Business Operations Manager Jobs in North Carolina
Business Operations Manager jobs in North Carolina are in strong and steady demand, concentrated in financial services, technology, healthcare, and logistics across a market that hires from coordinator-level roles through senior director positions. Charlotte, Raleigh, and the Research Triangle are the primary hiring hubs, where employers like Bank of America, Duke University Health System, and Honeywell maintain large operations functions. Process optimization, cross-functional program management, and data-driven performance improvement are the specialties North Carolina employers seek most consistently. Find a role that fits below and apply directly.
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The advisor is responsible for managing communication workflows, gathering and interpreting operational data, facilitating cross-functional approvals, coordinating vendor activities, and supporting business planning initiatives. The position requires strong organizational, analytical, and relationship management skills to drive operational efficiency, enhance communication effectiveness, and support strategic pharmacy objectives.
What You'll Do
Communication Operations & Execution
- Coordinate the end-to-end operational execution of commercial pharmacy member and provider communications.
- Manage communication intake, prioritization, timelines, and workflow processes to ensure timely delivery.
- Partner with communications, pharmacy, clinical, compliance, legal, marketing, operations, and vendor teams to facilitate communication activities.
- Monitor communication initiatives to ensure adherence to regulatory, contractual, and organizational requirements.
- Identify process improvement opportunities that enhance communication quality, effectiveness, and efficiency.
Cross-Functional Coordination
- Facilitate collaboration among internal departments to support communication development and execution.
- Coordinate stakeholder reviews and approvals, ensuring all required signoffs are obtained within established timelines.
- Serve as a liaison between pharmacy leadership, business teams, and external vendors.
- Track project milestones, dependencies, risks, and escalation needs.
- Data Analysis & Operational Support
- Gather, validate, and interpret operational, communication, and data from multiple sources.
- Develop reporting and insights to support business decisions and operational planning.
Vendor Management
- Coordinate activities with external communication and fulfillment vendors.
- Monitor vendor deliverables, deadlines, and performance expectations.
- Support issue resolution, requirement clarification, and communication between vendors and internal stakeholders.
- Assist in maintaining vendor documentation, processes, and operational controls.
Business Planning & Operational Excellence
- Support annual planning, budgeting, forecasting, and resource allocation activities.
- Identify opportunities to improve operational efficiency, reduce administrative burden, and optimize workflow performance.
- Assist leadership with operational assessments, business case development, and process redesign initiatives.
- Document and maintain standard operating procedures and operational processes.
Who You Are
- Bachelor's degree or advanced degree (where required)
- 0-2 years of experience in related field.
- In lieu of degree, 3+ years of experience in related field.
What You’ll Get
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Learn more
Where You’ll Work
Our Hybrid-Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote-Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid-Flex or Remote-Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
- Based on annual corporate goal achievement and individual performance.
$60,907.00 - $97,452.00
Skills
Budgeting, Business Operations, Business Process Improvements, Operational Plans, Operations Management, People Management, Performance Analysis, Planning Operations, Process Improvements, Staffing Operations
_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.
The advisor is responsible for managing communication workflows, gathering and interpreting operational data, facilitating cross-functional approvals, coordinating vendor activities, and supporting business planning initiatives. The position requires strong organizational, analytical, and relationship management skills to drive operational efficiency, enhance communication effectiveness, and support strategic pharmacy objectives.
What You'll Do
Communication Operations & Execution
- Coordinate the end-to-end operational execution of commercial pharmacy member and provider communications.
- Manage communication intake, prioritization, timelines, and workflow processes to ensure timely delivery.
- Partner with communications, pharmacy, clinical, compliance, legal, marketing, operations, and vendor teams to facilitate communication activities.
- Monitor communication initiatives to ensure adherence to regulatory, contractual, and organizational requirements.
- Identify process improvement opportunities that enhance communication quality, effectiveness, and efficiency.
Cross-Functional Coordination
- Facilitate collaboration among internal departments to support communication development and execution.
- Coordinate stakeholder reviews and approvals, ensuring all required signoffs are obtained within established timelines.
- Serve as a liaison between pharmacy leadership, business teams, and external vendors.
- Track project milestones, dependencies, risks, and escalation needs.
- Data Analysis & Operational Support
- Gather, validate, and interpret operational, communication, and data from multiple sources.
