Mid Level Center Manager Jobs
Mid level center manager jobs go to professionals ready to own operational workflows, coach frontline staff, and drive performance decisions with limited day-to-day oversight. Openings run across Consulting & Professional Services, Technology & Software, and Retail, with a mix of on-site, hybrid, and remote settings, and employers like Amazon, Turner & Townsend Pty Limited, and CBRE hiring at this level now.
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Job Description
Join our team as a day shift, full time, Manager Patient Access Center for Central Referrals at INTEGRIS Health in Oklahoma City, OK.
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
* Take the first step toward growing your career by joining us.
Responsibilities
The Manager of the Patient Access Center plays a pivotal role in ensuring seamless patient access to healthcare services within our integrated health care system. This position is responsible for overseeing teams handling referrals, scheduling requests, pre-registration, point of service collections, and various other patient service components.
- Provide effective leadership to supervisors and front-line staff within the Patient Access Center.
- Foster a culture of accountability, collaboration, and continuous improvement among team members.
- Conduct regular performance evaluations, provide coaching, and identify training needs to ensure team effectiveness and individual growth.
- Oversee day-to-day operations of the Patient Access Center, ensuring efficient and timely handling of referrals, call requests, pre-registration, and point of service collections.
- Develop and implement standardized workflows and processes to optimize efficiency and enhance the patient experience.
- Monitor key performance indicators (KPIs) and metrics to assess operational performance and implement corrective actions as needed.
- Ensure that all interactions with patients and stakeholders reflect a commitment to exceptional customer service.
- Address patient inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues and improve satisfaction.
- Collaborate with relevant stakeholders to support the expansion of centralized scheduling services across the health care system.
- Identify opportunities to streamline scheduling processes, improve access to care, and enhance patient satisfaction.
- Work closely with IT teams and vendors to identify, evaluate, and implement technology solutions that support the goals of the Patient Access Center.
- Ensure seamless integration of scheduling, registration, and other systems to optimize efficiency and data accuracy.
- Ensure compliance with relevant regulations, policies, and standards governing patient access and registration processes.
- Implement quality assurance measures to ensure data integrity, accuracy, and security.
- Participate in cross-functional teams and committees to address system-wide initiatives and projects.
Qualifications
Preferred Job Qualifications:
- 3+ years of call center or patient access leadership experience preferred
- Master’s in healthcare administration or MBA preferred
- Previous clinic or hospital scheduling experience required
- Ability to analyze and interpret financial and other data
- Excellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
- Ability to plan, prioritize, and achieve effective time management
- Ability to work under pressure and meet established goals and objectives
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
About us
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
* Take the first step toward growing your career by joining us.
Job Description
Join our team as a day shift, full time, Manager Patient Access Center for Central Referrals at INTEGRIS Health in Oklahoma City, OK.
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
* Take the first step toward growing your career by joining us.
Responsibilities
The Manager of the Patient Access Center plays a pivotal role in ensuring seamless patient access to healthcare services within our integrated health care system. This position is responsible for overseeing teams handling referrals, scheduling requests, pre-registration, point of service collections, and various other patient service components.
- Provide effective leadership to supervisors and front-line staff within the Patient Access Center.
- Foster a culture of accountability, collaboration, and continuous improvement among team members.
- Conduct regular performance evaluations, provide coaching, and identify training needs to ensure team effectiveness and individual growth.
- Oversee day-to-day operations of the Patient Access Center, ensuring efficient and timely handling of referrals, call requests, pre-registration, and point of service collections.
- Develop and implement standardized workflows and processes to optimize efficiency and enhance the patient experience.
- Monitor key performance indicators (KPIs) and metrics to assess operational performance and implement corrective actions as needed.
- Ensure that all interactions with patients and stakeholders reflect a commitment to exceptional customer service.
- Address patient inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues and improve satisfaction.
- Collaborate with relevant stakeholders to support the expansion of centralized scheduling services across the health care system.
- Identify opportunities to streamline scheduling processes, improve access to care, and enhance patient satisfaction.
- Work closely with IT teams and vendors to identify, evaluate, and implement technology solutions that support the goals of the Patient Access Center.
- Ensure seamless integration of scheduling, registration, and other systems to optimize efficiency and data accuracy.
- Ensure compliance with relevant regulations, policies, and standards governing patient access and registration processes.
- Implement quality assurance measures to ensure data integrity, accuracy, and security.
- Participate in cross-functional teams and committees to address system-wide initiatives and projects.
Qualifications
Preferred Job Qualifications:
- 3+ years of call center or patient access leadership experience preferred
- Master’s in healthcare administration or MBA preferred
- Previous clinic or hospital scheduling experience required
- Ability to analyze and interpret financial and other data
- Excellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
- Ability to plan, prioritize, and achieve effective time management
- Ability to work under pressure and meet established goals and objectives
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
About us
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
* Take the first step toward growing your career by joining us.
See All 184+ Mid Level Center Manager Jobs
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Find Mid Level Center Manager JobsMid Level Center Manager Job Market
Who's Hiring
- Amazon30
- Turner & Townsend Pty Limited27
- CBRE6
- Align5
- Oracle5
Top Industries Hiring
- Consulting & Professional Services41
- Technology & Software38
- Retail28
- E-Commerce & Online Marketplaces20
- Healthcare & Medical Services18
Mid Level Center Manager Jobs: Frequently Asked Questions
How do I get a mid level center manager job?
Position yourself around ownership, not just participation. Highlight times you led a process improvement, managed a team through a challenge, or hit measurable operational goals. Tailor your resume to show scope of responsibility, not just task lists. Recruiters at this level want to see that you have run something end to end, made judgment calls, and produced results your team could build on.
Which companies hire mid level center managers?
Companies hiring mid level center managers right now include Amazon, Turner & Townsend Pty Limited, and CBRE, based on current listings on Migrate Mate as of August 2026. At this level, hiring tends to come from organizations large enough to have structured center operations but still relying on mid level managers to keep day-to-day functions running without heavy executive involvement.
Are there remote mid level center manager jobs?
Yes, though on-site roles remain common given the operational nature of center management. About 19% of mid level center manager openings are remote or hybrid as of August 2026, concentrated in industries where coordination and reporting can happen digitally. Hybrid arrangements are most common, with some on-site expectation tied to team oversight responsibilities.
How do I move up to a mid level center manager role?
Progression from entry level into mid level happens by gradually taking on more ownership. That means volunteering to lead smaller projects, stepping in to support or train newer colleagues, and building a record of hitting targets consistently. Over time, demonstrating that you can manage competing priorities, communicate up and down, and solve problems without constant guidance is what signals readiness for a mid level role.
Which industries hire the most mid level center managers?
Mid Level center manager roles concentrate in Consulting & Professional Services, Technology & Software, and Retail, based on current listings on Migrate Mate as of August 2026. These sectors tend to run high-volume operations with distributed teams, which creates steady demand for experienced managers who can maintain performance standards and keep workflows moving at scale.