Case Manager Jobs in North Dakota
Case Manager jobs in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where behavioral health agencies, hospital systems, and state human services offices generate steady demand at every level from entry to senior and supervisory. Sanford Health, Essentia Health, and the North Dakota Department of Human Services are among the most consistent employers, with ongoing needs in child welfare, behavioral health, and medical case management. Demand holds strong across both urban centers and the rural communities that rely on coordinated care. See the openings below and apply to the ones that match your experience.
Find Case Manager JobsOverview
Showing 5 of 10+ Case Manager jobs
Shelter Ministry Case Manager Job Description
Position: Shelter Ministry Case Manager
Department: Program
Reports to: Shelter Ministry Program Manager
FLSA Classification: Exempt
Summary
Primary responsibility is direct service case management, housing support and spiritual care for guests at the New Life Center. Key elements involve case management services that lower housing barriers, assistance in securing housing, collaboration with supportive services in the community, relationship building, support and accountability for guests, and helping individuals to a place of self-sufficiency.
At New Life Center, our work is rooted in our Christian faith and driven by our mission to guide people experiencing homelessness or addiction toward holistic transformation through the love of Jesus. Every role contributes to this ministry and advances our shared vision. Our team members are followers of Jesus Christ, affirm our Statement of Faith, and demonstrate our BEACON values—Bring Your Best, Engage with Empathy, Act in Unity, Choose Humility, Offer Hope, and Never Stop Growing—in the way they serve guests, support one another, and represent New Life Center each day.
Essential Functions
Essential Function 1: Direct Service Related
- Perform housing assessments with guests and enter their assessment into the Community Coordinated Entry System in the HMIS database.
- Create and follow up on an individualized case management plan based on specific guest needs and desires.
- Assist guests in lowering barriers to becoming successfully housed.
- Maintain a database of local resources.
- Maintain an active caseload of 25 to 30 guests, exercising appropriate professional boundaries and workload management to avoid exceeding this range.
Essential Function 2: Housing Support
- Assist guests in finding or applying for housing.
- Assist guests in securing financial assistance to secure housing, such as down payments and/or damage deposit assistance.
- Collaborate with community-wide supportive services to help guests remain successfully housed.
- Assist guests in securing furniture and housewares through community voucher programs.
- Attend coordinated entry and partner agency meetings.
Essential Function 3: Other Considerations
- Teamwork - Work collaboratively with administration and other shelter staff to meet day-to-day organizational needs.
- Resource awareness and networking - Actively participate in networking and collaboration with local service providers.
- Data entry - Entering and monitoring of data, case notes/logs in relevant guest database(s).
- Customer service focus -Treat all who come to the New Life Center seeking assistance with respect and dignity, with the ultimate goal of helping them to a place of self-sufficiency.
- Meetings - As required, attend various meetings. Some travel is required.
- Integrity and confidentiality - Maintain a high level of personal integrity and confidentiality relating to shelter operations and those we serve.
- Participate in program development, to include basic needs, life skills, and faith (Christian) focused programs.
- Participate in a rotation of on-call staff to address program staff questions, concerns, and other programmatic needs when management or supervisors are unavailable.
- Ability to drive a 15-passenger van.
ADA & Reasonable Accommodation
New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.
Position Reports to the Shelter Ministry Program Manager
This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.
Personal:
- Must be engaged in a local church and exhibit a personal, evident, growing relationship with Jesus Christ.
- Compassionate heart for those in need.
- Willingness to serve others.
- Desire to see the lost transformed through the love of Christ.
Required/Preferred Education and Experience:
- Associate or bachelor’s degree required; degree in social work or related field preferred.
- Minimum of 2 years’ experience in a social service field preferred.
Additional Eligibility Requirements:
- Ability to pass a pre-employment drug test and background check.
- If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.
- Must possess a valid driver’s license, maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.
Skills:
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated effective time management and organizational skills.
- Ability to use independent judgment to accomplish goals.
- Creative, positive, and passionate about work.
- Adapts positively to continuous change.
- Ability to motivate and coach individuals.
- Ability to maintain a high level of confidentiality and personal integrity.
- Ability to work independently and as part of a team.
