Regional Operations Manager Jobs in North Carolina
Regional Operations Manager jobs in North Carolina are in steady demand, with consistent hiring across logistics and distribution, manufacturing, healthcare systems, and financial services at every level from operations supervisor to senior regional director. Charlotte, Raleigh, and Greensboro anchor most of the activity, where employers like Lowe's, Honeywell, and Duke Health maintain large operational footprints and hire regularly for multi-site oversight roles. The most sought-after specialties are supply chain operations, multi-unit retail and distribution management, and healthcare operations. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 14+ Regional Operations Manager jobs
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.
WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 28 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org (http://www.goodwillnwnc.org).
Job Summary
The Regional Operations Manager serves as the operational liaison between Mission Advancement, Retail Stores, Outlet Operations, Recycling, Dell Reconnect, and Transportation to ensure the efficient movement of donated goods throughout the Goodwill value chain. This role is responsible for maximizing inventory flow, increasing revenue opportunities, supporting operational priorities, and maintaining a safe, clean, and standards-compliant regional operations center.
Working collaboratively with department leaders, the Regional Operations Manager identifies opportunities to improve productivity, streamline processes, reduce losses, and enhance the customer and donor experience while supporting Goodwill's mission of creating opportunities for individuals through the power of work.
Essential Responsibilities
Cross-Functional Operations
- Serve as the primary liaison between Retail, Outlet, Recycling, Dell Reconnect, and Transportation departments.
- Coordinate daily operational priorities to ensure efficient movement of donated goods throughout the facility.
- Assist department leaders in prioritizing projects, resolving operational challenges, and allocating resources effectively.
- Facilitate communication and collaboration among departments to achieve regional operational goals.
- Serve as the operational liaison to the Goodwill Career Connections Center located within the Regional Operations Center, ensuring the facility provides a safe, clean, welcoming, and professional environment for participants, staff, and community partners.
- Coordinate with Career Connections leadership to support facility needs, special events, workforce development initiatives, and operational projects.
Inventory Flow & Revenue Optimization
- Analyze inventory movement and identify opportunities to maximize product availability and revenue generation.
- Develop and implement strategies to improve product flow from donation receipt through retail, outlet, recycling, and salvage channels.
- Monitor key performance indicators and recommend process improvements that increase productivity and profitability.
- Collaborate with leadership to reduce bottlenecks and improve overall operational efficiency.
Facility Management & Compliance
- Ensure the regional operations facility is safe, clean, organized, and compliant with all Goodwill Standard Operating Procedures (SOPs).
- Conduct routine inspections of operational areas, identifying and correcting safety or compliance concerns.
- Ensure all departments maintain high standards of housekeeping, organization, and presentation.
- Coordinate facility improvement projects and support preventive maintenance initiatives.
Exterior & Grounds Management
- Ensure parking lots, donation areas, sidewalks, landscaping, and exterior grounds are maintained to Goodwill standards.
- Monitor vendor performance related to landscaping, snow removal, waste management, and exterior maintenance.
- Maintain a clean, welcoming, and safe environment for donors, shoppers, employees, and community partners.
Loss Prevention & Asset Protection
- Partner closely with the Loss Prevention team to identify and reduce internal and external shrink.
- Promote accountability and operational controls that protect donated goods and organizational assets.
- Assist with investigations, audits, and implementation of corrective actions.
- Support employee education and awareness regarding theft prevention and operational integrity.
Continuous Improvement
- Evaluate operational workflows and recommend innovative solutions that improve efficiency, reduce costs, and enhance service.
- Lead cross-functional improvement initiatives utilizing data-driven decision making.
- Support implementation of new technology, equipment, and operational processes.
- Foster a culture of continuous improvement, accountability, and teamwork.
Leadership & Collaboration
- Build strong relationships with department managers and regional leadership.
- Provide coaching, guidance, and operational support to ensure consistent execution of organizational priorities.
- Promote Goodwill's mission, values, and commitment to sustainability and community impact.
