Business Operations Manager Jobs in Charlotte, NC
Business Operations Manager jobs in Charlotte are concentrated in Uptown, South End, and Ballantyne, across financial services, healthcare, and logistics, sectors that anchor the city's economy. Employers currently hiring include Scout Motors, Xylem, and Everbank. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 39+ Business Operations Manager jobs
Lending Strategy & Business Ops Associate
The Lending Strategy & Business Operations Associate supports Lending Operations technology initiatives and assists with exam preparation, RCSA cycles, and issue forums to ensure readiness and executive alignment. The Lending Strategy & Business Operations area owns the operations technology roadmap, business requirements, prioritization, and process-to-system design. It leads adoption, change management, and benefits realization while partnering closely with Technology for build and delivery.
Key Responsibilities and Duties
- Insight generation, initiative ownership, and cross-functional coordination.
- Develops advanced analytics, performance insights, and management reporting.
- Translates data into actionable insights related to performance, capacity risk, and delivery optimization.
- Partners with business stakeholders to identify issues, trends, and improvement opportunities.
- Supports specific technology initiatives, defining requirements and supporting prioritization.
- Supports process-to-system design, ensuring alignment between operational needs and technology solutions.
- Helps drive change management and adoption efforts, including stakeholder communication and training.
- Coordinates exam preparation, RCSA cycles, and issue forums, ensuring alignment and readiness across stakeholders.
- Identifies opportunities to improve reporting, analytics frameworks, and operating processes.
Minimum Qualifications
- 5+ years of experience supporting commercial lending, including structured and complex commercial loan portfolios, with a strong understanding of lending operations, credit, portfolio management, and associated data sources.
- Demonstrated experience working with commercial lending data, including integrating, analyzing, and reporting on loan, credit, portfolio, risk, and operational performance metrics.
- Technical expertise in SQL, Snowflake, Python, APIs (development and consumption), and other data extraction, transformation, and integration tools.
- Proven ability to integrate and analyze complex data from multiple sources to deliver actionable insights that support strategic decision-making and executive-level reporting.
- Strong technical and business acumen, executive presence, and experience partnering across business, credit, operations, risk, compliance, and technology teams.
- Experience leveraging AI, automation, machine learning, and/or AI agents to improve reporting, analytics, monitoring, operational processes, and business outcomes.
- Demonstrated success supporting cross-functional strategic initiatives and delivering measurable business outcomes.
- Proven ability to build strong partnerships across business, technology, credit, operations, risk, compliance, and executive leadership teams.
- Working knowledge of commercial credit, lending operations, AML, risk management, and regulatory requirements within a banking or financial services environment.
- Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy, accountability, and attention to detail.
Preferred Qualifications
- Prior experience with the FIS Commercial Loan Servicing System (also known as ACBS)
- Strong data analytics and reporting experience, including developing dashboards, management reporting, portfolio monitoring, and business intelligence solutions using Power BI or similar visualization platforms.
Role Specific Work Experience
- 3+ Years Required; 5+ Years Preferred
Educational Requirements
- University (Degree) Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Posting End Date: 9/28/26
Req Benefits:
EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:
- Medical, dental, vision & HSA/FSA
- 401(k) savings
- Paid holidays & generous PTO
- Additional wellness & voluntary benefits
Additional Company-provided benefit options (subject to plan terms):
- Tuition reimbursement
- Commuter Benefits
- Life and Disability Insurance
Compensation: $110,200 - $149,000
Additional Details :
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Lending Strategy & Business Ops Associate
The Lending Strategy & Business Operations Associate supports Lending Operations technology initiatives and assists with exam preparation, RCSA cycles, and issue forums to ensure readiness and executive alignment. The Lending Strategy & Business Operations area owns the operations technology roadmap, business requirements, prioritization, and process-to-system design. It leads adoption, change management, and benefits realization while partnering closely with Technology for build and delivery.
Key Responsibilities and Duties
- Insight generation, initiative ownership, and cross-functional coordination.
- Develops advanced analytics, performance insights, and management reporting.
- Translates data into actionable insights related to performance, capacity risk, and delivery optimization.
- Partners with business stakeholders to identify issues, trends, and improvement opportunities.
- Supports specific technology initiatives, defining requirements and supporting prioritization.
- Supports process-to-system design, ensuring alignment between operational needs and technology solutions.
- Helps drive change management and adoption efforts, including stakeholder communication and training.
- Coordinates exam preparation, RCSA cycles, and issue forums, ensuring alignment and readiness across stakeholders.