- Proficient in desktop computer applications software (preferably Microsoft Office).
Work Environment:
- Work is performed primarily within a shelter facility, offices, and community-based locations.
- Frequent sitting and standing while conducting guest meetings, completing documentation, and attending meetings.
- Use of standard office equipment, including computers and phones.
- Operation of a motor vehicle, including the ability to drive a 15-passenger van, as required.
- May work in varied indoor environments, including offices, meeting rooms, and common guest areas.
- Work schedule may include extended periods of computer use and documentation tasks.
Religious Bona Fide Occupational Qualification BFOQ
New Life Center is a faith-based Christian ministry. Consistent with Title VII of the Civil Rights Act, alignment with New Life Center’s Statement of Faith and values may be considered a bona fide occupational qualification (BFOQ) for this position. Employees are expected to conduct themselves in a manner consistent with the organization’s Christian mission, beliefs, and code of conduct.
Shelter Ministry Case Manager Job Description
Position: Shelter Ministry Case Manager
Department: Program
Reports to: Shelter Ministry Program Manager
FLSA Classification: Exempt
Summary
Primary responsibility is direct service case management, housing support and spiritual care for guests at the New Life Center. Key elements involve case management services that lower housing barriers, assistance in securing housing, collaboration with supportive services in the community, relationship building, support and accountability for guests, and helping individuals to a place of self-sufficiency.
At New Life Center, our work is rooted in our Christian faith and driven by our mission to guide people experiencing homelessness or addiction toward holistic transformation through the love of Jesus. Every role contributes to this ministry and advances our shared vision. Our team members are followers of Jesus Christ, affirm our Statement of Faith, and demonstrate our BEACON values—Bring Your Best, Engage with Empathy, Act in Unity, Choose Humility, Offer Hope, and Never Stop Growing—in the way they serve guests, support one another, and represent New Life Center each day.
Essential Functions
Essential Function 1: Direct Service Related
- Perform housing assessments with guests and enter their assessment into the Community Coordinated Entry System in the HMIS database.
- Create and follow up on an individualized case management plan based on specific guest needs and desires.
- Assist guests in lowering barriers to becoming successfully housed.
- Maintain a database of local resources.
- Maintain an active caseload of 25 to 30 guests, exercising appropriate professional boundaries and workload management to avoid exceeding this range.
Essential Function 2: Housing Support
- Assist guests in finding or applying for housing.
- Assist guests in securing financial assistance to secure housing, such as down payments and/or damage deposit assistance.
- Collaborate with community-wide supportive services to help guests remain successfully housed.
- Assist guests in securing furniture and housewares through community voucher programs.
- Attend coordinated entry and partner agency meetings.
Essential Function 3: Other Considerations
- Teamwork - Work collaboratively with administration and other shelter staff to meet day-to-day organizational needs.
- Resource awareness and networking - Actively participate in networking and collaboration with local service providers.
- Data entry - Entering and monitoring of data, case notes/logs in relevant guest database(s).
- Customer service focus -Treat all who come to the New Life Center seeking assistance with respect and dignity, with the ultimate goal of helping them to a place of self-sufficiency.
- Meetings - As required, attend various meetings. Some travel is required.
- Integrity and confidentiality - Maintain a high level of personal integrity and confidentiality relating to shelter operations and those we serve.
- Participate in program development, to include basic needs, life skills, and faith (Christian) focused programs.
- Participate in a rotation of on-call staff to address program staff questions, concerns, and other programmatic needs when management or supervisors are unavailable.
- Ability to drive a 15-passenger van.
ADA & Reasonable Accommodation
New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.
Position Reports to the Shelter Ministry Program Manager
This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.
Personal:
- Must be engaged in a local church and exhibit a personal, evident, growing relationship with Jesus Christ.
- Compassionate heart for those in need.
- Willingness to serve others.
- Desire to see the lost transformed through the love of Christ.
Required/Preferred Education and Experience:
- Associate or bachelor’s degree required; degree in social work or related field preferred.
- Minimum of 2 years’ experience in a social service field preferred.
Additional Eligibility Requirements:
- Ability to pass a pre-employment drug test and background check.
- If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.
- Must possess a valid driver’s license, maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.
