Business Analytics, Computer Engineering or a related field, and five (5) years of experience in the job offered or in a related occupation.
• Five (5) years of experience must include:
• Utilizing analytical, statistical, and programming skills, including SAS and SQL programming to collect, analyze, and interpret large transaction data in a Big Data environment.
• Analyzing customer, transactional and behavioral data to develop machine learning models using Python to predict fraudulent transactions.
• Performing complex data mining and analysis on Big Data to identify fraud trends and patterns.
• Evaluating output of data analysis in statistical tools to drive fraud alerting rules and developing tactical and strategic reports using visualization tools with high visibility for key stakeholders.
• Driving collaboration across different teams such as Model Risk Management and Legal team to validate the results and stability of models before being pushed to production.

COMPENSATION

• Wage Range: $153,200.00 to $168,558.00

JOB FAMILY GROUP

• Job Family Group: Decision Management
• Job Family: Business Analysis

TIME TYPE

• Time Type: Full time

LOCATION

• Primary Location: Irving Texas United States

PRIMARY LOCATION FULL TIME SALARY RANGE

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

ANTICIPATED POSTING CLOSE DATE

• Aug 12, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.