Education
Bachelor's degree in Business, Operations Management, Logistics, Supply Chain, or related field preferred.
Qualifications
- Five or more years of progressive operations or distribution management experience.
- Experience leading cross-functional teams in retail, logistics, warehouse, recycling, or manufacturing environments preferred.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Proficiency with inventory management systems, Microsoft Office, and operational reporting tools.
Key Competencies
- Operational Leadership
- Cross-Functional Collaboration
- Process Improvement
- Inventory & Supply Chain Management
- Safety & Compliance
- Asset Protection
- Data Analysis & Performance Management
- Project Management
- Customer & Donor Focus
- Strategic Thinking
BENEFITS
Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:
- Paid Time Off (PTO)
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
EOE. E-Verify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.
WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 28 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org (http://www.goodwillnwnc.org).
Job Summary
The Regional Operations Manager serves as the operational liaison between Mission Advancement, Retail Stores, Outlet Operations, Recycling, Dell Reconnect, and Transportation to ensure the efficient movement of donated goods throughout the Goodwill value chain. This role is responsible for maximizing inventory flow, increasing revenue opportunities, supporting operational priorities, and maintaining a safe, clean, and standards-compliant regional operations center.
Working collaboratively with department leaders, the Regional Operations Manager identifies opportunities to improve productivity, streamline processes, reduce losses, and enhance the customer and donor experience while supporting Goodwill's mission of creating opportunities for individuals through the power of work.
Essential Responsibilities
Cross-Functional Operations
- Serve as the primary liaison between Retail, Outlet, Recycling, Dell Reconnect, and Transportation departments.
- Coordinate daily operational priorities to ensure efficient movement of donated goods throughout the facility.
- Assist department leaders in prioritizing projects, resolving operational challenges, and allocating resources effectively.
- Facilitate communication and collaboration among departments to achieve regional operational goals.
- Serve as the operational liaison to the Goodwill Career Connections Center located within the Regional Operations Center, ensuring the facility provides a safe, clean, welcoming, and professional environment for participants, staff, and community partners.
- Coordinate with Career Connections leadership to support facility needs, special events, workforce development initiatives, and operational projects.
Inventory Flow & Revenue Optimization
- Analyze inventory movement and identify opportunities to maximize product availability and revenue generation.
- Develop and implement strategies to improve product flow from donation receipt through retail, outlet, recycling, and salvage channels.
- Monitor key performance indicators and recommend process improvements that increase productivity and profitability.
- Collaborate with leadership to reduce bottlenecks and improve overall operational efficiency.
Facility Management & Compliance
- Ensure the regional operations facility is safe, clean, organized, and compliant with all Goodwill Standard Operating Procedures (SOPs).
- Conduct routine inspections of operational areas, identifying and correcting safety or compliance concerns.
- Ensure all departments maintain high standards of housekeeping, organization, and presentation.
- Coordinate facility improvement projects and support preventive maintenance initiatives.
Exterior & Grounds Management
- Ensure parking lots, donation areas, sidewalks, landscaping, and exterior grounds are maintained to Goodwill standards.
- Monitor vendor performance related to landscaping, snow removal, waste management, and exterior maintenance.
- Maintain a clean, welcoming, and safe environment for donors, shoppers, employees, and community partners.
Loss Prevention & Asset Protection
- Partner closely with the Loss Prevention team to identify and reduce internal and external shrink.
- Promote accountability and operational controls that protect donated goods and organizational assets.
- Assist with investigations, audits, and implementation of corrective actions.
- Support employee education and awareness regarding theft prevention and operational integrity.
Continuous Improvement
- Evaluate operational workflows and recommend innovative solutions that improve efficiency, reduce costs, and enhance service.
- Lead cross-functional improvement initiatives utilizing data-driven decision making.
- Support implementation of new technology, equipment, and operational processes.
- Foster a culture of continuous improvement, accountability, and teamwork.
Leadership & Collaboration
- Build strong relationships with department managers and regional leadership.