- Identifies opportunities to improve reporting, analytics frameworks, and operating processes.
Minimum Qualifications
- 5+ years of experience supporting commercial lending, including structured and complex commercial loan portfolios, with a strong understanding of lending operations, credit, portfolio management, and associated data sources.
- Demonstrated experience working with commercial lending data, including integrating, analyzing, and reporting on loan, credit, portfolio, risk, and operational performance metrics.
- Technical expertise in SQL, Snowflake, Python, APIs (development and consumption), and other data extraction, transformation, and integration tools.
- Proven ability to integrate and analyze complex data from multiple sources to deliver actionable insights that support strategic decision-making and executive-level reporting.
- Strong technical and business acumen, executive presence, and experience partnering across business, credit, operations, risk, compliance, and technology teams.
- Experience leveraging AI, automation, machine learning, and/or AI agents to improve reporting, analytics, monitoring, operational processes, and business outcomes.
- Demonstrated success supporting cross-functional strategic initiatives and delivering measurable business outcomes.
- Proven ability to build strong partnerships across business, technology, credit, operations, risk, compliance, and executive leadership teams.
- Working knowledge of commercial credit, lending operations, AML, risk management, and regulatory requirements within a banking or financial services environment.
- Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy, accountability, and attention to detail.
Preferred Qualifications
- Prior experience with the FIS Commercial Loan Servicing System (also known as ACBS)
- Strong data analytics and reporting experience, including developing dashboards, management reporting, portfolio monitoring, and business intelligence solutions using Power BI or similar visualization platforms.
Role Specific Work Experience
- 3+ Years Required; 5+ Years Preferred
Educational Requirements
- University (Degree) Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Posting End Date: 9/28/26
Req Benefits:
EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:
- Medical, dental, vision & HSA/FSA
- 401(k) savings
- Paid holidays & generous PTO
- Additional wellness & voluntary benefits
Additional Company-provided benefit options (subject to plan terms):
- Tuition reimbursement
- Commuter Benefits
- Life and Disability Insurance
Compensation: $110,200 - $149,000
Additional Details :
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
See All 39 Business Operations Manager Jobs in Charlotte
Find roles in Charlotte that match your experience and apply in just a few clicks.
Find JobsBusiness Operations Manager Job Market in Charlotte
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
Business Operations Manager Jobs in Charlotte: Frequently Asked Questions
How do I get a business operations manager job in Charlotte?
Focus your search on Charlotte's strongest hiring sectors: banking and financial services anchored in Uptown, health systems based in the Midtown and SouthPark corridors, and supply chain and logistics companies concentrated in the I-85 and I-77 corridors. Candidates who combine process improvement credentials such as PMP or Lean Six Sigma with direct experience in one of these industries move to the front of the line in Charlotte's competitive market.
Which companies hire business operations managers in Charlotte?
Companies currently hiring business operations managers in Charlotte include Scout Motors, Xylem, and Everbank, per current listings on Migrate Mate as of September 2026. Charlotte's employer base is particularly strong in large financial institutions, regional health networks, and Fortune 500 corporate offices that maintain significant operations headquarters in the city.
Are there remote business operations manager jobs in Charlotte?
Yes, though availability depends on the role, purely analytical or planning-focused positions tend to go remote more readily than hands-on operational roles tied to facilities or logistics. About 59% of business operations manager openings tied to Charlotte are remote or hybrid as of September 2026, reflecting a market where hybrid schedules are common at corporate offices in Uptown and Ballantyne. Coordination-heavy roles requiring site presence remain predominantly on-site.
How can I get a business operations manager job in Charlotte with little or no experience?
The most realistic entry path in Charlotte is through operations coordinator or analyst roles at the city's large financial services firms, hospital systems like Atrium Health and Novant Health, or the growing base of logistics and distribution companies near the airport. These employers regularly promote from within, and lateral moves from project coordination, data analysis, or administrative management can open the door quickly when paired with a relevant certification.
Which industries hire the most business operations managers in Charlotte?
The sectors hiring the most business operations managers in Charlotte are Manufacturing and Technology & Software, based on current listings on Migrate Mate as of September 2026. Charlotte's status as a major banking hub and its rapidly expanding healthcare and logistics infrastructure make these industries the dominant and most consistent sources of business operations manager demand in the city.
Related Jobs in North Carolina
See All 39 Business Operations Manager Jobs in Charlotte
Find roles in Charlotte that match your experience and apply in just a few clicks.
Find Jobs