- Develop reporting and insights to support business decisions and operational planning.
Vendor Management
- Coordinate activities with external communication and fulfillment vendors.
- Monitor vendor deliverables, deadlines, and performance expectations.
- Support issue resolution, requirement clarification, and communication between vendors and internal stakeholders.
- Assist in maintaining vendor documentation, processes, and operational controls.
Business Planning & Operational Excellence
- Support annual planning, budgeting, forecasting, and resource allocation activities.
- Identify opportunities to improve operational efficiency, reduce administrative burden, and optimize workflow performance.
- Assist leadership with operational assessments, business case development, and process redesign initiatives.
- Document and maintain standard operating procedures and operational processes.
Who You Are
- Bachelor's degree or advanced degree (where required)
- 0-2 years of experience in related field.
- In lieu of degree, 3+ years of experience in related field.
What You’ll Get
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Learn more
Where You’ll Work
Our Hybrid-Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote-Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid-Flex or Remote-Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
- Based on annual corporate goal achievement and individual performance.
$60,907.00 - $97,452.00
Skills
Budgeting, Business Operations, Business Process Improvements, Operational Plans, Operations Management, People Management, Performance Analysis, Planning Operations, Process Improvements, Staffing Operations
_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.
See All 43 Business Operations Manager Jobs in North Carolina
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Find JobsBusiness Operations Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Business Operations Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What North Carolina Employers Look For
The qualifications that appear most often in business operations manager jobs across North Carolina.
- Bachelor's degree in business administration, operations management, or a related field required
- Three or more years of experience leading operational or process improvement initiatives
- Proficiency with project management tools such as Asana, Monday.com, or Microsoft Project
- Demonstrated ability to analyze performance data and translate findings into operational decisions
- Experience coordinating cross-functional teams across finance, HR, and supply chain functions
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies preferred
Business Operations Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a business operations manager in North Carolina?
Most business operations manager roles in North Carolina require a bachelor's degree in business administration, operations, or a related discipline, with several years of progressively responsible experience in an operational or project coordination role. North Carolina does not issue a state license for business operations managers, so candidates advance through demonstrated results rather than credentialing. Earning a PMP certification or a Lean Six Sigma credential is a common differentiator for competitive roles in Charlotte and the Research Triangle.
How much do business operations managers make in North Carolina?
Business operations managers in North Carolina earn a median of about $101,950 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,340 for the lowest 10% to over $238,230 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations managers in North Carolina?
Employers hiring business operations managers in North Carolina right now include CarMax, Truist, and Cornerstone Caregiving, based on current listings on Migrate Mate as of November 2026. North Carolina's concentration of financial services headquarters in Charlotte and life sciences firms in the Research Triangle means these sectors drive a large share of consistent openings for the role.
Which North Carolina cities have the most business operations manager jobs?
Charlotte, Raleigh, and Durham have the most business operations manager openings in North Carolina. Charlotte's density of financial services and corporate headquarters drives the largest share of postings, while Raleigh and Durham benefit from the Research Triangle's technology and life sciences employers, and Greensboro's logistics and manufacturing base supports steady demand outside the major metro areas.
Are there remote business operations manager jobs in North Carolina?
Yes, and the role is more remote-friendly than most operational positions because much of the work involves analysis, coordination, and reporting rather than physical oversight. About 50% of business operations manager openings tied to North Carolina are remote or hybrid as of November 2026, reflecting how broadly companies have adopted flexible arrangements for this function. Strategic planning, vendor management, and performance reporting are the duties most often done fully remotely.
How can I get hired as a business operations manager in North Carolina with little or no experience?
The most realistic entry path is landing a business analyst, operations coordinator, or project coordinator role at a large North Carolina employer and building toward the manager title from there. Companies like Lowe's, Fidelity Investments, and the major health systems in Charlotte and Durham regularly hire entry-level operations and analyst associates who rotate through cross-functional work. A PMP exam prep course or a Lean Six Sigma White Belt credential from a North Carolina community college gives candidates a concrete differentiator when competing without direct management experience.
Where can I find and apply to business operations manager jobs in North Carolina?
You can find and apply to business operations manager jobs in North Carolina on Migrate Mate, which lists current openings from employers across the state. Search the listings, identify the roles that match your background and target location, and apply directly to the ones that fit.
See All 43 Business Operations Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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