- Provide coaching, guidance, and operational support to ensure consistent execution of organizational priorities.
- Promote Goodwill's mission, values, and commitment to sustainability and community impact.
Education
Bachelor's degree in Business, Operations Management, Logistics, Supply Chain, or related field preferred.
Qualifications
- Five or more years of progressive operations or distribution management experience.
- Experience leading cross-functional teams in retail, logistics, warehouse, recycling, or manufacturing environments preferred.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Proficiency with inventory management systems, Microsoft Office, and operational reporting tools.
Key Competencies
- Operational Leadership
- Cross-Functional Collaboration
- Process Improvement
- Inventory & Supply Chain Management
- Safety & Compliance
- Asset Protection
- Data Analysis & Performance Management
- Project Management
- Customer & Donor Focus
- Strategic Thinking
BENEFITS
Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:
- Paid Time Off (PTO)
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
EOE. E-Verify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 14 Regional Operations Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsRegional Operations Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Regional Operations Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
What North Carolina Employers Look For
The qualifications that appear most often in regional operations manager jobs across North Carolina.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive operations experience managing multiple sites or regions
- Demonstrated P&L ownership and budget management across a distributed team or geography
- Proficiency with operations software such as SAP, Oracle, or similar enterprise resource planning tools
- Strong cross-functional leadership experience coordinating logistics, staffing, and compliance functions
- Familiarity with North Carolina labor regulations and relevant industry compliance standards
Regional Operations Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a regional operations manager in North Carolina?
The most direct path is building progressive operations experience in North Carolina's dominant industries, particularly logistics, manufacturing, or healthcare, starting in roles like operations supervisor, assistant manager, or supply chain coordinator. North Carolina does not require a state-issued license for general operations management, but employers consistently expect a bachelor's degree in business or a related field. An MBA or a certification such as a Certified Supply Chain Professional credential strengthens candidacy significantly.
How much do regional operations managers make in North Carolina?
Regional operations managers in North Carolina earn a median of about $101,950 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,340 for the lowest 10% to over $238,230 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire regional operations managers in North Carolina?
Employers hiring regional operations managers in North Carolina right now include Flawless Claims, Lennar, and Hatalom, based on current listings on Migrate Mate as of November 2026. North Carolina's concentration of distribution hubs along the I-85 and I-40 corridors, combined with major healthcare systems and advanced manufacturing campuses, keeps demand for regional operations talent consistently active across the state.
Which North Carolina cities have the most regional operations manager jobs?
Asheville, Charlotte, and Greensboro account for the largest share of regional operations manager openings in North Carolina. Charlotte drives volume through its corporate headquarters density and logistics infrastructure, Raleigh reflects the Research Triangle's technology and healthcare employer base, and Greensboro benefits from its position as a mid-state distribution and manufacturing hub serving both the Triad and broader Southeast region.
Are there remote regional operations manager jobs in North Carolina?
Yes, but they're limited. Regional operations management is inherently a field role requiring regular presence at multiple sites, facilities, or branches, which constrains full-time remote availability. About 0% of regional operations manager openings tied to North Carolina are remote or hybrid as of November 2026, and those tend to concentrate in planning, analytics, or vendor oversight functions rather than hands-on site leadership.
How can I get hired as a regional operations manager in North Carolina with little or no experience?
The most realistic entry path is moving into an operations coordinator, shift supervisor, or assistant store manager role at a large North Carolina employer such as a distribution center operator, regional retailer, or hospital system, then building toward multi-site oversight. Employers across the Charlotte and Raleigh markets commonly promote from within, making internal mobility a practical route. A project management certification or supply chain credential accelerates that progression and signals readiness for broader regional responsibility.
Where can I find and apply to regional operations manager jobs in North Carolina?
You can find and apply to regional operations manager jobs in North Carolina on Migrate Mate, which lists current openings from employers actively hiring across the state. Find roles that match your experience and location preference and apply directly to the ones that fit.
See All 14 Regional Operations Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Jobs