Mid Level Operations Supervisor Jobs
Mid level operations supervisor jobs go to professionals ready to own workflows end to end, coordinate cross-functional teams, and make process decisions with limited oversight. Openings are concentrated across Healthcare & Medical Services, Sports & Recreation, and Distribution & Wholesale, with a mix of on-site, hybrid, and remote roles, and employers like Life Time, Sephora, and Owens & Minor hiring at this level now.
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We are so glad you are interested in joining Sutter Health!
Organization
ABSMC-Alta Bates Herrick Campus
Position Overview
This position offers a hybrid work arrangement; however, regular onsite attendance is required based on departmental and operational needs. Effectively supervises and coordinates the overall management of activities of the pharmacy technicians/Medication Management Navigators including scheduling, training, coaching and counseling, and performance evaluations, thus ensuring a smooth and efficient flow of work is maintained in the pharmacy patient assistance operation and the various satellite clinics within their assigned territory. Develops and implements policies and procedures to ensure continuity of services provided by the pharmacy technicians/Medication Management Navigators.
Job Description
JOB ACCOUNTABILITIES:
Supervision
- Ensures a smooth, efficient flow of work.
- Organizes workflow and establishes priorities.
- Maintains schedules for pharmacy technicians/Medication Management Navigator, including requests for time off and sick coverage.
- Provides liaison between pharmacy technicians/Medication Management Navigator, pharmacies, and supported clinics.
- Effectively coordinates team building.
- Completes performance evaluations in a timely and efficient manner.
- Effectively communicates and applies pharmacy, hospital, and departmental policies.
- Effectively monitors timesheets and overtime usage.
- Effectively utilizes positive reinforcement, coaching, counseling, and disciplinary actions.
- Conducts monthly pharmacy technician/Medication Management Navigator meetings for the positive exchange of information and/or potential problems.
- Interviews and hires staff.
- Coordinates activities to support a system for sharing staff, thereby increasing productivity.
- Coordinating and integrating interdepartmental and intradepartmental services.
- Continuously assesses and improves the performance of care and services provided.
Operation
- Serves as a resource to the team, providing direction for issue/problem resolution and responding timely to escalated issues.
- Develops and implements standard work, processes, and workflows to ensure effective and efficient operations while soliciting feedback from staff.
- Leads continuous improvement efforts using Lean or other process improvement methods and concepts, and implements approved recommendations.
- Implements and enforces adherence to department, entity, operating unit, and/or system standards, policies, and TJC standards, and applicable laws and regulations.
- Ensures maintenance of appropriate records and the level of supplies.
- Promotes efficient, effective communication between departments to improve and standardize workflows.
- Collaborates with others to coordinate services, streamline workflow, standardize procedures, and/or drive positive outcomes.
- Identifies areas of non-compliance or vulnerability, developing, recommending, and implementing corrective action plans to address or minimize risk.
Education
- Graduate of an accredited pharmacy technician program
- OR Met Board of Pharmacy requirements to obtain registration
Certification & Licensure
- PHRMTECHR-Registered Pharmacy Technician
- PHARMC-Certified Pharmacy Technician
Typical Experience
- 5 years of recent relevant Experience
Skills And Knowledge
- Knowledge of medical terminology, pharmaceutical generic and trade names, pharmaceutical calculations, and laws and regulations relating to the practice of Pharmacy.
- Knowledge of basic dosing information. Basic arithmetic and algebra.
- Computer literate in the Microsoft Windows environment with a moderate level of competency with Word, Excel, PowerPoint, and Outlook. Requires a basic working knowledge of legal requirements and accreditation standards, including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
Job Shift
Varied
Schedule
Full Time
Shift Hours
8
Days Of The Week
Variable
Weekend Requirements
As Needed
Benefits
Yes
Unions
No
Position Status
Non-Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $53.65 to $80.48 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
We are so glad you are interested in joining Sutter Health!
Organization
ABSMC-Alta Bates Herrick Campus
Position Overview
This position offers a hybrid work arrangement; however, regular onsite attendance is required based on departmental and operational needs. Effectively supervises and coordinates the overall management of activities of the pharmacy technicians/Medication Management Navigators including scheduling, training, coaching and counseling, and performance evaluations, thus ensuring a smooth and efficient flow of work is maintained in the pharmacy patient assistance operation and the various satellite clinics within their assigned territory. Develops and implements policies and procedures to ensure continuity of services provided by the pharmacy technicians/Medication Management Navigators.
Job Description
JOB ACCOUNTABILITIES:
Supervision
- Ensures a smooth, efficient flow of work.
