Case Management Supervisor Jobs

DePaul is seeking a Full-Time (37.5-hour workweek) Registered Nurse Case Management Supervisor in the Roanoke, VA location.

This position is eligible for a hybrid work arrangement, which includes both remote work and required on‑site attendance.

JOB SUMMARY:

The Registered Nurse Case Management Supervisor develops training curriculums, leads training, supports and provides consultations and assessments, as defined by DMAS, VDH, and other pertinent regulatory agencies for involved parties such as employees, contracted attendants, and individuals as it pertains to medical conditions, medications, procedures, and nurse, delegated tasks as needed or requested. This position must travel to required service locations, complete home visits and oversee nurse-delegated tasks.

The Registered Nurse Case Management Supervisor will report directly to the Director of Agency Directed Services. The Registered Nurse Case Management Supervisor will be responsible for the supervision and management of the registered nurses and licensed practical nurses in the agency directed program.

This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time.

Assist with Healthcare Operations – 1) serve as a resource to program staff on medical issues or questions pertaining to individual's medical issues, 2) provide emergency on-call services on a rotational basis, 3) maintain and review all medical/health-related documents received (tests, lab work, doctor's notes, orders, diagnosis, treatments, medication, etc., as needed or requested by the Director; including the Admission Assessment information, and 4) provide initial and in-service training to providers.

Inspect and ensure personal care attendants abide by 1) VDH and DMAS standards and guidelines of other pertinent regulatory agencies as applicable, 2) program policies and procedures and Human Rights, 3) nurse delegation, and 4) appropriate individual medical treatment.

Conduct observational assessments during 60-day (dependent on delegated services provided) home visits to assess individual's health & safety needs (e.g., psychosocial, nutritional, medical, education, physical injuries, etc.); included individuals not receiving nurse delegated services, and as requested by the Director.

Develop an Individual Service Plan per regulations to meet the individual's best interests appropriately; follow up with quarterly reviews to monitor ongoing needs and provide observations and input for PCP if necessary to satisfy the individual's best interests.

Prepare and maintain new/received documentation (email, fax, home visits, phone calls, etc.) outlining program reporting & paperwork requirements related to individuals.

Assist Agency Admissions by 1) meeting with potential attendants while ensuring individual's specific medical needs are being met appropriately, 2) attending initial attend initial admission placement

Oversee training by 1) assisting the coordination of pre-service training program with trainers at service locations for providers (as scheduled by the Director) and 2) developing curriculums for involved parties (e.g., program staff) and yearly training schedule to allow for flexibility for the required service location(s); curriculums created as needed or requested.

Complete required annual training(s) and participates in ongoing professional training and development to maintain up-to-date certification (CPR/First Aid) to assist service locations.

Inform appropriate parties; immediate supervisor, CSB Support Coordinator, Care Coordinator, guardian, and in-service providers of significant events concerning the individual, such as; but not limited to, suspected abuse/neglect or serious incidents.

Participates in staff and regular supervision meetings, follows through with suggestions, and maintains a positive work environment with all involved parties, such as providers, parents, coworkers, referral agencies, community providers, all staff, and providers across DCR service locations.

KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED:

Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that is demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.

A Registered Nurse certificate in good standing through the Virginia Board of Nursing is required. Previous supervisory experience is preferred.

The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however, daily work hours will vary. Participation in an on-call rotation and completion of job duties outside of normally scheduled hours is required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.

The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking for up to two-thirds of the time, sitting up to two-thirds of the time, bending/stooping for up to two-thirds of the time, lifting/pushing/pulling no more than twenty pounds, and minimal unassisted lifting associated with the job duties are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving approximately twenty percent of the time to various locations. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.

The following may be required after a conditional job offer: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; documentation of a PPD test, chest x-ray, or screening from a qualified medical professional indicating the absence of TB; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.

This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

DePaul is an equal opportunity employer and E-Verify participant.