Skills:
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated effective time management and organizational skills.
- Ability to use independent judgment to accomplish goals.
- Creative, positive, and passionate about work.
- Adapts positively to continuous change.
- Ability to motivate and coach individuals.
- Ability to maintain a high level of confidentiality and personal integrity.
- Ability to work independently and as part of a team.
- Proficient in desktop computer applications software (preferably Microsoft Office).
Work Environment:
- Work is performed primarily within a shelter facility, offices, and community-based locations.
- Frequent sitting and standing while conducting guest meetings, completing documentation, and attending meetings.
- Use of standard office equipment, including computers and phones.
- Operation of a motor vehicle, including the ability to drive a 15-passenger van, as required.
- May work in varied indoor environments, including offices, meeting rooms, and common guest areas.
- Work schedule may include extended periods of computer use and documentation tasks.
Religious Bona Fide Occupational Qualification BFOQ
New Life Center is a faith-based Christian ministry. Consistent with Title VII of the Civil Rights Act, alignment with New Life Center’s Statement of Faith and values may be considered a bona fide occupational qualification (BFOQ) for this position. Employees are expected to conduct themselves in a manner consistent with the organization’s Christian mission, beliefs, and code of conduct.
See All 10 Case Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Case Manager JobsCase Manager Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Case Manager Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
What North Dakota Employers Look For
The qualifications that appear most often in case manager jobs across North Dakota.
- Active North Dakota social work license or license recognized by the ND Board of Social Work Examiners
- Bachelor's or master's degree in social work, psychology, counseling, or a related human services field
- Experience coordinating care plans within behavioral health, medical, or child welfare settings
- Familiarity with North Dakota Medicaid, DHS systems, or managed care documentation requirements
- Proficiency with electronic health records and case management software used in North Dakota facilities
- Strong knowledge of local community resources, referral networks, and social services across North Dakota counties
Case Manager Jobs in North Dakota: Frequently Asked Questions
How do you become a case manager in North Dakota?
Most case manager roles in North Dakota require licensure through the North Dakota Board of Social Work Examiners, which oversees credentials including the Licensed Baccalaureate Social Worker and Licensed Social Worker designations depending on your education level. A bachelor's degree in social work or a closely related field is the typical minimum, while clinical roles in behavioral health or medical settings often require a master's degree. Completing supervised hours before applying for licensure strengthens your candidacy considerably.
Which companies hire case managers in North Dakota?
Employers hiring case managers in North Dakota right now include Good Samaritan, Sanford Health, and TRU Healthcare, based on current listings on Migrate Mate as of August 2026. North Dakota's case management market is anchored by large integrated health systems and the state's Department of Human Services, which together account for a significant share of ongoing openings.
Which North Dakota cities have the most case manager jobs?
Fargo, Bismarck, and Devils Lake are the North Dakota cities with the most case manager openings. Fargo drives the largest share of listings as home to Sanford Health and Essentia Health's regional operations, while Bismarck's concentration of state government offices and Department of Human Services positions makes it a strong second market, and Grand Forks benefits from its own hospital system and university-affiliated behavioral health programs.
Are there remote case manager jobs in North Dakota?
Yes, but they're less common than in purely desk-based fields, since case management often requires in-person client contact, home visits, and coordination with local service providers. About 0% of case manager openings tied to North Dakota are remote or hybrid as of August 2026, reflecting limited but real flexibility. Utilization management and telephonic care coordination roles are the segments most likely to offer remote arrangements.
How can I get hired as a case manager in North Dakota with little or no experience?
The most realistic entry path is applying for case management assistant or social services technician roles within North Dakota's larger health systems like Sanford Health or through the North Dakota Department of Human Services, both of which hire entry-level staff and offer structured onboarding. Moving laterally from adjacent roles such as residential counselor, crisis line specialist, or benefits navigator is also a proven route. Completing practicum hours through a North Dakota university social work program and obtaining your bachelor's-level social work license before applying gives you a clear competitive edge over candidates without credentials.
Where can I find and apply to case manager jobs in North Dakota?
You can find and apply to case manager jobs in North Dakota on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience level and specialty, then apply directly to the ones that fit.
See All 10 Case Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Case Manager Jobs