- Organizes workflow and establishes priorities.
- Maintains schedules for pharmacy technicians/Medication Management Navigator, including requests for time off and sick coverage.
- Provides liaison between pharmacy technicians/Medication Management Navigator, pharmacies, and supported clinics.
- Effectively coordinates team building.
- Completes performance evaluations in a timely and efficient manner.
- Effectively communicates and applies pharmacy, hospital, and departmental policies.
- Effectively monitors timesheets and overtime usage.
- Effectively utilizes positive reinforcement, coaching, counseling, and disciplinary actions.
- Conducts monthly pharmacy technician/Medication Management Navigator meetings for the positive exchange of information and/or potential problems.
- Interviews and hires staff.
- Coordinates activities to support a system for sharing staff, thereby increasing productivity.
- Coordinating and integrating interdepartmental and intradepartmental services.
- Continuously assesses and improves the performance of care and services provided.
Operation
- Serves as a resource to the team, providing direction for issue/problem resolution and responding timely to escalated issues.
- Develops and implements standard work, processes, and workflows to ensure effective and efficient operations while soliciting feedback from staff.
- Leads continuous improvement efforts using Lean or other process improvement methods and concepts, and implements approved recommendations.
- Implements and enforces adherence to department, entity, operating unit, and/or system standards, policies, and TJC standards, and applicable laws and regulations.
- Ensures maintenance of appropriate records and the level of supplies.
- Promotes efficient, effective communication between departments to improve and standardize workflows.
- Collaborates with others to coordinate services, streamline workflow, standardize procedures, and/or drive positive outcomes.
- Identifies areas of non-compliance or vulnerability, developing, recommending, and implementing corrective action plans to address or minimize risk.
Education
- Graduate of an accredited pharmacy technician program
- OR Met Board of Pharmacy requirements to obtain registration
Certification & Licensure
- PHRMTECHR-Registered Pharmacy Technician
- PHARMC-Certified Pharmacy Technician
Typical Experience
- 5 years of recent relevant Experience
Skills And Knowledge
- Knowledge of medical terminology, pharmaceutical generic and trade names, pharmaceutical calculations, and laws and regulations relating to the practice of Pharmacy.
- Knowledge of basic dosing information. Basic arithmetic and algebra.
- Computer literate in the Microsoft Windows environment with a moderate level of competency with Word, Excel, PowerPoint, and Outlook. Requires a basic working knowledge of legal requirements and accreditation standards, including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
Job Shift
Varied
Schedule
Full Time
Shift Hours
8
Days Of The Week
Variable
Weekend Requirements
As Needed
Benefits
Yes
Unions
No
Position Status
Non-Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $53.65 to $80.48 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services11
- Sports & Recreation6
- Distribution & Wholesale5
- Manufacturing4
- Food & Beverage4
Mid Level Operations Supervisor Jobs: Frequently Asked Questions
How do I get a mid level operations supervisor job?
Position yourself around ownership, not just participation. Highlight projects where you led execution, resolved bottlenecks, or improved a process measurably. Tailor your resume to show cross-functional coordination and independent decision-making. Applications that connect your existing experience directly to the team or workflow a hiring manager needs to fix tend to move forward faster than those that describe responsibilities generically.
Which companies hire mid level operations supervisors?
Companies hiring mid level operations supervisors right now include Life Time, Sephora, and Owens & Minor, based on current listings on Migrate Mate as of November 2026. At this level, you'll find openings at a wide range of employers, from large distributors and healthcare networks to manufacturers and logistics operators that need supervisors who can run a shift or team with real independence.
Are there remote mid level operations supervisor jobs?
Yes, though operations roles skew more on-site than many fields. About 3% of mid level operations supervisor openings are remote or hybrid as of November 2026, and these tend to concentrate in roles focused on process coordination, vendor management, or administrative oversight rather than direct floor or facility supervision.
How do I move up to a mid level operations supervisor role?
Getting to mid level takes deliberate depth-building over your first few years. Focus on owning a repeatable process from start to finish, documenting outcomes you drove, and taking on projects that required you to coordinate people or resources beyond your direct team. Supervisors who move up fastest demonstrate that they can handle ambiguity, set priorities independently, and improve something measurably without being told exactly how.
Which industries hire the most mid level operations supervisors?
Mid Level operations supervisor roles concentrate in Healthcare & Medical Services, Sports & Recreation, and Distribution & Wholesale, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because their core workflows, whether fulfillment, patient services, or production, require supervisors who can manage daily execution while identifying process improvements without waiting for senior direction.