Business Operations Manager Jobs in Virginia

In & Out Detailing / Carpet Cleaning LLC is looking for a motivated, organized, and results-driven individual to help oversee daily business operations and drive company growth.

This position is ideal for someone with strong communication, leadership, sales, and organizational skills who is comfortable taking initiative and working independently.

The primary responsibilities will include generating new business through cold calling, managing incoming leads and appointments, monitoring employee attendance, tracking company performance, and helping expand our customer base.

We are looking for someone who wants to be part of a growing company and can help us operate more efficiently while bringing in new business.

Job Responsibilities

Sales & Business Development

• Make outbound cold calls to potential residential and commercial customers.

• Identify and pursue commercial cleaning and fleet detailing contracts.

• Follow up with prospective customers and incoming leads.

• Build relationships with local businesses and organizations.

• Help generate new customers and recurring business.

Office & Operations Management

• Monitor daily bookings, appointments, and scheduling.

• Respond to customer inquiries and incoming leads.

• Keep business records and customer information organized.

• Monitor weekly and monthly revenue goals.

• Prepare weekly performance and sales reports.

• Identify opportunities to improve business operations.

Employee Management

• Monitor employee attendance and punctuality.

• Maintain employee attendance and performance records.

• Document tardiness, absences, and workplace issues.

• Communicate expectations and document disciplinary concerns.

• Help ensure daily operations run smoothly.

Marketing & Social Media

• Assist with social media management and content creation.

• Record and post videos of completed detailing and carpet cleaning jobs.

• Help create advertisements, promotions, and marketing campaigns.

• Develop creative ways to attract new customers.

• Maintain a professional online presence for the company.

Qualifications

• Strong communication and customer service skills.

• Comfortable making cold calls and speaking with potential customers.

• Sales, office administration, or management experience preferred.

• Strong organizational and time-management skills.

• Basic computer and social media knowledge.

• Ability to multitask and manage several responsibilities.

• Self-motivated with a strong work ethic.

• Reliable, professional, and results-driven.

What We're Looking For

We are not simply looking for someone to answer phones and sit behind a desk. We want someone who takes initiative, understands business growth, enjoys communicating with people, and can help hold daily operations together.

The right candidate should be comfortable making calls, tracking numbers, following up with customers, keeping employees accountable, and finding opportunities to bring more money into the business.

Compensation & Schedule

• $16–$18 per hour, based on experience.

• Approximately 20–30 hours per week.

• Part-time, in-person position.

• Schedule to be discussed during the interview.

How to Apply

Please submit your Indeed application along with a brief description of your previous sales, management, administrative, or customer service experience.

Qualified candidates may be contacted for an interview.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person