Business Operations Manager Jobs in California

Job Summary
The Business Operations Manager is responsible for overseeing and coordinating daily business operations, ensuring organizational efficiency, supporting department managers, and maintaining effective administrative processes throughout the company with the primary purpose of reducing executive involvement in routine operational issues. This position serves as a key liaison between executive leadership, department management, employees, clients and business partners. The Business Operations Manager assists with resolving escalated operational issues, improving internal procedures, coordinating department activities and ensuring company objectives are achieved. The ideal candidate is a proactive, organized, solutions-oriented leader who can manage competing priorities, exercise sound judgement, and maintain accountability across multiple business functions.

Responsibilities

Business Operations Management

• Oversee daily administrative and business operations to ensure efficiency and consistency.
• Develop, implement, and maintain operational policies, procedures, and workflows.
• Identify opportunities to improve productivity, reduce inefficiencies, and streamline processes.
• Monitor operational activities to ensure deadlines and company expectations are met.
• Coordinate operational initiatives across multiple departments.
• Assist executive leadership with implementing company goals and business strategies.

Departmental Management and Coordination

• Work closely with department managers to monitor operational performance and resolve challenges.
• Assist managers with organizing workloads, establishing priorities, and meeting deadlines.
• Facilitate communication and cooperation between departments.
• Conduct regular follow-ups on departmental assignments, projects, and outstanding issues.
• Identify operational bottlenecks and recommend corrective actions.
• Support management accountability and consistent application of company procedures.

Escalated Issues and Problem Resolution

• Serve as a point of escalation for complex administrative, operational, employee, and client-related concerns.
• Investigate issues, identify root causes, and coordinate timely resolutions.
• Assist with sensitive client communications and escalated service matters.
• Exercise independent judgment in resolving routine operational challenges.
• Escalate significant financial, legal, compliance, or strategic concerns to executive leadership.
• Ensure appropriate follow-up and documentation of resolved issues.

Administrative and Office Management

• Manage the licensing processes for the business, adhering to all state regulations.
• Monitor and assist corporate accounting processes and report issues as needed.
• Work with accounting to coordinate office-related contracts, maintenance, and service providers.
• Oversee office administration, facilities, supplies, equipment, and vendor relationships.
• Maintain organized administrative records and internal documentation.

Human Resources and Employee Support

• Support HR administration, including onboarding, employee documentation, and internal communications where needed.
• Support implementation of company policies and employee procedures.
• Support employee training and professional development initiatives.
• Maintain confidentiality of employee and company information.

Process Improvement and Performance Monitoring

• Develop and monitor operational performance indicators productivity measures.
• Review existing workflows and recommend improvements.
• Coordinate cross-departmental improvement projects.
• Prepare operational reports, management updates, and recommendations for leadership.
• Ensure action items are tracked through completion.

Executive Leadership Support

• Serve as a trusted operational resource to the executive leadership.
• Prepare information and reports needed for management decisions.
• Follow up on assignments delegated by executive leadership.
• Help resolve operational matters before they require executive involvement.

Compliance and Confidentiality

• Support adherence to company policies, contractual requirements, and applicable regulations.
• Coordinate with appropriate departments regarding HIPAA, confidentiality, and information security procedures.
• Assist with operational audits, documentation requests, and corrective action plans.
• Maintain confidentiality of protected health information, financial information, personnel records, and proprietary business information.

Essential Requirements:

• Strong organizational, leadership, and problem-solving skills.
• Demonstrated ability to coordinate activities across multiple departments.
• Experience managing operational escalations and resolving complex issues.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications
• Ability to manage competing priorities and work independently.

Qualifications:

• Five or more years of progressive experience in business operations, office administration, or management.
• Two or more years of supervisory or management experience preferred.

Join our team as an Accounting Manager where you can contribute to our success and become a valued member of our organization!

Job Type: Full-time

Pay: $82,000.00 - $86,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work in the office M-F, 8:00 a.m. - 5:00 p.m. weekly?

Experience:

• Accounting: 1 year (Preferred)

Work Location: In person